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Other => General Topics => Topic started by: shyeyes on January 11, 2005, 06:11:46 PM

Title: cant print on line anymore
Post by: shyeyes on January 11, 2005, 06:11:46 PM

since i installed avast 4 (free download) i havent been able to print anything that is online. can print offline items.

please help asap
 thank you
shyeyes

Title: Re: cant print on line anymore
Post by: Lisandro on January 11, 2005, 06:34:58 PM

Quote from: shyeyes on January 11, 2005, 06:11:46 PM

since i installed avast 4 (free download) i havent been able to print anything that is online. can print offline items.

You went away very soon...
We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?

Title: Re: cant print on line anymore
Post by: techie101 on January 14, 2005, 02:20:05 AM

This is not a problem within Avast.  This is typical of a problem with the Windows Spooling.

Usually, rebooting solves the problem.  If it does not, then you can try shutting down the Avast Resident Shield.......It could be a new bug we need to work on.

Let me know.
 :)