Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: Perplexity on September 14, 2012, 07:12:39 PM

Title: Endless Space forums don't work with the webshield turned on.
Post by: Perplexity on September 14, 2012, 07:12:39 PM
I tried this with Safari and Firefox, going to the forums results in a blanco page on Safari and a warning on Firefox. There are no problems with the avast webshield turned off.

http://forums.amplitude-studios.com/forumdisplay.php?2-Endless-Space
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: DavidR on September 14, 2012, 09:07:54 PM
What is the warning on firefox ?

I have been able to visit the link that you posted with firefox 15.0.1 and the web shield enabled without problem I browsed a few of the sub-forums and topics and no issue.

If you can explain in more detail what it is you are doing and I will try to replicate it ?
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: Phoerax on September 15, 2012, 12:09:46 PM
I can confirm the problem mentioned by Perplexity.
When I go with Firefox 15.0.1 to the website I get the error that (roughly translated) the connection has been reinitialized during loading of the page.
As soon as I disable Web Shield in Avast the page load without any problem.
The problem does also occur with Google Chrome.
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: Perplexity on September 15, 2012, 02:04:10 PM
What is the warning on firefox ?

I have the same warning as Phoerax.
My Firefox is dutch so I also have to translate it.
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: DavidR on September 15, 2012, 02:12:51 PM
I'm not sure why the connection has been reinitialized error occurs (I only know I didn't have that problem on the site), the web shield should scan and alert to any infection but not block.

I can only assume that this is some sort of conflict with the web shield, do you have any other security software installed (firewall, anti-spyware, etc.) installed ?

I have several firefox add-ons NoScript, etc. which were selectively allowed on the site, I don't know if you also have any such add-ons on your browser/s.
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: Perplexity on September 15, 2012, 03:25:40 PM
I've tried with no extensions active in Safari and I still get the same result. Are you using Avast! for Mac or the PC version?
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: DavidR on September 15, 2012, 03:33:03 PM
No mine is the PC version, but my thinking is/was that essentially the web shield is going to be handling the functionality in the same way. Though there is possibly a difference in the browser side, if they are Mac versions.
Title: Re: Endless Space forums don't work with the webshield turned on.
Post by: tumic on September 17, 2012, 04:09:41 PM
The reason is, that http://forums.amplitude-studios.com/ (http://forums.amplitude-studios.com/) returns invalid HTTP responses. The issue is the same as discussed here: http://forum.avast.com/index.php?topic=103335.0 (http://forum.avast.com/index.php?topic=103335.0).

However, there will be a workaround for such broken servers in the next program update, which will "solve" the issue.