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Other => Viruses and worms => Topic started by: esusse on July 20, 2012, 05:44:54 PM

Title: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 20, 2012, 05:44:54 PM
I get a threat detected pop up every 30 seconds.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: Pondus on July 20, 2012, 06:54:42 PM
you have already started on topic here so no need to start a new again.....
so i deleted it + the one you started in  "avast! Free/Pro/Suite" section

relax and wait...help is on the way



while waiting you can attach malwarebytes and aswMBR logs here
see guide http://forum.avast.com/index.php?topic=53253.0
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 20, 2012, 07:34:15 PM
Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1  (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here  (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216)
(http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png)

(http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png)

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.



Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

FINALLY

Please download the following tool

Listparts64 (http://www.bleepingcomputer.com/download/listparts/dl/78/)

Run the tool, click Scan and post the log (Result.txt) it makes.

(https://dl.dropbox.com/u/73555776/listparts.GIF)
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 20, 2012, 09:38:42 PM
I named the new OTL file at OTL2 this is after following the instructions. I can not find a comobix log.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 20, 2012, 09:44:23 PM
I can see no sign that combofix actually ran

Could you reboot to safe mode and run combofix from there please
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 20, 2012, 10:34:10 PM
OK I have attached the file.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 21, 2012, 12:16:39 AM
How is the computer behaving now ?
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 21, 2012, 12:59:12 AM
Not good, when I logon the same threat detected. This time it gives me a URL and then a blue screen. I tried to logon in safe mode and got a blue screen again.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 21, 2012, 12:12:57 PM
Download the latest version of TDSSKiller from here (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your Desktop.  This can be run from safe mode
 
 
(http://dl.dropbox.com/u/73555776/TDSSEnd.JPG)
 
Please copy and paste its contents on your next reply.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 21, 2012, 03:54:09 PM
Cure was not available. The report was too long to paste so I am attaching it as a text file.

Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 21, 2012, 04:32:35 PM
Rerun TDSSKiller with the same parameters and when you get this select delete :

\Device\Harddisk0\DR0 ( TDSS File System )

Then run a fresh OTL scan with all users selected and let me know if the crashes are still happening
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 21, 2012, 05:14:59 PM
This looks good. No more pop ups from Avast telling me it is blocking infections and no more malware popups.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 21, 2012, 05:20:09 PM
Could you now update MBAM please, run a quick scan and post the resultant log along with any problems you are experiencing
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 21, 2012, 05:47:49 PM
looks good
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 21, 2012, 09:07:11 PM
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTLRemove ComboFix

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif)
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
SPRING CLEAN

To manually create a new Restore Point
 Now we can purge the infected ones
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif)
Malwarebytes (http://www.malwarebytes.org/mbam-download.php).  Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)

Keep safe  :wave:
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 22, 2012, 12:12:26 AM
Thank you, it all seems good. Will contact you tomorrow if all is still good.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: esusse on July 22, 2012, 06:18:02 PM
Still good, my mental state is much improved.
Title: Re: globalroot\systomroot\svchost.exe virus threat
Post by: essexboy on July 22, 2012, 06:23:55 PM
Glad to hear that  ;D Enjoy