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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: yoschmitty on September 01, 2012, 08:43:45 PM

Title: My email address is no longer recognized as an account on Avast
Post by: yoschmitty on September 01, 2012, 08:43:45 PM
I have my order form sent to my email address from February of this year.  I have double, triple checked my typing.  Your system does not recognize my account anymore.  Very concerned!  Please advise.
Title: Re: My email address is no longer recognized as an account on Avast
Post by: benrow77 on October 21, 2013, 07:47:39 AM
I am having the same issue.  Was this ever resolved for you?

Got avast back on August 21st, just upgraded to Windows 8.1 and it's no longer compatible, but I can't login to see what my options are for upgrading.
Title: Re: My email address is no longer recognized as an account on Avast
Post by: bob3160 on October 22, 2013, 12:30:49 PM
I am having the same issue.  Was this ever resolved for you?

Got avast back on August 21st, just upgraded to Windows 8.1 and it's no longer compatible, but I can't login to see what my options are for upgrading.
Right click on the avast! system tray, select update > program.