Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: user_1000 on August 13, 2012, 10:46:02 PM
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I just got a weird popup message from Avast. Definitions update with Tip for your Google Chrome... I don't even have a Google Chrome installed (and never had).
See screenshot. I'm using Avast Free 7.0.1456
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well google chrome comes with the installer ...... there is a option to not install it
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Hi, could you please try to click on the Open button what happens? you can populate the last popup by right clicking the avast! icon in systray and select "Show last popup message"
Thx
Martin
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Hi, could you please try to click on the Open button what happens? you can populate the last popup by right clicking the avast! icon in systray and select "Show last popup message"
Thx
Martin
I'm sorry. I was going to do that on yesterday, but "Show last popup message" was greyed out immediately after that popup.
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Thanks for quick reply, please try to click it when it appears next ;-)
It seems that the program is reporting that Chrome was installed with avast..
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Thanks for quick reply, please try to click it when it appears next ;-)
It seems that the program is reporting that Chrome was installed with avast..
That's interesting, because I certainly did not install it. Okay, I will try click it, if I see that popup again.
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@MartinZ
you can populate the last popup by right clicking the avast! icon in systray and select "Show last popup message"
Weird, I have had the same Avast! popup a couple of time. Just this morning, but it does not show when right clicking Avast! icon. :o
Also. if it shows up only if I have installed Chrome, well Avast! is misstaken since I have not installed it.
Next time I will click it and report back.
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Thanks for quick reply, please try to click it when it appears next ;-)
It seems that the program is reporting that Chrome was installed with avast..
Now I've seen that popup message again. So when I clicked "Open Chrome" button absolutely nothing happened. Hopefully that Chrome installation reporting is fixed in a next program update, or somehow...
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hi please,
could you create support package (avast! ui | maintanace | support | generate support package ) and sent it to vanek@avast.com
thank you very much,
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hi please,
could you create support package (avast! ui | maintanace | support | generate support package ) and sent it to vanek@avast.com
thank you very much,
I generated it, but I'm not sure do I want to share it... because that package appears to contain some personal information. May I provide some specific file(s) instead (e.g. avast5.ini and/or setup.log)?
Only reference to Chrome that I found is in avast5.ini file.
[Onlines]
toaster-virus-update_70_ise-toaster=3
/fa/en-eu/toaster-virus-update_t2_70_com-use-chrome=2
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I have this problem again. I solved this few weeks ago by doing a clean install... but since few days ago I got this "Tip for your Google Chrome" popup almost every day. It is higly annoying. >:(
I still don't have a Google Chrome (and never had), and the "Open Chrome" button does nothing.
How do I get rid of these popups? I won't do a clean install again because of this. Can I just delete these lines from the avast5.ini and get rid of those popups?
[Onlines]
/fa/en-eu/toaster-virus-update_t2_70_com-use-chrome=4
/fa/en-ww/toaster-virus-update_t2_70_com-use-chrome=1
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OK, I haven't had this (as far as I'm aware), but I have the update toaster set to 2 seconds, so it is possible it slipped under the radar.
A couple of points though, I definitely don't have Chrome installed and I have this option disabled even though it shouldn't be required if I don't have chrome. From the avastUI, Settings, Troubleshooting, check the 'Do not use Chrome as avast! default browser' option.
I don't know if this will make a difference, but for me it clarifies I want nothing to do with chrome. Possibly having this active (unchecked) may possibly give the impression you have Chrome.
With this option checked my avast5.ini settings are:
[Onlines]
toaster-virus-update_70_ise-toaster=3
/fa/en-gb/toaster-virus-update_t9_70_com-upgrade-is=3
/fa/en-gb/toaster-virus-update_t10_70_soft-trial=1
Bear in mind I'm also running the beta build 7.0.1068, so one or more of those may be different as a result of using the beta.
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A couple of points though, I definitely don't have Chrome installed and I have this option disabled even though it shouldn't be required if I don't have chrome. From the avastUI, Settings, Troubleshooting, check the 'Do not use Chrome as avast! default browser' option.
I don't know if this will make a difference, but for me it clarifies I want nothing to do with chrome. Possibly having this active (unchecked) may possibly give the impression you have Chrome.
Thanks for the tip. I will try if this helps.
OK, I haven't had this (as far as I'm aware), but I have the update toaster set to 2 seconds, so it is possible it slipped under the radar.
English is not my native language, so I'm not sure what is an update toaster (machine translation suggest only updating a bread toaster ;D)... but "Tip for your Google Chrome" popups started right after these lines appeared to avast5.ini file.
[Onlines]
/fa/en-eu/toaster-virus-update_t2_70_com-use-chrome=4
/fa/en-ww/toaster-virus-update_t2_70_com-use-chrome=1
There wasn't any [Onlines] section after I did a clean install. I also wonder why there are now a two same toaster-virus-update_t2_70_com-use-chrome lines (en-eu and en-ww with different values).
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Update is fairly clear as it is the update process and Toaster relates to the virus update notification popup at the bottom right of the screen. When this slides up it is a little like bread popping up from a toaster, so it has been called a toaster popup (see image).
So the toaster-virus-update relates to the virus definitions update popup, the numbers would related to different options.
In your previous post the content of the code window weren't the same, the en-eu and en-ww would mean they are applied in different circumstances.
[Onlines]
/fa/en-eu/toaster-virus-update_t2_70_com-use-chrome=4
/fa/en-ww/toaster-virus-update_t2_70_com-use-chrome=1
I think it may have something to do with what language that you are using, but as an avast user not avast developer, I just don't know.
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Update is fairly clear as it is the update process and Toaster relates to the virus update notification popup at the bottom right of the screen. When this slides up it is a little like bread popping up from a toaster, so it has been called a toaster popup (see image).
So the toaster-virus-update relates to the virus definitions update popup, the numbers would related to different options.
Aah, okay. Indeed.
In your previous post the content of the code window weren't the same, the en-eu and en-ww would mean they are applied in different circumstances.
I think it may have something to do with what language that you are using, but as an avast user not avast developer, I just don't know.
Yes, but I'm using only English. All my software are in English.
Hopefully "Do not use Chrome as avast! default browser" option solves my problem. Thanks.
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There is some difference in the en-eu, presumably English European and em-ww I have no idea what the ww might be for.
I'm hoping it might as the major difference between your old avast5.ini settings and mine was that there was no reference to chrome on mine.
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hi user_1000,
I personally do not like it when anyone (person, business, corporate entity, etc.) tries to take up even one iota of my time with things or topics I do not need or want.
In the case of Avast!, I too, have seen what you have seen, even though Chrome is not installed here either. But, despite the above, I accept that Avast! is going to continue doing what they have been doing, soliciting for additional features, paid program adverts, etc., so as I accept Avast! as being one of the best a/v's available, that this is something that comes with the package. Not much I can do, or want to do, about this issue because of that.
If it really bothers you, please follow DavidR's advice and set the pop-up toaster window to the shortest time you can.
A glance is all it takes for me; but I make it a point to leave everything pretty much at default settings within Avast, with the exception of a point or two.
Ignoring this issue works just fine for me.
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@mchain
I won't ignore this kind of issues. I don't want use any adware on my systems (I'll accept Avast Pro/Suite ads, but not any 3rd party ads). However "Do not use Chrome as avast! default browser" seems working. I haven't seen Chrome ad anymore (It was on a daily basis).
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I'm glad the issue with the Chrome pop-up has resolved itself. Same thing here, not present. These things are almost always temporary in any case. I've never seen one stay on longer than three or four days.
Chrome, and Avast!, just so you know, entered a business arrangement where Avast! would allow Google Chrome to be a part of the installation program some time ago. I've heard that Google is actually paying Avast! for every use of their program as an user install. That is why this is adware, and it is happening on your system and mine, and also everyone else's. If one does not want Chrome, one would just choose Expert (Custom) install, and choose not to install it then. There have been numerous posts here about whether Chrome should be an opt-in or opt-out install (opt-out is by default, meaning you get Chrome if you do not untick it at the beginning of install) and, despite what many members have said, it still remains only as opt-out, and has not changed to opt-in. So, every time I install, I have to watch for that. That can get tiring very fast. But, Avast! is very good at what it does, and it stays on my system.
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<snip>
However "Do not use Chrome as avast! default browser" seems working. I haven't seen Chrome ad anymore (It was on a daily basis).
Some good news at least, long may it continue.
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I'm glad the issue with the Chrome pop-up has resolved itself.
<snip>
Resolved itself? It was solved (or at least workaround) by very helpful DavidR.
Also bear in mind, mchain, that this issue is actually a bug in Avast... according Avast staff member (source: http://forum.avast.com/index.php?topic=103118.msg826322#msg826322).
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I have been getting the Chrome pop-ups too and I have never had Chrome installed. Also, the tip to tell Avast not to use Chrome by default did not help. It's annoying but not too big of a deal. Maybe Avast will eventually fix it so us non Chrome users won't get offered tips for Chrome.
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I have been getting this same popup concerning the google chrome tip but chrome is not installed. How do I fix this?
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Read my Reply #11 above http://forum.avast.com/index.php?topic=103118.msg850008#msg850008 (http://forum.avast.com/index.php?topic=103118.msg850008#msg850008) and see if that resolves it for you.
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Thanks, I changed the options and will see if it helps. After checking the option to not use Chrome I have the following in avast5.ini.
/fa/en-us/toaster-virus-update_news_windows-8-awareness=2
/fa/en-us/toaster-virus-update_news_avast-partners-with-facebook=2
/fa/en-us/toaster-virus-update_news_avast-users-predict-better=1
/fa/en-us/toaster-virus-update_t2_70_com-use-chrome2=2
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Thanks, I changed the options and will see if it helps. After checking the option to not use Chrome I have the following in avast5.ini.
/fa/en-us/toaster-virus-update_news_windows-8-awareness=2
/fa/en-us/toaster-virus-update_news_avast-partners-with-facebook=2
/fa/en-us/toaster-virus-update_news_avast-users-predict-better=1
/fa/en-us/toaster-virus-update_t2_70_com-use-chrome2=2
You're welcome, we will have to see in time if that will work for you.
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@DavidR,
I had the computer on all night. In the morning I right clicked the avast icon and selected show last popup message. Is was the update popup and it not longer had the Google tip button. Hopefully your suggestion has fixed the problem. I will keep an eye on it. Thanks again for the help.
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I do use Chrome, but have never seen the pop up! Good thing I know how to use it and don't need any tips.
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@DavidR,
I had the computer on all night. In the morning I right clicked the avast icon and selected show last popup message. Is was the update popup and it not longer had the Google tip button. Hopefully your suggestion has fixed the problem. I will keep an eye on it. Thanks again for the help.
You're welcome, hopefully it will stay like this.
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I do use Chrome, but have never seen the pop up! Good thing I know how to use it and don't need any tips.
Congratulations are in order. ;-)