Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: midnight on September 06, 2012, 10:24:17 AM

Title: Popups
Post by: midnight on September 06, 2012, 10:24:17 AM

For the past 2 or 3 days I haven't gotten any of the green update popups.  When I look at the Avast icon in my taskbar the popup is grayed out so I can't click on it.   I didn't notice this until someone else posted the same problem.  I had to manually last evening.   It's showing my computer is fully secured.  I ran a quick scan this am. and no threats were found.

Should I be concerned about this?

Thanks in advance for anyone's advice.

Title: Re: Popups
Post by: ManyQs on September 06, 2012, 10:54:19 AM

Might be good to post what program version you're running -- maybe the latest, 1466?



.

Title: Re: Popups
Post by: Pondus on September 06, 2012, 11:20:20 AM

and what happens if you reboot ?

Title: Re: Popups
Post by: midnight on September 06, 2012, 11:22:42 AM

Quote from: ManyQs on September 06, 2012, 10:54:19 AM

Might be good to post what program version you're running -- maybe the latest, 1466?

Yes, it's the latest version.



.

Quote from: Pondus on September 06, 2012, 11:20:20 AM

and what happens if you reboot ?

It reboots normally.

Title: Re: Popups
Post by: Asyn on September 06, 2012, 11:29:36 AM

Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: Popups
Post by: midnight on September 06, 2012, 11:50:25 AM

Did a repair, rebooted and immediately got the update popup message.  The popup link or whatever it's called is no longer gray.

Thanks for your help.

Title: Re: Popups
Post by: Asyn on September 06, 2012, 12:31:18 PM

Quote from: -midnight on September 06, 2012, 11:50:25 AM

Did a repair, rebooted and immediately got the update popup message.  The popup link or whatever it's called is no longer gray.

Thanks for your help.

You're welcome.