Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: GermanGirl on October 03, 2012, 08:40:24 PM

Title: windows 7 update blocked
Post by: GermanGirl on October 03, 2012, 08:40:24 PM
The automatic updates are blocked and I also can't load them manually. The code is 8024402c, which is used for a problem with the firewall or antivirus. I don't know what to do now  :'(
Please describe in detail, I'm blond  ;)
Title: Re: windows 7 update blocked
Post by: bob3160 on October 03, 2012, 08:46:08 PM
The automatic updates are blocked and I also can't load them manually. The code is 8024402c, which is used for a problem with the firewall or antivirus. I don't know what to do now  :'(
Please describe in detail, I'm blond  ;)
Welcome to the forum. :)
Lot's of German girls a blonde. That excuse doesn't work.  :D
Which firewall ??? and, are you allowing avast! internet access through the firewall ???
Title: Re: windows 7 update blocked
Post by: GermanGirl on October 03, 2012, 08:54:19 PM
Thanks for the friendly welcome :)
I don't know which firewall, this was what windows help said about the code... I think windows...
I use avast internet security and don't know anything about it  :(
where could I find out about what avast! is allowed to do?
Sorry, I'm just able to use my notebook but nothing else  :(
Title: Re: windows 7 update blocked
Post by: GermanGirl on October 03, 2012, 09:54:45 PM
found a solution for my problem - if I change my firewall to "private zone" there is no problem.  ;)
I do not understand why, but it works...
Title: Re: windows 7 update blocked
Post by: bob3160 on October 03, 2012, 10:39:18 PM
found a solution for my problem - if I change my firewall to "private zone" there is no problem.  ;)
I do not understand why, but it works...
Private Zone = Secure environment.