Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: forumx on October 09, 2012, 07:36:24 AM

Title: Remote Commands cannot be issued
Post by: forumx on October 09, 2012, 07:36:24 AM

I have been using Avast Mobile 2.0.2880 for the past few days and found that issuing commands from the web page do not always work. After some trials and errors, I found that if I toggle the web shield component in the “Shield Control” section, it will work again.  However, after a day or two, it will somehow stop working again and the only way to get it to work again is toggling the web component settings.

There appears to be some issues with the Web Shield component and this should be looked at ASAP as we need to be 100% certain our phone can receive remote commands at all times. Otherwise the whole anti-theft feature is pretty much useless.

Title: Re: Remote Commands cannot be issued
Post by: Filip Havlicek on October 09, 2012, 10:16:26 AM

Hi,

I can 100% assure you that the Web Shield doesn't have absolutely anything to do with the remote commands.

Filip