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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jmix69 on July 28, 2012, 11:45:28 PM

Title: won't auto update
Post by: jmix69 on July 28, 2012, 11:45:28 PM
avast free 7.0.1456
windows 7 32 bit
windows firewall
past security software:
avg free
mcafee security plus
windows defender
microsoft security essentials
ad aware free
all of my past security software was uninstalled using add/remove programs

I have done the avast repair option. I used the avast uninstall utility and re installed avast. In the update settings I have checked 'my computer is permanently connected to the internet'. The proxy settings are direct connection (no proxy). This started about 2 months ago. It will update if a manually click update in avast.


Title: Re: won't auto update
Post by: Pondus on July 29, 2012, 12:02:20 AM
i recomend you run uninstall tool for all previous used security programs to clear all leftover files that may conflict

run and reboot - Uninstallers – Security Software

http://singularlabs.com/uninstallers/security-software/



you may also run CCleaner and the registry clean option
CCleaner - slim (no toolbar)   http://www.piriform.com/ccleaner/builds
Title: Re: won't auto update
Post by: jmix69 on July 29, 2012, 12:44:19 AM
I ran the uninstall utilities. I ran a registry cleaner. It still won't auto update.
Title: Re: won't auto update
Post by: Pondus on July 29, 2012, 12:51:13 AM
now remove avast with the uninstall tool....reboot...install again...reboot

did that do it ?
Title: Re: won't auto update
Post by: jmix69 on July 29, 2012, 01:22:43 AM
No it still won't auto update
Title: Re: won't auto update
Post by: Pondus on July 29, 2012, 01:36:07 AM
boot kick the computer out the window and buy a new.     ;D




naaaa..... i am out of ideas.  :-\.      anyone else out there.   ???
Title: Re: won't auto update
Post by: TerraX on July 29, 2012, 01:54:40 AM
naaaa..... i am out of ideas.  :-\.      anyone else out there.   ???
Maybe... ;)
http://majorgeeks.com/download3155.html (http://majorgeeks.com/download3155.html) 
Title: Re: won't auto update
Post by: Pondus on July 29, 2012, 01:59:53 AM
@TerraX
you mean post a hijackthis log here for a check


then we have a much better tool here.... OTL
 
you can do that, then Essexboy can have a look inside and see if he spot something strange

how to get a OTL log you see here in this guide.    http://forum.avast.com/index.php?topic=53253.0
Title: Re: won't auto update
Post by: TerraX on July 29, 2012, 02:05:58 AM
@TerraX
1. you mean post a hijackthis log here for a check
2. then we have a much better tool here.... OTL
 how to get a OTL log you see here in this guide.    http://forum.avast.com/index.php?topic=53253.0
1. Yes...that was my thought. ;)
2. OK...then OTL, no Problem. :)