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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Swindmill on January 13, 2005, 03:53:02 AM

Title: A couple odd problems with 4.5 Home
Post by: Swindmill on January 13, 2005, 03:53:02 AM
In the last couple days I have been getting popups from the task tray with Avast error messages.  I click on it for info like it states and nothing happens.  I have also tried several times over the last couple days to update Avast myself, with no luck.  The vps listed on the user interface is the 12/31/04 which came on the avast install.  However, when I have selected to update it on my own, after about 1 minute I will sometimes get a summary window with this info:

Information about current update:
Total time: 1:21

- Vps: Already up to date
  (current version 0502-2)

Server: download5.avast.com (66.98.196.85)
Downloaded files: 3 (0.03 KB)
Download time: 2 s

This seems to say it's up to date, but the user interface doesn't reflect that.

The other problem is that when I click the x to close avast, it takes about 20 seconds for the window to respond and actually close.

Any advice on either of these two issues?
Title: Re: A couple odd problems with 4.5 Home
Post by: inthewildteam on January 13, 2005, 04:05:06 AM
Have a look at this thread ...... it might help.

http://forum.avast.com/index.php?topic=10195.0
Title: Re: A couple odd problems with 4.5 Home
Post by: Swindmill on January 13, 2005, 04:28:11 AM
Quote from: inthewildteam on January 13, 2005, 04:05:06 AM
Have a look at this thread ...... it might help.

http://forum.avast.com/index.php?topic=10195.0


Thanks!  That fixed the slow update time, which was also causing the window to stay open.

The user interface is still showing that I have the older vps rather than reflecting the update???  Perhaps this will correct itself?
Title: Re: A couple odd problems with 4.5 Home
Post by: Acco on January 13, 2005, 05:34:33 AM
Swindmill,

What operating system and specs are you running?

If you are running XP, do you do your manual updates while logged on as an administrator or as a limited user?
I had similar problems with the User Interface and taskbar ball-->about avast! info screen updating the vps date info, when I tried updating while logged on as a limited user.

Try this,
Log on as administrator (no other user accounts running).
Go to Control Panel --> Add/Remove Programs --> Avast --> Repair (be sure you are connected to the internet beforehand).
Reboot.
Report your results back.

This said, assuming you have WinXP.  ;)

Acco
Title: Re: A couple odd problems with 4.5 Home
Post by: Swindmill on January 13, 2005, 02:28:53 PM
That solved that problem Acco!  Thanks alot to both of you.   :)
Title: Re: A couple odd problems with 4.5 Home
Post by: hempster on January 15, 2005, 09:59:07 AM
hi ..
 just got here today , and in just a bit of reading your info on slow up-date times and also in another post on that bloody IST bar and its removal ... both solved in a hour here while iv spent a week on the web at serch and destroy ,and other sites ,ect trying to find a way to get rid of it ...hate having spyware on the puter
    thx guys
         peace
            hempster
   
Title: Re: A couple odd problems with 4.5 Home
Post by: Lisandro on January 15, 2005, 02:05:42 PM
Quote from: hempster on January 15, 2005, 09:59:07 AM
Both solved in a hour here while iv spent a week on the web at serch

Well, you discover our secret!  ;D
Welcome aboard  8)