Avast WEBforum
Other => Viruses and worms => Topic started by: 1stDragon on September 27, 2012, 04:32:42 PM
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I am having a big issue with Trojan Horse Generic28.BZDH which seems to mutates .....15.BIVV and AVG Anti Virus reports them as being located in c:\users\r\AppData\Local\Temp and provides multiple files ie DWHE6DE.tmp, DWH357D.tmp. I have Norton and AVG both to delete these files but they constantly return and I have also ran MalWare Byte but it does not find anything. I am running 7 on a Toshiba Satellite A215 laptop.
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I have Norton and AVG both to delete these files but they constantly return and I have also ran MalWare Byte but it does not find anything.
never install Multiple Antivirus programs as this will make your computer slower, give you mysterious windows errors, and false postitive detections
so you need to uninstall one and then run the vendors removal tool to clear any leftover files that may conflict
you find the tool for the one you uninstall here http://singularlabs.com/uninstallers/security-software/
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if you still have problems, follow this guide and attach the logs...not copy and paste http://forum.avast.com/index.php?topic=53253.0
AdwCleaner
Malwarebytes
OTL
aswMBR