Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: eleve on August 23, 2012, 08:28:24 PM

Title: Mailshield and gmail
Post by: eleve on August 23, 2012, 08:28:24 PM

The mail proxy Avast installs has problems with gmail on  os x 10.6.8, (exerpt from the log):

Code: [Select]

23.08.2012 20:22:04 proxy[44939] SIGHUP received. Restarting.
23.08.2012 20:22:10 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:10 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:10 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:10 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:11 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:11 proxy[44939] Error connecting to server: connect(): No route to host
23.08.2012 20:22:11 GyazMail[1370] - [GSSL shutdown]: SSL_state() = 0x1220
23.08.2012 20:22:11 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:14 proxy[44939] Error connecting to server: connection timeout
23.08.2012 20:22:30 proxy[44939] Error connecting to server: connect(): No route to host
23.08.2012 20:22:30 GyazMail[1370] - [GSSL shutdown]: SSL_state() = 0x1220
23.08.2012 20:22:30 proxy[44939] Error connecting to server: Connection refused
23.08.2012 20:22:30 proxy[44939] Error connecting to server: Connection refused

This happens in all cases no matter whether eg. the gmail servers have been entered as secure servers or not.

Title: Re: Mailshield and gmail
Post by: tumic on August 27, 2012, 05:03:45 PM

This may be an IPv6 related issue. Try to switch off IPv6 support in the mailshield advanced preferences.

Title: Re: Mailshield and gmail
Post by: eleve on August 27, 2012, 08:58:27 PM

Thank you for the reply...lol...it certainly changed things a bit :)

When I turn IPv6 off  I get the following error: error 1 (http://www.udena.ch/ManilaImages/udenaInternet/AvastMailShield.gif)

So I went and did what the msg advised me to do. I turned off ssl in the mail program and left it on in Avast Mailshield (I can even sort of understand why MailShield, as a mail proxy, would want it done this way). But no luck.

Here the error msg from the mail program and the one from MailShield: error 2 (http://www.udena.ch/ManilaImages/udenaInternet/AvastMailShield2.gif)

Let me know if you want the log entries.

Title: Re: Mailshield and gmail
Post by: tumic on August 28, 2012, 12:35:18 PM

See the corresponding sticky thread "SSL/TLS connection detected!" (http://forum.avast.com/index.php?topic=101571.0 (http://forum.avast.com/index.php?topic=101571.0))