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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: monocolumn on October 06, 2012, 09:31:56 PM

Title: Can't install vps update
Post by: monocolumn on October 06, 2012, 09:31:56 PM: fresh msdn xp sp3 setup
avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/vpsupd.exe

result:
(http://www.abload.de/img/avasterrorx6rfd.jpg)

the error happens since the beginning of the month.
copying files from a to b cant be that hard. :)
Title: Re: Can't install vps update
Post by: Asyn on October 06, 2012, 09:39:29 PM: - Which avast!..?? (Free/Pro/IS)
- Which version..??
- Other security related software installed..??
- Which AV did you use before avast!..??
Title: Re: Can't install vps update
Post by: monocolumn on October 06, 2012, 10:03:46 PM: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe

on my fresh windows test installation no other stuff was installed.
Title: Re: Can't install vps update
Post by: Asyn on October 06, 2012, 10:04:20 PM: ?? ???
Title: Re: Can't install vps update
Post by: teccyboy on October 06, 2012, 10:22:51 PM: Same problem here: Manual update to that off-line pc has worked so far well, but not since october!
The Avast version used here is the latest possible, Free 7.0.1466. OS Windows Vista 64 bit, no other AV or FW products used.

What's wrong with the update file ???
Title: Re: Can't install vps update
Post by: monocolumn on October 06, 2012, 10:25:37 PM: http://www.youtube.com/watch?v=PiN4dB9gvdE (http://www.youtube.com/watch?v=PiN4dB9gvdE)

:)

btw. watch my ati xp driver videos and laugh. :D
Title: Re: Can't install vps update
Post by: Para-Noid on October 06, 2012, 10:59:18 PM: Quote from: monocolumn on October 06, 2012, 10:25:37 PM
http://www.youtube.com/watch?v=PiN4dB9gvdE (http://www.youtube.com/watch?v=PiN4dB9gvdE)
What does this have to do with your issue? All I saw is that you installed just the file shield. ???
I can't see any good coming from watching any youtube videos concerning security software. ???

If you have an issue please let's get it resolved.
Have you tried a "repair"? ???
Title: Re: Can't install vps update
Post by: monocolumn on October 06, 2012, 11:34:55 PM: the video was made with a fresh xp setup in a virtual machine.
i also see that the forum has many other threads regarding to this issue.

so lets hope a fix comes soon :)
Title: Re: Can't install vps update
Post by: bob3160 on October 07, 2012, 12:29:05 PM: Quote from: monocolumn on October 06, 2012, 11:34:55 PM
the video was made with a fresh xp setup in a virtual machine.
i also see that the forum has many other threads regarding to this issue.

so lets hope a fix comes soon :)
Simply do a repair as already suggest. Reboot and the problem is gone.
(Using auto update instead of downloading and installing the VPS update manually would have prevented the problem in the first place.)
Title: Re: Can't install vps update
Post by: monocolumn on October 07, 2012, 01:57:06 PM: Quote
Simply do a repair as already suggest. Reboot and the problem is gone.
no, doesnt work
Quote
(Using auto update instead of downloading and installing the VPS update manually would have prevented the problem in the first place.)
on my main machine nothing is allowed to access the internet.
on todays computers every app, exe, msi, etc phones home and what data does it send ?
all apps which needs internet run in a vm.
due to this i need to do the manual update to update avast on my main machine.

proof video:
http://www.youtube.com/watch?v=D2ZEnNCc1b8
Title: Re: Can't install vps update
Post by: teccyboy on October 07, 2012, 07:36:27 PM: Please don't give any advice that you havent tested youself.
As monocolum has proved, there's definately something wrong with those separate av update files since 2.10.2012.
The file I downloaded 1.10.1012 was installed nice to my off line pc with latest Free Avast! version.

Googling the error message revealed that similar problems has occured earlier too (years ago!) but so far I haven't found solution...
Title: Re: Can't install vps update
Post by: Asyn on October 08, 2012, 06:17:03 AM: Quote from: teccyboy on October 07, 2012, 07:36:27 PM
Googling the error message revealed that similar problems has occured earlier too (years ago!) but so far I haven't found solution...

Please answer the questions from Reply #1.
Title: Re: Can't install vps update
Post by: teccyboy on October 08, 2012, 05:59:09 PM: "Please answer the questions from Reply #1."

- Which avast!..?? (Free/Pro/IS)
Same as monocolum has shown in the first message of this thread: FREE 7.0.1466

- Which version..??
Same as monocolum has shown in the picture inside the first message of this thread: FREE 7.0.1466

- Other security related software installed..??
NONE

- Which AV did you use before avast!..??
NONE (AFTER CLEAN INSTALL)

...why it's so difficult ... Now its day #8 after problem started and no help from you received yet >:(
Title: Re: Can't install vps update
Post by: teccyboy on October 08, 2012, 07:15:15 PM: OK. Problem seems to been solved: VPS update 121008-0 can be installed to off-line computers without error messages. :)
Title: Re: Can't install vps update
Post by: Asyn on October 09, 2012, 06:19:24 AM: Quote from: teccyboy on October 08, 2012, 07:15:15 PM
OK. Problem seems to been solved: VPS update 121008-0 can be installed to off-line computers without error messages. :)

Thanks for the feedback.
Title: Re: Can't install vps update
Post by: monocolumn on October 09, 2012, 12:31:14 PM: jippie :)
(http://www.abload.de/img/fixednsoxe.jpg)
thx a lot.