Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Thom on September 04, 2003, 05:33:21 PM

Title: Avast 4 crashes and reboots with CD-RW
Post by: Thom on September 04, 2003, 05:33:21 PM

I am running Windows XP Pro, Avast 4, and have two CD-ROM drives -- a CD and a writeable CD.

If I attempt to access one of the CD drives with a blank CD-R or a CD-R that's been recorded to my CPU shuts down.  Instantly.

This happens if I access the CD through Windows Explorer, My Computer, or through the autostart CD-R/CD-RW formatting program.

This does not happen with prepackaged CDs, like MS Word, games, utilities, etc.

If I uninstall Avast, I can access the CDs and the machine does not crash.  When I reinstall Avast, the computer once again crashes.

Suggestions?  Ideas?

Thanks.

Thom

Title: Re:Avast 4 crashes and reboots with CD-RW
Post by: Vlk on September 04, 2003, 05:37:32 PM

Thom I sent you an e-mail about 30 minutes ago - have you read it?

Vlk

Title: Re:Avast 4 crashes and reboots with CD-RW
Post by: Thom on September 04, 2003, 06:34:06 PM

I got your email, downloaded the fix, and it works perfectly.

You guys really are awesome.

Thanks.

Thom