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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: aa.avast on August 17, 2012, 10:42:59 AM

Title: Streaming Updates appear to have halted
Post by: aa.avast on August 17, 2012, 10:42:59 AM: No streaming updates received here since 15/08/12 19:29.
Streaming updates is enabled and connection is established.
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 17, 2012, 12:39:59 PM: Are you sure you aren't getting them, as when the next regular auto update happens the previous streaming update are included in it and the old streaming updates are removed.

I believe I had some yesterday, but they were incorporated in 120816-1 VPS update.
Title: Re: Streaming Updates appear to have halted
Post by: SamHui on August 18, 2012, 05:06:24 AM: Hi, my avast 7 also shows "The Last Update Received" as 8/15/2012. I assume this is the streaming update. Thanks.
Title: Re: Streaming Updates appear to have halted
Post by: Asyn on August 18, 2012, 08:05:52 AM: No problems here.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 18, 2012, 08:37:48 AM: Quote from: SamHui on August 18, 2012, 05:06:24 AM
Hi, my avast 7 also shows "The Last Update Received" as 8/15/2012. I assume this is the streaming update. Thanks.

So yours too shows the 15th of August. The streaming updates normally come in on a daily , if not hourly (daytime) basis don't they? Well mine is still showing latest update received as 15 August 19:29 and yet it's now the 18th of August.
Title: Re: Streaming Updates appear to have halted
Post by: RejZoR on August 18, 2012, 08:50:53 AM: Regular VPS are daily updates, Streaming updates are basically released on hourly schedule or even more often. Since they don't have fixed interval checking, avast! labs can release them every 5 minutes if they want to or if there is a need to do something like that.
Title: Re: Streaming Updates appear to have halted
Post by: EmoHobo on August 18, 2012, 08:52:53 AM: My last update was 8/17/2012 3:26:05 PM I assume that's EST, I hope that's the most recent update and I'm not suffering of this, because I really like the idea of streaming updates.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 18, 2012, 08:58:18 AM: Thanks all. Looks like I'm heading for a repair or reinstall. Am still intrigued though to know why this has happened.
By the way, my time zone is British Summer Time (GMT +1).
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 18, 2012, 01:34:40 PM: As far as I see it the Streaming updates, Last update received: is what it says, and the time I believe would be your computers system date and time.
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 18, 2012, 02:56:17 PM: Quote from: aa.avast on August 18, 2012, 08:37:48 AM
Quote from: SamHui on August 18, 2012, 05:06:24 AM
Hi, my avast 7 also shows "The Last Update Received" as 8/15/2012. I assume this is the streaming update. Thanks.

So yours too shows the 15th of August. The streaming updates normally come in on a daily , if not hourly (daytime) basis don't they? Well mine is still showing latest update received as 15 August 19:29 and yet it's now the 18th of August.

I have your same problem. The last streaming update I received on my avast is dated to 15th of August. I can't understand what's the problem with my avast...
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 18, 2012, 03:14:20 PM: See my last screenshot image (click to expand), does your avastUI, Maintenance, Update section show you are connected (Connection Established) ?

If not check:
That you have the virus definitions Auto Update set to Auto, otherwise no streaming updates.
That you have the avastUI, Settings, Cloud Services, Streaming Updates option checked.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 18, 2012, 03:44:54 PM: Quote from: DavidR on August 18, 2012, 03:14:20 PM
See my last screenshot image (click to expand), does your avastUI, Maintenance, Update section show you are connected (Connection Established) ?

If not check:
That you have the virus definitions Auto Update set to Auto, otherwise no streaming updates.
That you have the avastUI, Settings, Cloud Services, Streaming Updates option checked.

Thanks. Yes, as per my original post, Streaming updates enabled and Connection is established.
I reinstalled Avast a few hours ago and it's showing latest update received as three dashes, in other words, updates are still not being received despite the reinstallation. :-(
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 18, 2012, 04:03:19 PM: I'm not sure why this is happening, but try this - From the avastUI, Settings, Updates, scroll down to Proxy Settings, set it to Direct connection (no proxy), see image.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 18, 2012, 04:09:42 PM: Quote from: DavidR on August 18, 2012, 04:03:19 PM
I'm not sure why this is happening, but try this - From the avastUI, Settings, Updates, scroll down to Proxy Settings, set it to Direct connection (no proxy), see image.

Ok thanks. I had it set to Auto-Detect (which has always worked prior to 15 August), so have now changed to Direct Connection. Shall monitor and update here shortly.
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 18, 2012, 04:57:47 PM: You're welcome.
Generally this works for the auto updates if there are problems with the Auto detect setting, though I don't know if it would have the same effect on the streaming updates.
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 18, 2012, 06:30:27 PM: Quote from: DavidR on August 18, 2012, 03:14:20 PM
See my last screenshot image (click to expand), does your avastUI, Maintenance, Update section show you are connected (Connection Established) ?

If not check:
That you have the virus definitions Auto Update set to Auto, otherwise no streaming updates.
That you have the avastUI, Settings, Cloud Services, Streaming Updates option checked.

yes, the connection is estabilished, but I can't receive streaming updates since 15th of august. On another computer of mine avast streaming updates worked since yesterday, but today it stopped receiving them.
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 18, 2012, 07:26:28 PM: Well there has only been one today so far and I received that at 12:08pm when I first started up my system (now 6:26pm UK time). You could check the avast defs folder, as a secondary check if there is a stream update (note the time matches my last image).
Title: Re: Streaming Updates appear to have halted
Post by: Gopher John on August 18, 2012, 07:46:43 PM: Currently, 1:44 PM EDT in the US, there have been 4 streaming updates.

Edit: The latest was at 1:06 PM EDT.
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 18, 2012, 07:47:49 PM: Quote from: DavidR on August 18, 2012, 07:26:28 PM
Well there has only been one today so far and I received that at 12:08pm when I first started up my system (now 6:26pm UK time). You could check the avast defs folder, as a secondary check if there is a stream update (note the time matches my last image).

I have looked to the avast defs folder, and there are no streaming updates received. There is only the folder regarding the last normal VPS update, the number 12081800, but no folder for the streaming updates.
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 18, 2012, 08:38:56 PM: I think there is a problem on update servers. Usually I don't pay attention to streaming updates but when I sometimes check the updates version, I see that streaming updates are usually a day ahead from regular ones.

I have Avast Free 7.0.1456. The streaming updates connection is enabled and established. The regular updates version is 120818-0; the latest streaming updates were get on Aug 16 at 10:39:34 (EET). The time zone is GMT+3. So it seems that I have the problem too.

==============================
Well, it becomes stranger and stranger. I checked Scheduled Tasks and saw that Avast Live Update is working and successfully installed the latest streaming update on Aug 18 at 18:44:41. But the info in the GUI says - Aug 16 at 10:39:34. Could it be of the same line of glitches when green pop-ups show wrong versions of regular updates?
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 18, 2012, 10:10:23 PM: Quote from: aa.avast on August 18, 2012, 04:09:42 PM
Quote from: DavidR on August 18, 2012, 04:03:19 PM
I'm not sure why this is happening, but try this - From the avastUI, Settings, Updates, scroll down to Proxy Settings, set it to Direct connection (no proxy), see image.

Ok thanks. I had it set to Auto-Detect (which has always worked prior to 15 August), so have now changed to Direct Connection. Shall monitor and update here shortly.

Change of this setting to Direct Connection doesn't seem to have made any difference so have reverted to the Auto-Detect setting. Still no sign of any streaming updates.
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 18, 2012, 11:05:47 PM: I half suspected it might not, as generally it is something which resolved update problems early in the boot, but the streaming updates also happen at other times outside of boot.

personally I would leave it on No Proxy as that is the correct status, unless you specifically use a proxy [not the web shield] to connect to the internet. This means that the regular auto updates doesn't have to check your IE settings to see if you use a proxy.

Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

You may need to reboot after the repair.
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 19, 2012, 01:18:38 AM: I completely re-installed my Avast and the regular update is 120818-1 now. The only positive result is that WebRep shows ratings again (it was grey for several weeks). As for streaming updates, just after the re-installation there wasn't any information about them. I rebooted and saw the same figures - Aug 16 at 10:39:34. So, nothing has been changed.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 19, 2012, 09:36:04 AM: Quote from: DavidR on August 18, 2012, 11:05:47 PM
[SNIP]
personally I would leave it on No Proxy as that is the correct status, unless you specifically use a proxy [not the web shield] to connect to the internet. This means that the regular auto updates doesn't have to check your IE settings to see if you use a proxy.

Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

You may need to reboot after the repair.

Many thanks. Ok, I have just switched on PC this morning (Sunday 19th) and have reset Updates to the 'No Proxy' setting and have carried out a 'repair' of avast. I await those streaming updates with hope. :-)
Title: Re: Streaming Updates appear to have halted
Post by: EmoHobo on August 19, 2012, 10:58:43 AM: My most recent streaming update is: 8/18/2012 at 2:48:29 PM EST

I hope this is the most recent one, fourteen hours seems like a long time since the last streaming.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 19, 2012, 11:15:44 AM: Quote from: EmoHobo on August 19, 2012, 10:58:43 AM
My most recent streaming update is: 8/18/2012 at 2:48:29 PM EST

I hope this is the most recent one, fourteen hours seems like a long time since the last streaming.

You are lucky. I havent received a single streaming update since I reinstalled Avast yesterday, or before that since the 15th of August ! :-(
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 19, 2012, 11:53:59 AM: GOOD NEWS! :)

A streaming Update has finally arrived on 19 August at 10:36am UK time (GMT +1).

Hoorah! But what was the cause of the stoppage I wonder?
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 19, 2012, 12:04:20 PM: For anyone still experiencing this problem, I did the following which may have helped:

Avast UI > Summary > Cloud Services > Untick 'Enable streaming updates' > Click OK > Reboot PC, re-enable streaming updates by re-entering tick > Click OK.
Good luck!
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 19, 2012, 01:47:35 PM: Remember the whole point of the streaming updates is for definition updates that are so urgent they don't wait for the next regular auto update, there is no schedule as such.

Also remember that any streaming update previously released is included in the next regular auto update (and the old streams removed).
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 19, 2012, 01:52:58 PM: The problem seems solved, I have received a streaming update just few minutes ago. I haven't done anything particular, the streaming updates have started working again by themselves :)
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 19, 2012, 02:02:13 PM: Good news, I hate mysteries too.
Title: Re: Streaming Updates appear to have halted
Post by: Gopher John on August 19, 2012, 02:43:29 PM: Are the streaming updates handled by a different server system than the VPS updates? That could explain why some people were getting streaming updates and others weren't.

If the streaming updates weren't propagating to all servers of that system, whether one received a streaming update would depend on if the server assigned to his IP range was getting propagated to. OTOH, the VPS updates were propagated properly. That would explain the discrepancies.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 20, 2012, 01:40:41 PM: I think I spoke too soon, the issue appears to have returned.

I have received no streaming updates for some 17 hours. Last one was 19 August at 19:32 BST / GMT+1.
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 20, 2012, 01:48:42 PM: Quote from: aa.avast on August 20, 2012, 01:40:41 PM
I think I spoke too soon, the issue appears to have returned.

I have received no streaming updates for some 17 hours. Last one was 19 August at 19:32 BST / GMT+1.
Try to uncheck not only the streaming updates but the file reputation service too. It helped to me.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 20, 2012, 01:53:00 PM: Thanks George. Yes I did do that also. I've done it again and rebooted modem and PC and it streaming updates do seem to be working again.
I will keep a watchful eye on it for a while.
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 20, 2012, 02:24:23 PM: Quote from: aa.avast on August 20, 2012, 01:40:41 PM
I think I spoke too soon, the issue appears to have returned.

I have received no streaming updates for some 17 hours. Last one was 19 August at 19:32 BST / GMT+1.

same for me, the problem is back....
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 21, 2012, 11:23:03 AM: Problem is back again today. No streaming updates since switch-on , some 4 hours ago. :(
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 21, 2012, 12:09:41 PM: Working here, got two shortly after booting and have two other since then, the last one being just under 10 minutes ago.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 21, 2012, 12:15:00 PM: Still same problem here. Am assuming issue is something to do with Avast's servers perhaps?

Anyone from Avast care to comment? Thanks.
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 21, 2012, 02:39:37 PM: It's still working for me. The latest streaming update was got 9 minutes ago.
Title: Re: Streaming Updates appear to have halted
Post by: Gopher John on August 21, 2012, 03:13:24 PM: Streaming has been fairly active since powering up at 6:56 AM EDT here.

Directory of C:\Program Files\AVAST Software\Avast\defs\12082100_stream

08/21/2012 08:32 AM <DIR> .
08/21/2012 08:32 AM <DIR> ..
08/21/2012 07:46 AM 6,722 pkg1208210000000000.bin
08/21/2012 07:47 AM 1,256 pkg1208210000000001.bin
08/21/2012 07:47 AM 40,969 pkg1208210000000002.bin
08/21/2012 07:47 AM 1,543 pkg1208210000000003.bin
08/21/2012 07:47 AM 212 pkg1208210000000004.bin
08/21/2012 07:47 AM 10,375 pkg1208210000000005.bin
08/21/2012 08:31 AM 1,042 pkg1208210000000006.bin
08/21/2012 08:32 AM 1,051 pkg1208210000000007.bin
8 File(s) 63,170 bytes
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 21, 2012, 03:20:57 PM: Quote from: aa.avast on August 21, 2012, 12:15:00 PM
Still same problem here. Am assuming issue is something to do with Avast's servers perhaps?

Anyone from Avast care to comment? Thanks.

Strange that you are also in the UK and I don't have problems, I'm with BT so I don't know if there might be any issue with your ISPs DNS server.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 21, 2012, 03:27:31 PM: I've been with TalkTalk since last October and this is the first time I've noticed this problem. I reinstalled Avast again today and the streaming updates appear to be working again, latest timed at 14:01 BST (GMT+1).
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 21, 2012, 03:34:34 PM: If you are able to try using OpenDNS for your DNS server (I can't using BT Infinity), see http://use.opendns.com/ (http://use.opendns.com/) for how to use.

To get started http://www.opendns.com/home-solutions/parental-controls/ (http://www.opendns.com/home-solutions/parental-controls/) select one of the two Free options (whichever is applicable) and click the Sign-up button.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 21, 2012, 03:38:52 PM: Quote from: Gopher John on August 21, 2012, 03:13:24 PM
Streaming has been fairly active since powering up at 6:56 AM EDT here.

Directory of C:\Program Files\AVAST Software\Avast\defs\12082100_stream

08/21/2012 08:32 AM <DIR> .
08/21/2012 08:32 AM <DIR> ..
08/21/2012 07:46 AM 6,722 pkg1208210000000000.bin
08/21/2012 07:47 AM 1,256 pkg1208210000000001.bin
08/21/2012 07:47 AM 40,969 pkg1208210000000002.bin
08/21/2012 07:47 AM 1,543 pkg1208210000000003.bin
08/21/2012 07:47 AM 212 pkg1208210000000004.bin
08/21/2012 07:47 AM 10,375 pkg1208210000000005.bin
08/21/2012 08:31 AM 1,042 pkg1208210000000006.bin
08/21/2012 08:32 AM 1,051 pkg1208210000000007.bin
8 File(s) 63,170 bytes

Thanks for that. :-)
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 21, 2012, 03:40:41 PM: Quote from: DavidR on August 21, 2012, 03:34:34 PM
If you are able to try using OpenDNS for your DNS server (I can't using BT Infinity), see http://use.opendns.com/ (http://use.opendns.com/) for how to use.

To get started http://www.opendns.com/home-solutions/parental-controls/ (http://www.opendns.com/home-solutions/parental-controls/) select one of the two Free options (whichever is applicable) and click the Sign-up button.

Many thanks David. Since reinstalling all seems ok, but have filed that link into my Bookmarks for future reference. Cheers.
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 21, 2012, 03:43:56 PM: You're welcome.

If I could use OpenDNS with my BT Infinity HomeHub2, I would do so again in a heart beat, I used it for years before that. Not only is it a pretty fast DNS Server it has protections against DNS Poisoning, and if you use the dashboard function you can block certain category groups.
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 22, 2012, 11:51:25 AM: Sorry, gentlemen, but I believe there is a critical bug with streaming updates that started in version 1456 and continues in version 1466.

Some times ago I noticed that my computer shuts down or reboots with the Windows "critical error" sound but without any pop-up message about the error. Today I discovered that there is no "critical error" sound if I disable streaming updates or uninstall Avast. Then I noticed that when I hear the sound, the streaming updates stop coming on next booting. I am tired of constantly repairing-rebooting-unchecking-rebooting-checking and again and again.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 22, 2012, 12:19:29 PM: Quote from: George Yves on August 22, 2012, 11:51:25 AM
Sorry, gentlemen, but I believe there is a critical bug with streaming updates that started in version 1456 and continues in version 1466.
[SNIP]
I'm beginning to feel that way too. Again, no streaming updates yet received today. :-(
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 22, 2012, 02:17:43 PM: Quote from: aa.avast on August 22, 2012, 12:19:29 PM
Quote from: George Yves on August 22, 2012, 11:51:25 AM
Sorry, gentlemen, but I believe there is a critical bug with streaming updates that started in version 1456 and continues in version 1466.
[SNIP]
I'm beginning to feel that way too. Again, no streaming updates yet received today. :-(

same situation for me, and after the update to the new program version 1466 I have problem also with the normal Virus definitions update. the last one I received is the number 120821-0. Today is the 22th of august and I haven't received any new VPS update!
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 22, 2012, 02:21:51 PM: Exactly the same for me Selen.

How do we get Avast to investigate/comment? I've been very happy with Avast for quite a few years and would hate to have to ditch it now.
Title: Re: Streaming Updates appear to have halted
Post by: selen on August 22, 2012, 02:50:52 PM: Quote from: aa.avast on August 22, 2012, 02:21:51 PM
Exactly the same for me Selen.

How do we get Avast to investigate/comment? I've been very happy with Avast for quite a few years and would hate to have to ditch it now.
parhaps the VPS problem is related to the busy servers after the new program update 1466. About the streaming updates I don't know what to think, because I was quite sure that the new program update had solved the issue...unfortunately the problem is still here :(
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 22, 2012, 02:58:40 PM: Quote from: aa.avast on August 22, 2012, 12:19:29 PM
Quote from: George Yves on August 22, 2012, 11:51:25 AM
Sorry, gentlemen, but I believe there is a critical bug with streaming updates that started in version 1456 and continues in version 1466.
[SNIP]
I'm beginning to feel that way too. Again, no streaming updates yet received today. :-(

There haven't been any updates yet today streaming or otherwise (VPS is still showing 120821-0), I don't know if that has anything to do with the new program update, but yesterday (prior to the program update release) there was a reasonable amount of streaming update activity.
Title: Re: Streaming Updates appear to have halted
Post by: hlecter on August 22, 2012, 03:04:45 PM: For your info:

The lack of new VPS-update has nothing to do with the new release of version 7.

I have Avast Pro 6 and my VPS is still showing 120821-0.

;)
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 22, 2012, 03:32:29 PM: Well I have no idea where you get that information form as you don't give any reference.

But with over 150million users a release of other updates would also put load on the update servers.
Title: Re: Streaming Updates appear to have halted
Post by: ManyQs on August 22, 2012, 03:45:41 PM: .

I will admit that the lack of udates is a bit troubling, but I have a large extra share of faith in the folks at Avast and I would bet my last euro they are hard at work to get things straight.

There is one more interesting aspect, that may be of some assistance to the engineers, or not -- as they probably already know -- but the usual popup asking that I update to 7.0.1466 hasn't shown up at all. I really don't know when _ .1466 came out, but when the usual update lady didn't announce her presence some 12 hours or so ago was when I checked. Two computers here have been off and on twice since then and still shows the red _ .1466 and, as others noted, the 120821-0 as the last virus definition.

Just in case any of that may be helpful.

Again, I sure ain't jumpin' ship for a long time. This company has been getting it right for so long that I have stored up a fair bit of patience for their engineers to get things straight. Anyway, my Net habits aren't really the kind that draws the baddies down upon me. Usually. Knock on monitor.

.
Title: Re: Streaming Updates appear to have halted
Post by: hayc59 on August 22, 2012, 03:48:11 PM: Now def update here also?
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 22, 2012, 03:49:17 PM: Quote from: DavidR on August 22, 2012, 03:32:29 PM
But with over 150million users a release of other updates would also put load on the update servers.
And what about the critical error sound (http://forum.avast.com/index.php?topic=103324.msg830538#msg830538) that I have already described?

Quote
Sorry, gentlemen, but I believe there is a critical bug with streaming updates that started in version 1456 and continues in version 1466.

Some times ago I noticed that my computer shuts down or reboots with the Windows "critical error" sound but without any pop-up message about the error. Today I discovered that there is no "critical error" sound if I disable streaming updates or uninstall Avast. Then I noticed that when I hear the sound, the streaming updates stop coming on next booting. I am tired of constantly repairing-rebooting-unchecking-rebooting-checking and again and again.

For now I disabled streaming updates because I believe in reality of the bug.
Title: Re: Streaming Updates appear to have halted
Post by: hlecter on August 22, 2012, 04:33:45 PM: Quote from: curious! on August 22, 2012, 03:04:45 PM
For your info:

The lack of new VPS-update has nothing to do with the new release of version 7.

I have Avast Pro 6 and my VPS is still showing 120821-0.

;)
Quote from: DavidR on August 22, 2012, 03:32:29 PM
Well I have no idea where you get that information form as you don't give any reference.

But with over 150million users a release of other updates would also put load on the update servers.
I was confirming that this 'lack' of VPS update was not related to a bug in the new version 1466.
Avast servers, I take it for granted, can handle this...
I checked and no new VPS updates in the Virus update history either so server load can't be an issue.
;)
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 22, 2012, 09:07:26 PM: The main virus database was updated to 120822-1. Does anybody have information about streaming updates?
Title: Re: Streaming Updates appear to have halted
Post by: iroc9555 on August 22, 2012, 10:30:45 PM: George.

Quote from: George Yves on August 22, 2012, 09:07:26 PM
The main virus database was updated to 120822-1. Does anybody have information about streaming updates?

Still a couple of hours for my Avast! to look for VPS 120821-1 automatically, but I got streamming update 12082201 at 3:40 pm local time ( +/- 9:00 PM Zulu )
Title: Re: Streaming Updates appear to have halted
Post by: Asyn on August 22, 2012, 10:47:58 PM: Quote from: George Yves on August 22, 2012, 09:07:26 PM
The main virus database was updated to 120822-1. Does anybody have information about streaming updates?

Latest here is from 22:20 CET.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 23, 2012, 11:48:22 AM: Latest here is 23 August 08:54 BST (GMT +1), so it does look as if streaming updates are working for me again following yesterdays program update.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 23, 2012, 01:09:46 PM: Quote from: aa.avast on August 23, 2012, 11:48:22 AM
Latest here is 23 August 08:54 BST (GMT +1), so it does look as if streaming updates are working for me again following yesterdays program update.

Although that was over 3 hours ago and nothing since.
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 23, 2012, 01:28:05 PM: Quote from: aa.avast on August 23, 2012, 01:09:46 PM
Quote from: aa.avast on August 23, 2012, 11:48:22 AM
Latest here is 23 August 08:54 BST (GMT +1), so it does look as if streaming updates are working for me again following yesterdays program update.

Although that was over 3 hours ago and nothing since.
I got the latest streaming updates 3 hours ago too.
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 23, 2012, 01:44:04 PM: Quote from: aa.avast on August 23, 2012, 01:09:46 PM
Quote from: aa.avast on August 23, 2012, 11:48:22 AM
Latest here is 23 August 08:54 BST (GMT +1), so it does look as if streaming updates are working for me again following yesterdays program update.

Although that was over 3 hours ago and nothing since.

I honestly can't believe this level of paranoia - Streaming updates are released as required and obviously there is no set frequency or time frame.

When the next regular VPS Auto Update occurs it removes the previous streaming updates as they are included in the regular VPS Auto Update.

If your system happens to be switched off or off-line or the connection is broken then you obviously can't receive a streaming update, unlike the regular VPS Auto Update which does an incremental update of updates you haven't received, the streaming update doesn't do that (as far as I'm aware).

Because the streaming updates are included in the regular VPS Auto Update you aren't really missing out on anything.
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 23, 2012, 02:04:15 PM: All would seem to be well again. Virus Definitions (now 120823-0) and streaming update just updated minutes ago. :-)
Title: Re: Streaming Updates appear to have halted
Post by: aa.avast on August 23, 2012, 02:14:12 PM: Quote from: DavidR on August 23, 2012, 01:44:04 PM
Quote from: aa.avast on August 23, 2012, 01:09:46 PM
Quote from: aa.avast on August 23, 2012, 11:48:22 AM
Latest here is 23 August 08:54 BST (GMT +1), so it does look as if streaming updates are working for me again following yesterdays program update.

Although that was over 3 hours ago and nothing since.

I honestly can't believe this level of paranoia -

Thanks David. Not really paranoia, more a voyage of discovery. :)
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 23, 2012, 02:37:48 PM: You're welcome.
Title: Re: Streaming Updates appear to have halted
Post by: ace11 on August 23, 2012, 07:26:36 PM: any offical note about that ?

Its just doesn't work !!!!
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 23, 2012, 09:26:22 PM: I think that we are going to need more information than "Its just doesn't work !!!!"
What is displayed in the Maintenance screen in relation to streaming updates, Connection established, Last update Received, etc. ?

Are Auto virus definitions enabled ?
Are Streaming updates enabled in the Summary, Cloud Services

It is working here
Title: Re: Streaming Updates appear to have halted
Post by: George Yves on August 23, 2012, 09:54:43 PM: DavidR
As I see you've already got packages number 8 and 9. But my latest received package is number 7 though the time difference between packages 7 and 8 is 1 minute (as it is clear from your screenshot).
Title: Re: Streaming Updates appear to have halted
Post by: DavidR on August 24, 2012, 01:05:20 AM: That is the received time, that of the system time they were saved to file so any time zone difference and my system being off-line both would contribute to differences in time. So it is somewhat hard to say exactly, other than mine according to you has more updates.

I also have pkg120823000000000a which arrived at the same time as pkg1208230000000009.

Some time ago when the streaming updates were first mentioned and started, they were only happening during day time/working hours (Prague time). I don't know if that has been extended or not, but I haven't received any others since then.