Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bobo1 on July 13, 2012, 03:53:58 PM
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Hi.
Green popup box avast virus database has been updated still sounding twice on latest version and was not doing this on last avast program version in windows xp sp3 and fully patched.
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I've asked the programmers.
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I've asked the programmers.
@ Tech.
My XP sounds like if it tries to do it, but not quite. Its dong dong, or ding ding, what ever the sound is written, does not sound right. It is like cut off at the end and then it tries to sound again but doesn't. The female voice sound OK BTW.
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For me it's working. If the programmers don't answer it is most probably that they can't reproduce bobo1's problem.
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For me it's working. If the programmers don't answer it is most probably that they can't reproduce bobo1's problem.
Well, we've an ongoing thread in the German section. (http://forum.avast.com/index.php?topic=100459.0)
It seems to be only affecting W2K/XP systems and it has been reported to the devs already. ;)
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Thanks Asyn for the crosslink info.
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Thanks Asyn for the crosslink info.
NP Tech.
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For me it's working. If the programmers don't answer it is most probably that they can't reproduce bobo1's problem.
I've certainly heard that double audio message when the Green Popup pops up after a Definitions Update.
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I am going to experiment with avast on my other test computer and and re load xp in default conditions fresh install without updates and try this version of avast again with internet connection and see what happens if it is still buggy on the sound? (unless it is related to a windows update that is causing it). FOR DIAGNOSTICS.
Will post a reply soon if still the same in a few hours as i am on the test computer now. Will be destroying the hard drive image when i go offline and re-load xp
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Count me in as another XP user who has been experiencing this for two or three weeks now. :o
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Can confirm on my test computer. Fresh install of avast latest version, default install of windows xp UNPATCHED . Is doing double sounding green popup box for virus database is updated.
Reset xp to default again and installed older version of avast and the sound is ok. IE sounds once on green virus update popup box on the older version
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Count me in as another XP user who has been experiencing this for two or three weeks now. :o
And another.
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Mine does it as well. XP Pro with SP3 and all other updates. It was fine before the update to 1456
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'Avast Virus Database has been Updated...........................Avast Virus Database has been Updated' - Doing it to me too. All a bit Groundhog Day. My system seems to have slowed down somewhat whilst using the Internet as well.
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I'm using XP Pro with SP3 and all other updates too. Mine was also fine before the update to 1456.
...irksome!
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Hi mariadelbosque,
I may or may not have this issue as well. Truth is, I cannot hear very well, well, deaf, actually, without the use of aided devices. So, I really do not know.
BUT, I know of one trick I use when I do not want to hear something on my system or someone else nearby. I either turn the sound down, or remove my personal devices.
Until Avast! devs come up with a fix for this here, that would be the workaround I would use; as when Avast! automatically updates on a cold start-up, first connect, and then around four hours later (if using the free version), the same. At all other times, the system sound would remain on. As I do not use AIS, I cannot say how frequent the a/v updates are for that.
Manually updating the vps yourself will also prevent the *ding* *ding* from sounding as well.
No need to get aggravated unnecessarily here. I am sorry it is stressing you and other users out, but until then...
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HI I have Windows Vista and the other day I noticed that yes in fact that even before the light green pop up would even appear the female voice would say your defs are up to date but then the female voice would come back on and say your defs have been updated then the pop up would come up then.
It has not done it since then though but just thought I should mention it though.
Thanks have a great week
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Avast IS is doing it with both my XP computers Home edition and Pro. Seems slower could there be two prgrams running?
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...could there be two prgrams running?
No, as said in your other topic, it's just a glitch.
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> No, as said in your other topic, it's just a glitch.
So it's a glitch that's being ignored? I, too, get the double message and finally had some spare time to look around the Forum til I found this thread. (I was searching on the word "twice" and should have searched on "double")
While telling us "it's just a glitch", you haven't answered the question, "Is it running twice?". If it's just running the announcement twice, but other code only once, is there anything to be concerned about?
Lewis Carroll tells us "What I say three times is true", but this only says it twice. :-)
- Ozzie
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I have this double message too, OS is "XP SP3".
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Don't know ???
Just updated, one voice, two dings :-\
Just thought I'd mention it. ;) :D
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I had the double " ding ", but this morning Avast! did the annouce twice; " Ding " Avast! virus data base has been updtaed. Then the VPS popped up and again the female voice announced that Avast! was updated.
I am sending a full dump generated by Avast! to Avast! FTB servers named " Double voice_VD_Updated_1247_100418679.zip "
Hope it helps.
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Just for reporting, my Win xp is getting the double ding too. My Dell desktop(updated). I can sure live with it until the glitch is fixed. have a good day.
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I just got the voice update announcement twice today. On the second announcement, only then did the popup show up. This was on first powering up today, and today is the first time I've had the double announcement.
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I had never had it until the 120724-0 virus definitions update (didn't notice a dual pop-up notification either though), not something that I was too bothered with though. Got it on my win XP Pro system but not on my win7 netbook.
For those that are experiencing this is it happening on every auto update ?
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Hi,
Yes on every auto update, i have disabled avast sounds for now until this is fixed.
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Today I met this bug twice on my Vista. First you can here only the voice announcement, then in a pair of seconds you can hear the announcement again but now it is accompanied with the green pop-up.
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Today I met this bug twice on my Vista. First you can here only the voice announcement, then in a pair of seconds you can hear the announcement again but now it is accompanied with the green pop-up.
Duplicated here also, when updating automatically to 120724-1.
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For me it's working. If the programmers don't answer it is most probably that they can't reproduce bobo1's problem.
Well, we've an ongoing thread in the German section. (http://forum.avast.com/index.php?topic=100459.0)
It seems to be only affecting W2K/XP systems and it has been reported to the devs already. ;)
Having the same problem since update two - three weeks ago
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This morning turned on my computer, connected to the internet and avast updated my defs to 120724, first just heard the voice that my virus def was updated, then heard it a 2nd time with the green popup, just as described by other users. About an hour ago it happened again with the 120724-1 update. Never happened to me before today. I am a Windows 7 user by the way, so it is not just XP & Vista.
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I turned on 2 computers both running Windows 8 (1 - 64 bit the other 32 -bit)and was greeted with the announcement 4 times.
twice from each computer.
I was awake after that happened..... ;D [size=78%] [/size]
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I have just had an auto update 120724-1 (I had been off-line for a few hours) and in honesty I can't recall if there was a double notification or not; just shows how much attention I pay to it. To me it is just background chatter when I'm working.
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I have windows Vista, as of yesterday the double notice has been going on. Any Idea of what is causing it?
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Ongoing problem. On earlier post of mine page 1 on this thread, did a test on my test computer XP SP3 Default install no updates was double sounding popup green box on this new version.
On my other computers with the older version and the sound is ok on these.
Must be something in the new build codes within avast that is doing it. Now it is doing it on other operating systems something is not quite right?
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It was this morning when I turned on my desktop that Avast free 1456, updated to 120724 def, that I received the double audio message.
Running Winxp sp3, did a clean install of 1456 a month ago and all was fine until this mornings update.
Both of my XP machines do the double audio message. I also use IE
I can live with it, no prob.
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For the first time that iv noticed i also recieved the double update notification this morning :)
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Today I met this bug twice on my Vista. First you can here only the voice announcement, then in a pair of seconds you can hear the announcement again but now it is accompanied with the green pop-up.
And again I got it this morning (version 120725-0). I noticed a very high disk load at the time - Read:100%; Write:100%
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Same thing is happening to me on Windows 7 Ultimate.
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problem persists for me even in 120725-0 latest VPS....again I got 2 times that pirate talking to me..funny Hm!? ;D
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Today I met this bug twice on my Vista. First you can here only the voice announcement, then in a pair of seconds you can hear the announcement again but now it is accompanied with the green pop-up.
Same here with the last two updates.
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my avast plays the "Avast virus database has been updated" sound twice. the first time nothing appears but the 2nd time the green window shows up with the information of the virus database. i'm on windows 7 64 bit
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Same thing happens here..
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It was mentioned early in this thread that it was "apparently happening only on W2K/XP machines." Not true. I have an XP desktop and and Win 7 laptop. The double-update voice message (one with no pop-up, the other with the normal pop-up) is occurring on both.
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started a couple days ago with my win7 x64 Avast free system. Again this am with latest vps update...
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It was mentioned early in this thread that it was "apparently happening only on W2K/XP machines." Not true. I have an XP desktop and and Win 7 laptop. The double-update voice message (one with no pop-up, the other with the normal pop-up) is occurring on both.
Also happening on Windows 8 as reported.
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Today I met this bug twice on my Vista. First you can here only the voice announcement, then in a pair of seconds you can hear the announcement again but now it is accompanied with the green pop-up.
Exactly the same thing with my systen since the last 2 days. I never recognised it before.
I have version .1456 installed since July 15.
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Occurred again with VPS update to 120725-0. It seems once you get the double talk, you have it forever. ::)
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I did a manual update this morning and had no sound at all. :D
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I did a manual update this morning and had no sound at all. :D
+1 :-\ :)
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I did a manual update this morning and had no sound at all. :D
Well that is to be expected, since you initiate the update there is no point in notifying you when it updates. Manual updates have been like that for some considerable time.
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my avast updates twice also and im running win7 pro x64
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I did a manual update this morning and had no sound at all. :D
Well that is to be expected, since you initiate the update there is no point in notifying you when it updates. Manual updates have been like that for some considerable time.
Yep, absolutely normal not to have to be notified when you are already aware. ;D
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Two dings on my Windows 7 computer this morning. Quite a surprise. First time on Win 7.
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Not sure if my location makes my input useful for scope of issue, maybe everybody, but has happened the last two days at starting both the Vista Home Premium and the Vista Ultimate and those are the only two I've used the past two days.
BUT I don't mind one bit. Nothing else seems quirky -- not the asteroid one -- anyway, I find that lady's voice rather pleasant, so if you guys even want to add one more line to the double intro now, that's fine with me. But something like "Have a good day." __ ! Don't dare use "nice day".
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Just got 25-1
One Ding
Windows 7
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Just got 25-1
One Ding
Not for me. Still twice the annouce and one popup for VPS updated.
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My program is up to date, but mine is double sounding as well. What is causing that?
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My program is up to date, but mine is double sounding as well. What is causing that?
Just a glitch.
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XP-Pro, SP3 here and its been repeating for 2-3 days. Also like someone else mentioned, gives voice but no popup, then gives voice and popup, doubling. Sometimes failing updates. Also still have all other issues I reported sometime back of Avast locking up, no logon to Outlook Express email [error 10060], no logon to internet, have to reboot or force definitions update. Often can't force definitions update.
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I'm getting it too.
The first time there is no green pop-up display, then a second later I get the pop-up screen and then the repeat vocal message.
Dave
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Also experience that to-day, vocal twice, pop-up second time only,
polonus
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In my same situation.
the problem occurs from about 2-4 days
The first time there is no green pop-up display, then a second later I get the pop-up screen and then the repeat vocal message.
Windows 7 SP1 64bit
Avast 7.0.1456 (120725-2)
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Just started today for me on Win 7 64 bit. First time sounds but no popup, second time everything.
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I'm still getting 2 audible notices and one visual notice.
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I have the same problem on Windows 7.
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I have the same problem on Windows 7.
It isn't a problem but a bug that I'm sure will be fixed shortly. :)
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I'm still getting 2 audible notices and one visual notice.
+1 It's a bug.
Same here. Also erratic automatic update periods ranging from one minute after cold boot to six hours after reconnecting to network after standby mode is left to go to normal operation. If more than four hours since last check for free version, should automatically check for new defs? Not doing that. Manual update works fine.
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Hi, same problem here...... :-\
Double ding, double voice. :o
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I'm still getting 2 audible notices and one visual notice.
And again this morning!
Vista SP2 x86
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I also have this problem since updating to latest version. I am running Win7 Pro.
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It is also doing this in Windows 7 64 Bit using AIS
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I am getting the exact same thing as everyone else on Windows 7 64 bit. My son is getting it on his Vista laptop. This has been going on for a while now. (a few weeks??)
I think we have established that quite a few people are experiencing this. Is anyone looking into it yet? Is this something that can be fixed? It is not really a problem, but it might be an indication of a bigger problem.
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Yes double popups for me as well for the past 3-4 days but I see no one has given a solution?
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Yes double popups for me as well for the past 3-4 days but I see no one has given a solution?
Yet :D Patience is a virtue we should all acquire. :)
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Yes double popups for me as well for the past 3-4 days but I see no one has given a solution?
Yet :D Patience is a virtue we should all acquire. :)
It will be a lot easier to be patient once the issue is acknowledged and they say they are looking into it.
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Hello ,Im having same problem in my two machines , one uses winxp pro and the other Vista Home
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I think only cure is avast developers to compare codeing in the last older build of avast and compare it with the latest version on the sound popup alert source codes that trigger it to sound & show? and try a new beta build. Any news of a new beta testing?
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Anyone remember when Princess Di was killed, and everybody was waiting for some kind of response from the queen? ;)
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Been happening to me too for at least the last day or so. Vista Home Premium x64
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Windows XP SP3, Avast v7.0.1456, been getting the double verbal notification (single Update Popup on the 2nd verbal notification) for the last couple of days. Noticed it on a Win2kPro laptop first, a couple of days ago, thought it was a glitch with the laptop until I noticed it on my main computer yesterday.
Apparently this has been going on for a couple of weeks without a resolution? -kd5-
Edit: 2,341 views of this thread (and counting), I guess I'm not the only concerned user.
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I confirm the problem in the last three days on 5 pc with XP, win7 32 and 64 bit. :(
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Same here .Every day :-\
Win 7 64bit
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Help is on the way: https://twitter.com/intent/user?screen_name=avast_antivirus (https://twitter.com/intent/user?screen_name=avast_antivirus) Found on Avast! Update Virus Definition page.
Issue started here on vps 7/24/12-0.
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<snip>
Edit: 2,341 views of this thread (and counting), I guess I'm not the only concerned user.
Views are nothing as people who have posted, will be following it generating view. I still haven't seen/heard it on my win7 netbook. Even on my XP Pro system I barely notice it, I'm sure that in due course it will be resolved.
The problem is the inconsistency of it when trying to fault find, initially it was only those with XP that were reporting this, but now it is on a wider spread of OSes, but not effecting everyone or the forums would be seeing a much greater activity level.
Help is on the way: https://twitter.com/intent/user?screen_name=avast_antivirus (https://twitter.com/intent/user?screen_name=avast_antivirus) Found on Avast! Update Virus Definition page.
Issue started here on vps 7/24/12-0.
There are others reporting this from as far back as 6 July 2012 update.
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My Vista laptop just gave two update messages.
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Help is on the way: https://twitter.com/intent/user?screen_name=avast_antivirus (https://twitter.com/intent/user?screen_name=avast_antivirus) Found on Avast! Update Virus Definition page.
Issue started here on vps 7/24/12-0.
it would be nice if someone from Avast would respond to THIS thread.
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Had a few updates recently and still get repeats, so maybe we'll have to wait awhile as already been said.
Could be Avast amount of parrots trapped inside the programming ;D ;D ;D ??
Davy
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Same problem but on Windows 7 - 64-bit. AIS
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I have windows 7 and two laptops and a desktop and they are all double sounding...and the green pop up comes up only after the second sound.......doing this on all computers!
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I've had this issue for a few days (Win7) and here's what I do: I keep a pair of headphones plugged in (but not on my head) and then I don't hear the double dings + voice 2x.
Actually, I do this a lot for other noises from my computer that I don't need to hear :)
Anyhoo, hope it gets fixed soon, minor annoyance though it is.
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Same thing here on xp sp3 and windows 7 laptop.
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I have five (4 DELLs, 1 Lenovo) W7 64-bit PCs in the house......they all now do this.
Machines are clean and all up to date.....some less than month old.....others no older than 6 months.
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I have five (4 DELLs, 1 Lenovo) W7 64-bit PCs in the house......they all now do this.
Machines are clean and all up to date.....some less than month old.....others no older than 6 months.
It has nothing to do with your computers but something in the avast! program which needs to and will eventually be addressed.
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I got news for the techs it's not just a double ding the whole program is doubled in the registry!! avast and avast1 are in there!! the TWO programs are both working and taking up space!!! WTH??l
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I got news for the techs it's not just a double ding the whole program is doubled in the registry!! avast and avast1 are in there!! the TWO programs are both working and taking up space!!! WTH??l
I do not see this but if this is the case , it better be fixed addressed soon.
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I tested the virus alert sound by using eicar test file thing it only sounded once.. to me it seems like it is just the update sound causing it.. Which got me thinking if it starts to bother which it won't... I could disable the update sound easily..
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open regedit, look in HKEY_CLASSES_ROOT.scroll down to Avast and see if you have duplicate Avast and then avast1 DON'T DO ANYTHING IN HERE IF YOU DON'T KNOW WHAT YOUR DOING !!
just check and see if it's doubled in there and then exit out. and report if it's doubled.
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Avast folks, your silence is deafening! A few words of assurance for your loyal users would be most welcome I'm sure.
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Strangely enough, I wasn't experiencing this with 1456..until a few days ago, when I started getting double update notifications on EVERY PC I install avast on...win xp or 7, 32 or 64 bit.
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I have two PCs with Win7 64bits and both have doubled audio notifications. This issue started a few days ago. It must happen because the new definitions, the program Avast update was installed before this happen, and worked well.
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open regedit, look in HKEY_CLASSES_ROOT.scroll down to Avast and see if you have duplicate Avast and then avast1 DON'T DO ANYTHING IN HERE IF YOU DON'T KNOW WHAT YOUR DOING !!
just check and see if it's doubled in there and then exit out. and report if it's doubled.
Only one avast in my registry
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open regedit, look in HKEY_CLASSES_ROOT.scroll down to Avast and see if you have duplicate Avast and then avast1 DON'T DO ANYTHING IN HERE IF YOU DON'T KNOW WHAT YOUR DOING !!
just check and see if it's doubled in there and then exit out. and report if it's doubled.
That looks ok to me...I have seen it before..this is what i am looking at...So without any word from avast! team...dont just assume and presume that its replicating..
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the only duplications I found where as follows:
(http://my.jetscreenshot.com/2701/m_20120727-ghdu-9kb.jpg) (http://my.jetscreenshot.com/2701/20120727-ghdu-9kb)
The VPS update this morning only sounded once
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open regedit, look in HKEY_CLASSES_ROOT.scroll down to Avast and see if you have duplicate Avast and then avast1 DON'T DO ANYTHING IN HERE IF YOU DON'T KNOW WHAT YOUR DOING !!
just check and see if it's doubled in there and then exit out. and report if it's doubled.
There are duplicates on my win7 netbook and my XP system and it this is the only OS I get this double update sound, but in all honesty, I really don't notice it that much.
But if you check other areas in this HKEY_CLASSES_ROOT registry area, avast aren't the only duplicate keys with this .1 suffix. But this isn't the avast key but other avast related keys avast.addin.1, avast.AsOutExt.1
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Hello,
I have one notebook with Win7 64bits and doubled audio notifications. please help, thank you.
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I just got the double voice, one green pop up. It's been going on since Saturday, July 21, 2012. :o
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I didn't notice the double ding until I read this topic, yesterday. And now I'm facing the same problem (and BTW, a bug is a problem). I have disabled the voiceover sounds (as I always do), there's one (green) pop-up and two "dings". Pop-up duration is set to 5 seconds.
Windows 7 Home Premium x64 SP1, avast! Free Antivirus 7.0.1456
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Double pop-ups here too for the last few days.
Clearly it's a widespread issue. Which is a relief tbh.
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Any one else noticing missing dlls in the defs folder? Could be related no?
See this thread... http://forum.avast.com/index.php?topic=102122.0 (http://forum.avast.com/index.php?topic=102122.0)
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This seems to occur for me as well.
I get the double voice, but only one popup. The popup occurs with the second voice notification. First voice notification completes, then the second one starts with the popup a few seconds later.
Windows 7 SP1 64-bit. UAC enabled for everything that requires admin privs. Don't know if that last piece is relevant, but including it just in case.
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Any one else noticing missing dlls in the defs folder? Could be related no?
See this thread... http://forum.avast.com/index.php?topic=102122.0 (http://forum.avast.com/index.php?topic=102122.0)
They aren't missing, avast is doing its housekeeping and removing old defs folders to keep hard disk space used to a minimum.
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open regedit, look in HKEY_CLASSES_ROOT.scroll down to Avast and see if you have duplicate Avast and then avast1 DON'T DO ANYTHING IN HERE IF YOU DON'T KNOW WHAT YOUR DOING !!
just check and see if it's doubled in there and then exit out. and report if it's doubled.
There are duplicates on my win7 netbook and my XP system and it this is the only OS I get this double update sound, but in all honesty, I really don't notice it that much.
But if you check other areas in this HKEY_CLASSES_ROOT registry area, avast aren't the only duplicate keys with this .1 suffix. But this isn't the avast key but other avast related keys avast.addin.1, avast.AsOutExt.1
Just because you don't notice that much does not mean it is not a problem. Something went amuck a few days ago and it should be fixed. Other users notice it. It is a problem and there could be other related problems that we cannot hear. I would want my security program (AIS) to be as perfect as possible. But lately it has detected itself as Malware, it detects Firefox Night and Aurora Build as Malware so there is a problem. I would expect Avast to take this seriously and fix it ASAP.
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THis is happening to me too on two laptops - one running XP the other Win 7 ultimate 64x.
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<snip quotes>
Just because you don't notice that much does not mean it is not a problem. Something went amuck a few days ago and it should be fixed. Other users notice it. It is a problem and there could be other related problems that we cannot hear. I would want my security program (AIS) to be as perfect as possible. But lately it has detected itself as Malware, it detects Firefox Night and Aurora Build as Malware so there is a problem. I would expect Avast to take this seriously and fix it ASAP.
No one is saying it isn't a problem, the fact that I barely notice it is my own personal experience; some people have a lower irritation level. As I have said it is on only one of my two systems and this actually goes back to 6 July 2012, but it is only within the last week that it has become more widespread. That inconsistency make the task of finding the exact problem harder.
This topic is discussing only the double update notification point and not unrelated topics otherwise it becomes a total mess.
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<snip quotes>
Just because you don't notice that much does not mean it is not a problem. Something went amuck a few days ago and it should be fixed. Other users notice it. It is a problem and there could be other related problems that we cannot hear. I would want my security program (AIS) to be as perfect as possible. But lately it has detected itself as Malware, it detects Firefox Night and Aurora Build as Malware so there is a problem. I would expect Avast to take this seriously and fix it ASAP.
No one is saying it isn't a problem, the fact that I barely notice it is my own personal experience; some people have a lower irritation level. As I have said it is on only one of my two systems and this actually goes back to 6 July 2012, but it is only within the last week that it has become more widespread. That inconsistency make the task of finding the exact problem harder.
This topic is discussing only the double update notification point and not unrelated topics otherwise it becomes a total mess.
I totally concur with GTX66. When suddenly, in addition to the "the double update notification point" repeated missing .dll Errors and yes, when a full scan reports "Error: The system cannot find the path specified (3)" for days on end I'd say that indicates they are "Missing" for some aspect of normal (NON ERROR) operation, along with the scans reporting the system itself and others too as Malware, where none exists... I'd say there's a pretty good chance of these PROBLEMS being related.
Yes, it looks like a total mess! Please don't try to play it off as trivial.
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For me it is trivial and I'm an avast user like yourself, I'm not an avast employee.
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I have also noticed the same issues.
W7 x64 U.
Vista x86 --- and x64.
XP pro.
Initial issue was a partial hang in the voice announcing update, not finishing.
Next was voice alone followed by icon popup and second voice.
Next was 2 of each.
I see today friends and a few here have had the missing DLL errors.
This is fast becoming a serious issue, as avast is beginning to corrupt itself and soon the entire system!
The problem is growing fast, and spreading, and one post earlier said it was hard to track because of inconsistency, WELL I think that inconsistency is a nose picking programmer not sticking to the job!
This issue began several weeks ago with cloud feature updates. CLOUD = BAD NEWS! Invasion of privacy, no need for search warrants, all your shit is out of your control and you CANNOT DELETE anything, just remove it it from your immediate view.
BOYCOTT CLOUD OS's and SOFTWARES....
Did we get a bunch of NORTON PEOPLE WORKING AT AVAST? ----- It sure as hell looks like it...
Right now it's looking like a move to Avira or AVG is a do or get screwed must. In the last 6 months, the issues with avast have been dramatically increasing.
Dump jerks who want to add all this extra garbage into the program because they think more is cool, rip that shit back out, and turn avast BACK INTO AN ANTI-VIRUS program.
REMEMBER;
A console TV Stereo, one part breaks the whole thing goes to the shop.
Component systems, one think breaks, it's the only part to go to the shop.
Software Security, one bundled package, ONE BREACH the whole system is compromised, major issue to circumvent.
3 or 4 separate and different types of security, one breach only ONE PROBLEM, one easy patch job.
Look how long, how deep, how wide this issue has become. Avast will go bankrupt if they don't take a few steps back, remove all the extra crap, make it a basic AV program once again, such as what took them to the top in the first place.
P.S. The past year has been a big hassle with the updates for Avast, hanging system until the update completes, and if you try to open something it hangs LONGERRRRRRRRR............
That SUCKSSSSSSSS! The dam update process is too dam aggressive!!!!!!!!
>:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(
To hell with your dam captcha shit, it looks as if your trying to block anyone from posting, or piss them off so they won't post becase they can get one they can read FUCK IT!
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Bad language will make sure you don't post.... :o
The captcha is there for the first 3 posts as an anti spam measure.
You're making a mountain out of a mole hill.
As already mentioned if the double announcement bothers you, turn it off as explained in:
avast! Quiet protection (http://youtu.be/Fib5c4suWnU)
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The language may be offensive but some very valid points are made. It should be a strong heads up when customers are that frustrated with a program to angrily use such expletives that just maybe something is seriously wrong!??
In my own case I simply want a simple to use security system that I can depend on and that is totally effective - THAT'S IT! That's what Avast advertises itself as.
I just went through all kinds of hassles with another program, trying to get it to work, or trying in vain to get good technical support after I paid good money for it: TOTAL FAILURE! That failure included getting whacked with a virus.
Now I have continual, daily problems with Avast and the only suggestions I got are that it's because of Spybot, so I removed that. Problems came back next update and continue every single day, all day. Now I'm told I need to do a complete uninstall and reinstall of Avast, again implying it's something on my end, can't possibly be a total screwup by Avast!.
Can anybody at Avast imagine that I'm not real happy with this b/s? If I used the language of my true feelings I'd be banned from here! NOT HAPPY! Many, many other folks are NOT HAPPY with the current product. It's gone on for over a month now, same garbage, different day, no change.
Either a program works, or it doesn't. Either a program is compatible, or it isn't. In my case the program DOESN'T WORK and ISN'T COMPATIBLE! What part of that is good? What part of that makes me feel confident that the rest of the guts of Avast is actually working right, protecting me? Or have I just been fortunate to not be attacked by a drive by virus???
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As already mentioned if the double announcement bothers you, turn it off as explained in:
avast! Quiet protection (http://youtu.be/Fib5c4suWnU)
I'm sorry, but that is not a (real) solution to the problem in this topic... (Not that I care all that much. I always uncheck the voiceover and I hardly notice the double sound.)
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As already mentioned if the double announcement bothers you, turn it off as explained in:
avast! Quiet protection (http://youtu.be/Fib5c4suWnU)
I'm sorry, but that is not a (real) solution to the problem in this topic... (Not that I care all that much. I always uncheck the voiceover and I hardly notice the double sound.)
Well its a soloution to anyone who doesn't want to hear the double update until avast release a fix.
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Yep it is high time this was fixed 'PROMPTO', just how long is this going to go on for..... can we have any clue here?
Obviously Avast seems to be more concerned with updates rather than clogging folks registry up with double entries.
I did think it would have been fixed after a the last few updates, but updates keep sailing by and sailing by and no fix!
Dave
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The language may be offensive but some very valid points are made. It should be a strong heads up when customers are that frustrated with a program to angrily use such expletives that just maybe something is seriously wrong!??
In my own case I simply want a simple to use security system that I can depend on and that is totally effective - THAT'S IT! That's what Avast advertises itself as.
I just went through all kinds of hassles with another program, trying to get it to work, or trying in vain to get good technical support after I paid good money for it: TOTAL FAILURE! That failure included getting whacked with a virus.
Now I have continual, daily problems with Avast and the only suggestions I got are that it's because of Spybot, so I removed that. Problems came back next update and continue every single day, all day. Now I'm told I need to do a complete uninstall and reinstall of Avast, again implying it's something on my end, can't possibly be a total screwup by Avast!.
Can anybody at Avast imagine that I'm not real happy with this b/s? If I used the language of my true feelings I'd be banned from here! NOT HAPPY! Many, many other folks are NOT HAPPY with the current product. It's gone on for over a month now, same garbage, different day, no change.
Either a program works, or it doesn't. Either a program is compatible, or it isn't. In my case the program DOESN'T WORK and ISN'T COMPATIBLE! What part of that is good? What part of that makes me feel confident that the rest of the guts of Avast is actually working right, protecting me? Or have I just been fortunate to not be attacked by a drive by virus???
Very well put. With a Security program such as I have (AIS) I would like to set it and forget it but when it starts acting strange like it has been and there is not a definitive answer from the Avast Folks, I start to wonder if I will renew my license. Not only should there have been an official response from Avast, the problem should have been fixed by now. When I go to uninstall a program such as Firefox Aurora and I get a warning from Avast that it may be malware, it makes me wonder? After all Avast let me install it OK! Now this double notification problem, my God the entire program could be messed up.
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My win 7 machine and my wife's win 7 machine have been doing this the last couple of days. pretty funny if you ask me and I'm not going to loose sleep over it.
Here's what I got, two separate identical update voices within a couple seconds apart and only one pop up letting me know avast just updated.
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mi avast esta saltando dos veces la actualizacion en mi laptop con windows 7 ultime de 64 bits, que solucion brindan para eso?
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a mi tambien me pasa lo mismo ya hace 3 dias pero en windows 7 ultime de 64 bits, creo que la unica solucion por ahora es desactivar el sonido espero alguna solucion mas, ya que esto es molesto y nos da a conocer que avast no brinda confianza con su sistema de proteccion.
son errores que debilitan la confiza del usuario sobre avast
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a mi pc lepasa lo mismo y tiene windows 7 ultime :'(
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@bryan lopez
English please or use the foreign language section. Thanks
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Virus database has been updated
Virus database has been updated
- same issue for me with double notification
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Ding-Ding
Virus database has been updated
Virus database has been updated with popup.
Actually for WEEKS now !!!
Hello !!! AVAST people !!! ANYBODY HOME ???
This post is 2 weeks old and nobody from Avast has dared to give any sign of life !!!
" Is this your idea of fun Mav ? " -- upside down Goose to Maverick
*************************************************************************************************
RegAlyzer
; Search results from 7/27/2012 6:04:01 PM
; Search style: Wildcard search (*, ?)
; Search for: avast
; Search for keys that are of any date.
; Search focus: Keys, Values, Data
; Data types: Strings, Numerics, Binary data
; Search range: &Whole registry
; Ignore case
[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\avast]
[HKEY_CLASSES_ROOT\avast]
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
@="avast"
[HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers\avast]
[HKEY_CURRENT_USER\Software\AVAST Software\Avast]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\free-software-center.com\avast]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\free-software-center.com\avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\AVAST Software\Avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
@="avast"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\ShellEx\ContextMenuHandlers\avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\free-software-center.com\avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\free-software-center.com\avast]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avast"="\"C:\\Program Files\\Avast\\avastUI.exe\" /nogui"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{472083B0-C522-11CF-8763-00608CC02F24}"="avast"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\avast]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\free-software-center.com\avast]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\free-software-center.com\avast]
[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\free-software-center.com\avast]
[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\free-software-center.com\avast]
[HKEY_USERS\S-1-5-21-1753886502-443946039-4065785174-1000\Software\AVAST Software\Avast]
[HKEY_USERS\S-1-5-21-1753886502-443946039-4065785174-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\free-software-center.com\avast]
[HKEY_USERS\S-1-5-21-1753886502-443946039-4065785174-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\free-software-center.com\avast]
*************************************************************************************************
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Another attempt of turning this into a mountain which it certainly is NOT .
It hasn't been 2 weeks and even if it was, so what. If you don't like the extra announcement,
shut the announcements off.
Your protection isn't degraded but keeps getting better which each update even if the double announcement is bothering you.
Wear some earmuffs.... ;D
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So it is getting better twice as fast as we are getting notified twice is that your reasoning Bob? You most of us unlike yourself, have a life outside of this Forum and Avast. I bought Avast AIS because I was told it was the best. I also used Avast when it had a normal Icon and not this silly yellow one that they now are using. How do you know what the real problem is? It is identifying itself as malware as well as this double notification stuff.
If this is so easy and notr a major issue why has it not been fixed yet? Every day that goes on my respect and trust of this product diminishes. Yes I can turn off the sound update so I don't hear it. That is like when a car dealer tells you to just raise the volume on your radio so you don't hear the rattles.
Well Avast is rattling and as each day passes without a fix, more users are moving on to products that are dependable. Below is what I am getting from Avast.
(http://i20.photobucket.com/albums/b243/TK-1913/bsmeter.gif)
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Dear Bob,
Do You Work at Avast ???
Are you the appointed thread moderator ???
I understand that you wish to do well but as I was about to pay for the full version, having uninstalled AVG a month ago, I am certainly not going to shell out perfect cash for broken software.
I am a System Administrator for a medium size corporation and I tend to know when things are worth it or if they are not.
As a user of this software, I wish to have prompt service when there is a bug.
I do not want to switch the alert sound off because I wish to hear the audio cue that an update just happened and that it did go well. Shutting up the software is actually patching up the problem and not fixing it. Doing the ostrich is not a solution. I do not work in this way.
And YES it HAS been 2 WEEKS as this thread was created on Friday the 13th... 2 weeks ago.
So as users of the Free version that might become paying customers, I am sure a lot of us are basing our decision on service... it does not bode well.
Thank you but no thanks.
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.4-5.fc17.i686
*** The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man. -- George Bernard Shaw
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@ MotherDawg,
The answer to both of your questions is NO. :)
I don't know what you mean by "do well"
I will agree with you that a word from Avast on this topic would have prevented a lot of posts.
I still think we're making a mountain out of a small bug. Something that doesn't impair your computers safety.
If it was security related, I would already have been SHOUTING.
Admittedly, I use the free version and your decision to upgrade should be based on the convenience of having
all of your protection in one neat package or, gathering various applications and stitching them together to give you layered protection.
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@MotherDawg
No there is no security issue involved and it is just a minor software flaw, that will go with a coming program update, see the official word from avast here:
http://forum.avast.com/index.php?topic=102154.msg817644#msg817644
@GRX88, to change the icon: Click "Appearance" in the left column to change how the Avast icon and user interface is displayed on your computer. You can choose to animate the Avast icon and select optional translucent effects for the user interface.
Use the "Sounds" selection to change Avast sounds or to disable Avast sounds completely.
Click "Update" to configure update options. You can choose Avast to automatically update, ask when a new update is available, or only allow manual updates,
polonus
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@MotherDawg
No there is no security issue involved and it is just a minor software flaw, that will go with a coming program update I guess.
@GRX88, to change the icon: Click "Appearance" in the left column to change how the Avast icon and user interface is displayed on your computer. You can choose to animate the Avast icon and select optional translucent effects for the user interface.
Use the "Sounds" selection to change Avast sounds or to disable Avast sounds completely.
Click "Update" to configure update options. You can choose Avast to automatically update, ask when a new update is available, or only allow manual updates,
polonus
+++1 ;)
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It's alright saying wear earmuffs.... that ain't the solution and you know it BOB! That doesn't solve the bloated registry does it? What other things are happening that we don't know about that hasn't reach the surface YET??
It's a poor do when something like this happens and AVAST does not acknowledge the fact - why haven't they? All this hassle could easily have been curtailed somewhat if this was acknowledged, folks would then be more sympathetic to the situation don't you think!
I'm beginning to think there is more to this that meets the eye, I refuse point blank to think this is just a glitch... this ain't no glitch BOB be sure of that, more like carelessness, rush job was it? I bet they are dashing all over the place now developing a clean up program.
A glitch crying out loud come off it... someones made a 'dogs dinner' of things I'd say!
Dave
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Hi Davy,
It is going to be solved with the coming update, as an avast tean member stated here: http://forum.avast.com/index.php?topic=102154.msg817644#msg817644
Read before you post harsh words,
polonus
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It's alright saying wear earmuffs.... that ain't the solution and you know it BOB! That doesn't solve the bloated registry does it? What other things are happening that we don't know about that hasn't reach the surface YET??
It's a poor do when something like this happens and AVAST does not acknowledge the fact - why haven't they? All this hassle could easily have been curtailed somewhat if this was acknowledged, folks would then be more sympathetic to the situation don't you think!
I'm beginning to think there is more to this that meets the eye, I refuse point blank to think this is just a glitch... this ain't no glitch BOB be sure of that, more like carelessness, rush job was it? I bet they are dashing all over the place now developing a clean up program.
A glitch crying out loud come off it... someones made a 'dogs dinner' of things I'd say!
Dave
A few entries don't make a bloated registry. No registry is ever without unused and useless entries. That's the nature of the registry.
Almost all uninstalls result in a registry that's filled with obsolete remains.
None of this has anything to do with keeping your system safe and will most likely be addresses according to it's importance.
Am I happy that there hasn't been any real intervention by Avast in this forum ? The answer is NO.
This still doesn't change the fact that this glitch isn't endangering your computer and will eventually be corrected.
Since the Olympics have started, this certainly isn't important. :)
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There is no bloated registry and for the vast majority of users, there are no major issues in any of the Avast versions. The double sounding is a very minor annoyance as it only sounds twice a day at most. I leave the voice on as well and it doesn't really bother me. This thing about Avast detecting itself as malware is extremely rare and in my opinion questionable at best.
When Bob said you were getting double the protection with every update, he didn't mean it was because of the alert sounding twice. You get better protection with every update even if there is no notification at all.
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Hey polonus,
and to Igor,
Sorry to have stirred thins up, since I know how it works, 2 weeks, things had to move.
Big thanks for the prompt response to my "eruption".
Eye candy for you, this happened on the 23rd
http://www.youtube.com/channel/UCfhIDVdfOVqZcUHXDlh01mA/featured
Hope you have speakers at the office.
If you ever need anything...
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.4-5.fc17.i686
UN*X is sexy!
who | grep -i blonde | date; cd ~; unzip; touch; uptime; strip; finger; mount; yes; gasp; umount; sleep
-
I was trying to make a topic about this but luckily plenty of us experiencing this.
Windows 7 64 Bit SP1.
Double Sound also when avast updates since last week.
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Yesterday evening I had the database version 120727-0. This morning when I started my computer, I got the same double sound and the green pop-up saying that my Avast was updated to version 120727-0. The info in the main window says it is version 120728-0. So, two bugs have met: double sound with one pop-up and wrong version number in the pop-up.
Vista SP2 x86
PS: One Russian user reported yesterday that he got version 120727-1 with double sound and the big pop-up and the ad "You are using the basic protection". I thought Avast has already ceased to distribute such ads.
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PS: One Russian user reported yesterday that he got version 120727-1 with double sound and the big pop-up and the ad "You are using the basic protection". I thought Avast has already ceased to distribute such ads.
saw same here...the pop up alert came up different it wasnt the regular toaster one it came up in rectangular dark green...
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Thanks Asyn for the crosslink info.
Hi, on Windows 7 the update of avast also rings twice
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For me it's working. If the programmers don't answer it is most probably that they can't reproduce bobo1's problem.
I've certainly heard that double audio message when the Green Popup pops up after a Definitions Update.
I've been getting the double audio message now for about 2 weeks and it is NOT JUST XP, I AM USING WINDOWS 7.
Regarding my XP machine, for the past 2 weeks or more I am no longer getting the message for Avast to get the Virus Definitions Update (I have to resort to just the message and do the update at my convenience because it is a 56K RAM machine and updates bring all other activity to very nearly a halt)
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Well mine has changed, for the last three auto updates my XP pro has ceased the double update audio, it now gives a Ding, Ding, then the pop-up notice and single audio notification.
I still haven't seen/heard any double notice on my win7 netbook.
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Well mine has changed, for the last three auto updates my XP pro has ceased the double update audio, it now gives a Ding, Ding, then the pop-up notice and single audio notification.
I still haven't seen/heard any double notice on my win7 netbook.
On my WIN7 netbook it is not a "double notice" (only one visual notice) but there is a double audio message saying the update is finished.
On my XP I have it set to give me a message when an update is ready to be installed so that I can decide when, I no longer get these messages at all on my XP.
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Well mine has changed, for the last three auto updates my XP pro has ceased the double update audio, it now gives a Ding, Ding, then the pop-up notice and single audio notification.
I still haven't seen/heard any double notice on my win7 netbook.
On my WIN7 netbook it is not a "double notice" (only one visual notice) but there is a double audio message saying the update is finished.
On my XP I have it set to give me a message when an update is ready to be installed so that I can decide when, I no longer get these messages at all on my XP.
Only because you're doing MANUAL updates. Otherwise, you would receive the audio announcement followed by the video announcement and a second audio announcement.
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I had a engine update this morning (Sat 28th July), Avast asked for a reboot and the double sound is still doing the same..... so if that was the fix, it hasn't fixed it.
Program version 7.0.1456
Virus defs 120728.1
Davy
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Every One,
Since Igor, which I think IS from Avast, as answered my request : https://forum.avast.com/index.php?topic=102154
We now know that, on July 27th, they are aware of the bothersome double cues.
Let see now how good they really are at fix a none security related bug.
They are alerted, lets be patient.
I do crack my self up!
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.6-2.fc17.i686
*** With each passing year, because of advances in computer technology, there are more things, each more sophisticated, that we aren't allowed to do any more. -- Paul Lutus
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Just remember that program updates aren't rushed out for non essential issues.
Don't expect a special program release just for this non security related flaw.
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Every One,
Since Igor, which I think IS from Avast, as answered my request : https://forum.avast.com/index.php?topic=102154
We now know that, on July 27th, they are aware of the bothersome double cues.
Let see now how good they really are at fix a none security related bug.
They are alerted, lets be patient.
I do crack my self up!
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.6-2.fc17.i686
*** With each passing year, because of advances in computer technology, there are more things, each more sophisticated, that we aren't allowed to do any more. -- Paul Lutus
This issue has been tracked by Avast team for "weeks" and is being addressed..
And as Bob stated, not being of 'Security essential' this is understandably not a major priority. ;) :D
-
The new people in here seem to think that unless there is a reply from the Avast staff, that nothing is addressed.
There are quite a few staff members that monitor this forum and Avast is aware of problems when they happen and are reported
in the forum.
If this was my forum, I might acknowledge the reported problems but, this is the Avast forum and they have their own way of taking care
of these things.
The important thing to remember is that they always take care of these sort of things but at their own scheduled time.
Something I've had to learn and accept in the many years that I've been on this forum. :)
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Avast latest version still double sounding updating green popup in windows xp. the problem is also happening with me. it is yet not solved
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The new people in here seem to think that unless there is a reply from the Avast staff, that nothing is addressed.
The important thing to remember is that they always take care of these sort of things but at their own scheduled time.
Something I've had to learn and accept in the many years that I've been on this forum. :)
This is true ;) ;D
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I know this is being addressed already but I too have had the same problem on all five of my systems here at home.
OSes are (fully updated - Service Packs and up to date):
WinXP Pro x86 (2 machines)
WinXP Pro x64
Win7 Pro x86
Win7 Pro x64
I have several other people tell me that theirs are doing the same thing on WinXP, Vista and 7 machines.
At my wife's work they are also dealing with the same thing on all systems running Avast.
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To: schmidthouse & bob
*******************
Uhmmmm, I am sorry but...
In my life, I did many different jobs before settling down as a sysadmin.
Many of them had to do with the general public... customers. One of them was a salesman at Saturn automobile.
At Saturn I learned one thing : Take Care of the People.
So my best guess is you 2 are NOT in customer service.
Establishing a forum just for the form of it and not caring less if the customers " FEEL " satisfied or not IS NOT the right way to do business. Final !
There was over 130 post over a 2 weeks period with not even a single acknowledgment from any Avast personnel. I'm not talking about "evangelists" (why, in the 21st century, someone would ever decide to use that term is beyond me) answering for Avast, basically doing the WORK avast personnel should actually be doing themselves.
For any one that is in charge of either Customer Satisfaction or Public Relation, this is to be filed under FAILURES.
Since I work in the industry, I immediately saw that the thread was going nowhere fast and I needed to make things explode. I posted here and opened a new thread that made things move : we suddenly had confirmation that Avast knew about it. The real problem was a simple case of miss communication... which is the actual basis of Customer Service.
If you think otherwise, 1- I would not put either of you in charge of CS or PR. 2- please find me a CS or PR book or anything for that matter that states that it is an ok procedures to leave customers (users) languishing and become frustrated over either your product or your services.
I'm waiting...
Actually, don't bother answering, It's a loose-loose situation and since you both don't work for Avast, you have no saying on the matter.
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.6-2.fc17.i686
*** The goal as a company is to have customer service that is not just the best but legendary. -- Sam Walton, Founder of Wal-Mart
*** The customer experience is the next competitive battleground. -- Jerry Gregoire, CIO, Dell Computers
*** Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. -- Zig Ziglar
I could go on and on and fill this entire page... Customer service is no place for errors. Period.
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I did answer you in the other ("your") thread that the issue will be fixed in the next program update... maybe you didn't check it?
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Igor,
YES you did and I did post a thank you note in that thread but since it had a link to some eye candy especially for you, one of your colleague deleted it... twice... so I gave up mannn.
So here... without the little present : THANK YOU FOR YOUR PROMPT RESPONSE Igor.
(It might get delete from the forum... it's still a thank you note.)
Check on page 10, there is a link... oh no there's a link... in my thank you note for Polonus.
Cya, H.F.
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.6-2.fc17.i686
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Just remember that program updates aren't rushed out for non essential issues.
Don't expect a special program release just for this non security related flaw.
AIS identifying itself as Malware is a non security related flaw? Thinking like this is what bankrupted the US car industry.
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GTX66, please stop hijacking other people thread's with unrelated issues.
I tried to explain that it was one mistake in virus definitions - unrelated to program version in any way, i.e. something that won't and cannot be fixed by a program update, but rather by a virus definition update. Also, it should have been long fixed by now, done very soon after it was reported.
If you have this issue still going on on your machine, please create a separate thread (which would also make it easier for someone to actually respond to that, because that would be a task for the virus lab guys in that case).
Thanks.
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For any one that is in charge of either Customer Satisfaction or Public Relation, this is to be filed under FAILURES.Since I work in the industry, I immediately saw that the thread was going nowhere fast and I needed to make things explode. I posted here and opened a new thread that made things move : we suddenly had confirmation that Avast knew about it. The real problem was a simple case of miss communication... which is the actual basis of Customer Service.
I Don't know how we ever did without you.
Thank You MotherDawg
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For any one that is in charge of either Customer Satisfaction or Public Relation, this is to be filed under FAILURES.Since I work in the industry, I immediately saw that the thread was going nowhere fast and I needed to make things explode. I posted here and opened a new thread that made things move : we suddenly had confirmation that Avast knew about it. The real problem was a simple case of miss communication... which is the actual basis of Customer Service.
I Don't know how we ever did without you.
Thank You MotherDawg
+1 Man! ??? ::)
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Gentlemen... you're both welcome.
It's not a question of ME, it's a question of things not moving, of stagnation.
That you're picking on the ME part is laughable because I seriously "doubt" we would have had any news from Avast if I had not written my piece:
https://forum.avast.com/index.php?topic=102154.0
I can't resist... since you did pick:
You 2 are supposed to have Avast wings on your backs, please do answer this question; since the thread did have more than 130 replies, why weren't you guys able to get Avast attention and have them post an official response ?
Hoh, almost forgot the ammo !
From « Reply #135 on: July 27, 2012, 11:53:29 PM »
I will agree with you that a word from Avast on this topic would have prevented a lot of posts.
From « Reply #154 on: Yesterday at 08:04:11 PM »
This issue has been tracked by Avast team for "weeks" and is being addressed...
Personally, If the outfit I'm pushing made me look like clown that much...
And I'm still waiting for the CS or PR books citations.
--
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.6-2.fc17.i686
*** Great spirits have always found violent opposition from mediocrities. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence. -- Albert Einstein
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The silence from Avast speaks volumes about their customer support and the fact that they will not fix a flawed product because it is not that bad of a problem. It only annoys a few million users. You people just amaze me with your arrogance.
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New update popup from yesterday along with that double sounds... :o
Yes,I do use pirate voice ;D
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I have had the same issue even though I'm running Win 7 Prof. Has anyone else had this problem on Win 7? When is the fix coming out, it is a little annoying.
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I have this problem too didn't care for it, but now its getting annoying :P
Avast Internet Security on WIN 7 64Bit
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avast team has said that it will be fixed in next program update version in another thread..so please keep calm ;)
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I am too getting double dings afterr updating to ver. 7.0.1456!
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Me too, I have a Windows 7 laptop and a Windows XP desktop and it repeats the audio and pop up on both.
No solution yet??
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No solution yet??
Guys, please stop endlessly posting here. You are not adding any valuable information. The solution of the glitch will come with the next program update.
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Guys, please stop endlessly posting here. You are not adding any valuable information. The solution of the glitch will come with the next program update.
+1
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My XP machine has the double ding while the Win 7 machine has both the double ding and the double voice.
Not a critical issue for me, most of the time I keep my sound turned off anyway, but it does make one wonder if there is more to the bug than just the sound issue.
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Jahojo
Please, be more attentive: https://forum.avast.com/index.php?topic=101278.msg818307#msg818307
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I was getting the double notification when updating [double pop up and sound]
Just auto updated a few minutes ago. I didn't get a pop up at all. [don't know about the sound as my speakers were switched off]
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The latest update notification was normal for me :)
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HI I am having the same issue as well yesterday when avast free updated I got the womens voice saying that my defintions had been updated and then she said it again the second time and the green pop up came up on the second womens voice saying the samething
my operating system is: Windows Vista 32 bit
Thanks
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Guys, please stop endlessly posting here. You are not adding any valuable information. The solution of the glitch will come with the next program update.
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Well mine has changed, for the last three auto updates my XP pro has ceased the double update audio, it now gives a Ding, Ding, then the pop-up notice and single audio notification.
I still haven't seen/heard any double notice on my win7 netbook.
On my WIN7 netbook it is not a "double notice" (only one visual notice) but there is a double audio message saying the update is finished.
On my XP I have it set to give me a message when an update is ready to be installed so that I can decide when, I no longer get these messages at all on my XP.
I'm getting the messages to update on XP now.... perhaps a false alarm as I was not patient enough but I had been connected over many days several times for hours prior to getting the message and the definitions updated over 10 incremental versions because of the lack of message sent until now. So it appears that the only issue remaining is the "double audio notice" that is supposed to be fixed at some point.
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I also have this problem..!!!!. I noticed it only today because my speakers were off during updates before....so this problem exists in windows 7 also.....
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Guys, please stop endlessly posting here. You are not adding any valuable information. The solution of the glitch will come with the next program update.
Agreed, avast knows about the issue ( especially after 13 pages ) so further posting is is not needed and pointless.
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I asked avast on twitter about it.. they told me
"@user Double update sound was fixed. If you update your virus database everything should work. Thanks for your patience
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For someone new to this thread, where might the answer be? Which page, which reply number? I don't blame users for replying without reading the whole thread. Who wants to read through 185 replies and 13 pages? There should be a comment, 'We are aware of the problem which will be fixed in the next program update." Then lock it so someone can actually find the answer.
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I have win7 and it is also happening. When will this be fixed?
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(http://my.jetscreenshot.com/2701/m_20120730-zgof-6kb.jpg) (http://my.jetscreenshot.com/2701/20120730-zgof-6kb) https://forum.avast.com/index.php?topic=102154.msg817644#msg817644 (https://forum.avast.com/index.php?topic=102154.msg817644#msg817644)
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I asked avast on twitter about it.. they told me
"@user Double update sound was fixed. If you update your virus database everything should work. Thanks for your patience
But--it's not fixed. I got the same double sound when I booted up today.
Side note. I can't figure Twitter out. I post something and it never shows up. Does it only show on my Twitter page? If I want to see an answer, I have to go back to the other page? If that's the case, it's ridiculous and I won't be using Twitter.
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Guys, please stop endlessly posting here. You are not adding any valuable information. The solution of the glitch will come with the next program update.
When will that be?
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Supposedly, it was fixed by the latest database update. I guess we'll have to wait for the next one to see if that's true.
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@GTX66;
i`m German and my english is not so good...
but with big Letters, the problem is not solved even faster. ;)
Please have a little patience... 8)
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Certainly wasn't fixed at the LAST engine update... that was on the Saturday 28 July!! So someone is confused or telling 'porkies' on Twitter, leave you to decide.
Lets be sure about the version 7.0.1456 it required a reboot to complete, it is still double sounding, therefore not fixed. If it wasn't fixed what was the engine update for?
Why can't they just get on with it, get it right and make everyone happy? This is more than just a glitch as I said before, just how many more engine updates are going to go by?
Davy
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@GTX66;
i`m German and my english is not so good...
but with big Letters, the problem is not solved even faster. ;)
Please have a little patience... 8)
I don't care if you are Russian. Tell that to the guy that I responded to who posted in Red. This program is broken and no one from Avast seems to care. What ever happened to pleasing the customer. What ever happened to quality checks. This was obviously caused by ONE update over 2 weeks ago. It it going to take divine intervention to fix this. Avast can count me out as a future customer after my license expires. I am a firm believer in quality and a security product should not be flawed and the company that puts this product out should have a fix for it in a few days and not wait for the next update which seems to be a secret.
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@GTX66;
i`m German and my english is not so good...
but with big Letters, the problem is not solved even faster. ;)
Please have a little patience... 8)
I don't care if you are Russian. Tell that to the guy that I responded to who posted in Red. This program is broken and no one from Avast seems to care. What ever happened to pleasing the customer. What ever happened to quality checks. This was obviously caused by ONE update over 2 weeks ago. It it going to take divine intervention to fix this. Avast can count me out as a future customer after my license expires. I am a firm believer in quality and a security product should not be flawed and the company that puts this product out should have a fix for it in a few days and not wait for the next update which seems to be a secret.
Is it so hard to read and understand what Igor posted ???
https://forum.avast.com/index.php?topic=102154.msg817644#msg817644 (https://forum.avast.com/index.php?topic=102154.msg817644#msg817644)
Since we haven't yet had a program update, it's not yet fixed. Continuing to post until that update happens is totally useless and serves no purpose.
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Certainly wasn't fixed at the LAST engine update... that was on the Saturday 28 July!! So someone is confused or telling 'porkies' on Twitter, leave you to decide.
Lets be sure about the version 7.0.1456 it required a reboot to complete, it is still double sounding, therefore not fixed. If it wasn't fixed what was the engine update for?
Why can't they just get on with it, get it right and make everyone happy? This is more than just a glitch as I said before, just how many more engine updates are going to go by?
Davy
I have no idea what you mean. I never received any engine update that required a reboot.
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its fixed for me ;D
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I'm on Windows 7 and this double sounding started for me on July 26th
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Supposedly, it was fixed by the latest database update. I guess we'll have to wait for the next one to see if that's true.
Well, it isn't. I just updated the database to 120731-1. I got a ding, waited and then I got another ding with the green pop-up. But it's already been said that this will be fixed in the next program update. An update of the virus database will not fix this. In any case, it doesn't bother me all that much. Now if it was a security problem, then I would be very worried...
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It is pretty sad when such a minor issue (which should never happen in the first place, at this stage of the game in a product's lifespan) is allowed to be let go for so long before its fixed. I personally, know Avast is better than this... but it doesn't say much for them to new people who haven't used their product very long. Newbies can easily think "If you can't fix something as simple as a double notification, then how can I trust you can do something as complex as protecting my computer?"
You're better than this Avast.... FIX IT!
P.S. All my machines (Win7/64 & Win XP Pro) are STILL doing it
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It is pretty sad when such a minor issue (which should never happen in the first place, at this stage of the game in a product's lifespan) is allowed to be let go for so long before its fixed. I personally, know Avast is better than this... but it doesn't say much for them to new people who haven't used their product very long. Newbies can easily think "If you can't fix something as simple as a double notification, then how can I trust you can do something as complex as protecting my computer?"
You're better than this Avast.... FIX IT!
P.S. All my machines (Win7/64 & Win XP Pro) are STILL doing it
Is it so hard to read and understand what Igor posted https://forum.avast.com/index.php?topic=102154.msg817644#msg817644 (https://forum.avast.com/index.php?topic=102154.msg817644#msg817644)
Since we haven't yet had a program update, it's not yet fixed. Continuing to post until that update happens is totally useless and serves no purpose.
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I like the double notifications, they make me feel a little less lonely down here in my mom's basement.
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I like the double notifications, they make me feel a little less lonely down here in my mom's basement.
Well... ;D 8)
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I like the double notifications, they make me feel a little less lonely down here in my mom's basement.
Well... ;D 8)
That sounds a little creepy :-X
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Righto, I will say again for the benefit of Dch48:
I hate having to repeat myself! On Saturday the 28th July 2012 I received and engine update... kindly note engine update and Avast requires a reboot to complete OK up to now, so what do you do - a reboot of course! After that the version went to 7.0.1456.
Now then if that isn't an update what was it, please do answer? I can't make myself any clearer!
Dave
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Supposedly, it was fixed by the latest database update. I guess we'll have to wait for the next one to see if that's true.
Well, it isn't. I just updated the database to 120731-1. I got a ding, waited and then I got another ding with the green pop-up. But it's already been said that this will be fixed in the next program update. An update of the virus database will not fix this. In any case, it doesn't bother me all that much. Now if it was a security problem, then I would be very worried...
You're right, it is not fixed but they said on Twitter that it had been by a database update. I guess they lied :(. It would seem possible that it could be fixed by a database update since it was caused by one in the first place.
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::) XP MCE V 2002 SP3, Dell XPS720 Intel Core 2 quad @ 2.66 GHZ w/ 3GB of 2.67 GHZ Ram.
Been getting double voice virus database update notification with one green pop-up for about two weeks. Figured just a glitch that would be corrected quickly but getting annoying!!!!!
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Righto, I will say again for the benefit of Dch48:
I hate having to repeat myself! On Saturday the 28th July 2012 I received and engine update... kindly note engine update and Avast requires a reboot to complete OK up to now, so what do you do - a reboot of course! After that the version went to 7.0.1456.
Now then if that isn't an update what was it, please do answer? I can't make myself any clearer!
Dave
You obviously where running and older version. 7.0.1456 is the current version and the fix will come with the next program update.
I hope that explains it to you. :)
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;D ;D ;D ;D ;D ;D :) :) ;)
It's fixed! VPS 120731-2 did the trick. Update occurred 14 minutes ago.
Was never a serious or annoying issue, but is nice to know Avast! has my back.
Any word on what exactly they had to do to fix?
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Sorry, but there was no fix (and neither was the problem caused by a virus definition update).
My guess is that it simply doesn't occur every time (or isn't heard every time)... that's it.
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bob3160:
Sorry I didn't keep a note of the old version number, meaning the one prior to the update on the Saturday and in question. What I can say is prior to the update version number had change.... I can't recall seeing any decimal points after the digit, meaning to say it wasn't a Mk1, Mk2 or Mk3 of any version.
I remember looking in the registry just for curiosity and there seemed be less Avast clutter as it 'appeared' to me at the time, there still 'appears' duplicated entries which never was in until that 'dogs dinner' of an update.
My license expires on the 20th August.... if it ain't fixed by then there's a good chance it stay's expired! Every time you boot up you get reminded... every time! Doesn't Avast know folks can read and comprehend? I can well understand if it was the last seven day's - everyone paid a month earlier look at the interest they would make!
Dave
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Hi Davy,
This is a minor tiny program glitch andf will be fixed with a next program update, as we were told. The registry pattern is in days, not related to updates. I don't know why so many users make an elephant out of a fly or a mountain out of this avast sound updating molehill. The question is how we are being protected by this av solution and avast is "top of the bill". I know because I scan loads and loads of malcious URLs all sorts against the avast detection patterns every day for years now and report to virus at avast dot com, so I am sort of entitled to know what the real level of protection is avast provides, and that is "darned" good, you know,
polonus
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Getting same thing here. I was thinking I screwed something up until I Googled my problem and ended up on this forum.
***Avast has been updated -pause- Avast has been updated***
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??? I started getting this a few days ago on all three of my machines; running Vista Home (32 bit desktop) and Windows 7 Pro (x64 desktop and laptop). The desktop systems seem to have stopped doing this. The laptop, however, still is doubling and it has all the updates. I know this isn't a "big deal" but it is pretty annoying.
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The desire to complain about anything is the most ineradicable human desire. Even the fact that the problem is already known and steps are taken to deal with it do not stop complaining. I already wrote that new complaints do not add anything to the picture of the problem and don't accelerate the process of solving it. But apparently, every new author in the thread finds it necessary to even more press on the alarm button, already recessed until the end. What do they want to achieve by this? The alarm will not be amplified by that and the speed of the upcoming help, too, will not increase - it is already on the way and hurries with all possible speed.
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Can confirm on my test computer. Fresh install of avast latest version, default install of windows xp UNPATCHED . Is doing double sounding green popup box for virus database is updated.
I can confirm this one on Windows 7 too ;D It really loves to speak twice ;D
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Problem stopped today after 120801-0 update.
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Websites never cease to amaze me. Always one sided. Always a bunch of people thinking they are Gods among men, and telling others what they should and shoudlnt do. People like you and Bob serve NO purpose here. Youre complaining about others complaining.... its that simple. You guys need to get over yourselves and stop being rude and ignorant to people who come here to post their problems. If users of Avast are going to have to worry about being scolded by people like the likes of you two because the "quota has been filled on error reporting" then why even bother using the product.
Im sure one of the mods will delete this post, just as they did yesterday... when I posted as a user of this product that I have a right to report any issues at anytime. Way to go Avast.... nice way to push people to other products, cuz it sure isnt worth dealing with this drama when you have issues and come here to post them and find help.
The desire to complain about anything is the most ineradicable human desire. Even the fact that the problem is already known and steps are taken to deal with it do not stop complaining. I already wrote that new complaints do not add anything to the picture of the problem and don't accelerate the process of solving it. But apparently, every new author in the thread finds it necessary to even more press on the alarm button, already recessed until the end. What do they want to achieve by this? The alarm will not be amplified by that and the speed of the upcoming help, too, will not increase - it is already on the way and hurries with all possible speed.
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bob3160:
Sorry I didn't keep a note of the old version number, meaning the one prior to the update on the Saturday and in question. What I can say is prior to the update version number had change.... I can't recall seeing any decimal points after the digit, meaning to say it wasn't a Mk1, Mk2 or Mk3 of any version.
I remember looking in the registry just for curiosity and there seemed be less Avast clutter as it 'appeared' to me at the time, there still 'appears' duplicated entries which never was in until that 'dogs dinner' of an update.
My license expires on the 20th August.... if it ain't fixed by then there's a good chance it stay's expired! Every time you boot up you get reminded... every time! Doesn't Avast know folks can read and comprehend? I can well understand if it was the last seven day's - everyone paid a month earlier look at the interest they would make!
Dave
@ Davy
The decimal places have always been there and if you dig a little deeper, there can be different version of each particular version.
This is probably the one you had before the upgrade to 7.0.1456:
(http://my.jetscreenshot.com/2701/m_20120801-73fr-30kb.jpg) (http://my.jetscreenshot.com/2701/20120801-73fr-30kb)
@Baseman,
I'm also sorry they erased your last post but probably not for the same reason.
Discussions are great. Throwing insults accomplish nothing.
You don't have to like me but, being civil is always a good idea in a public forum.
Have a great day. :)
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Throwing insults accomplish nothing.
You don't have to like me but, being civil is always a good idea in a public forum.
Have a great day. :)
Exactly the reason why his post was deleted, being rude and offensive.
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bob3160:
Ah, I didn't look there I looked on the GUI.... but that number you show, kinda fits the image that I can recall, can't be certain I think there were another update in between, I 'can't' be certain.
All that is history now, what's making matters worse for everyone is there's been updates and no fix!
BTW: Avast does update itself, not as though I have it turned OFF at any time. If only they got the thing fixed I like many others would be able to carry on with other things, far, far better and more important things to do than keep repeating oneself on these boards...... and Avast would be better thought of.
About time Avast considered what their competitors thought if they saw these problems, obviously not good for Avast! Remember this is a common problem a darn sight more serious than individual assorted problems!
Dave
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You might want to take your own advice, and not act like the internet sheriff and talk down to people.
@Baseman,
I'm also sorry they erased your last post but probably not for the same reason.
Discussions are great. Throwing insults accomplish nothing.
You don't have to like me but, being civil is always a good idea in a public forum.
Have a great day. :)
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;) I have gone into 'Settings' and turned off the voice and set the popup for updates to 5 sec from the default of 20. I have had no double voice notification today at all!
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Dear Baseman, Have you noticed that your display has become a mirror?
Websites never cease to amaze me. Always one sided. Always a bunch of people thinking they are Gods among men, and telling others what they should and shoudlnt do. People like you and Bob serve NO purpose here. Youre complaining about others complaining.... its that simple. You guys need to get over yourselves and stop being rude and ignorant to people who come here to post their problems. If users of Avast are going to have to worry about being scolded by people like the likes of you two because the "quota has been filled on error reporting" then why even bother using the product.
Im sure one of the mods will delete this post, just as they did yesterday... when I posted as a user of this product that I have a right to report any issues at anytime. Way to go Avast.... nice way to push people to other products, cuz it sure isnt worth dealing with this drama when you have issues and come here to post them and find help.
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Nope, not at all. I dont come on here and post and act like I know everything and tell other what to do with their programs, and how to handle any problems they have with those programs. Nor do I read through posts and jump people for no reason. If I say something to someone directly, it is like now, with you.... a response.
Will I tell someone what I think, if they do that to me... yes I will.
If you want to argue semantics, then all of us (including you) would be looking into a mirror.
The fact is everybody and their brother are going to report issues. Ive been around computers enough to know a lot of those issues are not directly related to a bug. But, they will still get reported, along with the issues that are indeed real. I also know it must get tiring hearing the same thing over and over. But, that is the business Avast is in, and it must be dealt with. To talk down to the people reporting these issues and tell them their posts are useless.... thats just ridiculous.
You all have a good night, Im off to watch Dallas ;D
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;) I have gone into 'Settings' and turned off the voice and set the popup for updates to 5 sec from the default of 20. I have had no double voice notification today at all!
I have the same settings (no voiceover, show popup 5 seconds) and yes, there's no double voice, but you probably still get a double "ding". Mine goes: ding... ding and popup. As I've said, it doesn't bother me all that much. (At least Fx doesn't freeze anymore when I open a site with Flash content.)
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No longer had the double sound for a few days but this am when it updated to 120802-0 heard it sound twice again. I know it is not critical but why is this taking so long to fix??
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I know it is not critical but why is this taking so long to fix??
Because where waiting for the program update that will include the fix.
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Because it has to be done (and yes, Im assuming here) with a program update, and they arent going to get in a hurry to release a program update just for this. It is pretty sad that it takes weeks to fix such a small issue. Their priority should be to fix ANY issue, no matter how big or small.... as fast as they can. Otherwise (when youre talking about a defensive software like this) whats the use of the product?
No longer had the double sound for a few days but this am when it updated to 120802-0 heard it sound twice again. I know it is not critical but why is this taking so long to fix??
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Because it has to be done (and yes, Im assuming here) with a program update, and they arent going to get in a hurry to release a program update just for this. It is pretty sad that it takes weeks to fix such a small issue. Their priority should be to fix ANY issue, no matter how big or small.... as fast as they can. Otherwise (when youre talking about a defensive software like this) whats the use of the product?
As the double update sound is not a problem that affects the running of avast it is not something that would be regarded as an emergency and requires a program release just to fix this one issue as there are far more important things requiring attention and when those are solved then the new update will be released.
What has the double sounding got to do with avasts defences ? (nothing ) in future please dont troll posts looking for places to complain about things you know nothing about >:(
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I am using Windows 7 ultimate, Vista and XP Home and getting the issue of double sounding an all of them.
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I am having this problem too since mid or late June about a week after I installed the new paid version of Avast! Windows XP Home Edition. I thought maybe I might have installed the program twice but just checked and I did not. I did have a glitch when I downloaded the program but like 2 years ago I got that cleared up. I buy the package for 3 computers - cheaper than changing it back to one computer. I have only downloaded it to one computer.
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i am having this same problem, plus i just NOW learned how to shut off the spooky automated voice - i was a bit desperate, as the extra notice was really motivating my parrot. yes, he is learning the phrase "your Advast database has been updated" and all the ding sounds that go with the notice. unless you have a parrot, you probably don't know how awful this is, it means it gets repeated and repeated all day long. *sigh* other than being too vocal, this has been a good virus program for me.
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i am having this same problem, plus i just NOW learned how to shut off the spooky automated voice - i was a bit desperate, as the extra notice was really motivating my parrot. yes, he is learning the phrase "your Advast database has been updated" and all the ding sounds that go with the notice. unless you have a parrot, you probably don't know how awful this is, it means it gets repeated and repeated all day long. *sigh* other than being too vocal, this has been a good virus program for me.
Welcome to the forum. :)
Maybe this will help:
http://forum.avast.com/index.php?topic=93544.msg796558#msg796558 (http://forum.avast.com/index.php?topic=93544.msg796558#msg796558)
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Hi folks,
Is it just me, or is the time period between the two announcements increasing? When this thing first started on my computer, the first announcement was almost immediately followed by the second. Now, it takes about 25-30 seconds.
Maria :-\
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Wow, 17 pages on this subject. Pretty neat. She has your ear, eh? Might that be useful?
Anyway, my latest hearing of the announcement was about the fourth style since this all started and it was sort of a half statement cut short and then immediately she did the full statement. All very quick and not at all a bother to my ears.
In fact, none of the styles have been a bother to my ears. As I wrote earlier, it's a pleasant voice I don't mind.
But the fact seems to be that she is listened to and now I get back to the usefulness of that point.
Wonder what people would like to hear added, if it could be done?
Might vote would be for, "Let's have a little more peace in the world."
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...
Wonder what people would like to hear added, if it could be done?
Might vote would be for, "Let's have a little more peace in the world."
William Hague's voice :D
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i am having this same problem, plus i just NOW learned how to shut off the spooky automated voice - i was a bit desperate, as the extra notice was really motivating my parrot. yes, he is learning the phrase "your Advast database has been updated" and all the ding sounds that go with the notice. unless you have a parrot, you probably don't know how awful this is, it means it gets repeated and repeated all day long. *sigh* other than being too vocal, this has been a good virus program for me.
I'm sorry, but the part about the parrot is hilarious although I'm sure it's not for you. ;)