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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: VFN on October 10, 2012, 04:53:27 PM

Title: Slow Quick Scan
Post by: VFN on October 10, 2012, 04:53:27 PM
Quick Scan seems slow. Nothing else was open during scan.

28 minutes

53863/36836 file/folders

78.5 GB

It seems to stay on 9% for a long time and I'd say close to 20 minutes of the scan was devoted to only the first 20%.

I've got several gigs of Rar files if that's an issue.

Speed Up scanning is ticked, Store Data is not in Settings.

Vista 64x

Thanks
Title: Re: Slow Quick Scan
Post by: Pondus on October 10, 2012, 06:50:37 PM
have you changed any of the default scan settings?


like this
Quote
I've got several gigs of Rar files if that's an issue.
see screenshot #8
http://www.softpedia.com/progScreenshots/Avast-Home-Edition-Screenshot-6474.html
Title: Re: Slow Quick Scan
Post by: VFN on October 10, 2012, 07:06:54 PM
No default settings have been changed.

Scanned again and it took 22 minutes. About 2 minutes unitl 7% scanned, About 4 minutes at 9% but at points during 9% my cursor became somewhat unresponsive. Only at 8 minutes in did my scanning go to 60 mb per second and averaged about that much til the end. Closing the Avast! window after the scan was lagged and starting my browser was very lagged too.
Title: Re: Slow Quick Scan
Post by: DavidR on October 10, 2012, 07:41:24 PM
Then the RAR's (archives) shouldn't be scanned.

When you talk of the:
Quote from: VFN
Speed Up scanning is ticked, Store Data is not in Settings.

The Store data about scanned files in the persistent cache option is there, see image (click to expand).

This option is in the Quick Scan, Settings, Performance, was that where you were looking.

I have the Quick Scan priority set to High (I believe the default is Normal), to help speed also.
Title: Re: Slow Quick Scan
Post by: VFN on October 10, 2012, 07:57:10 PM
I have "Speed up scanning by using persistent cache" checked but not "Store data about scanned files in the persistent cache" like you do in the your attached image. So I should have both checked? I changed "Scan priority" to high now. I'll scan again now and see if it's faster.
Title: Re: Slow Quick Scan
Post by: CraigB on October 10, 2012, 08:02:19 PM
Yep check both boxes, can do the same in the full scan settings too if you like.
Title: Re: Slow Quick Scan
Post by: VFN on October 10, 2012, 08:29:30 PM
With the priority set to high a new scan took 26 minutes, longer than the one before. Will check the Store data box and try again.
Title: Re: Slow Quick Scan
Post by: VFN on October 10, 2012, 09:10:28 PM
With  both boxes checked, 28 minutes. However, at some point around the 52% mark, my mouse stopped responding, Avast window stopped responding, for at least 2 minutes, then, boom, all of the sudden the scan window say's it finished. Also, during the 9% mark my mouse becomes almost completely unresponsive, the Avast window, while the timer moves, the tab buttons are not responsive and icons and such on my computer become unresponsive. So something is not right.
Title: Re: Slow Quick Scan
Post by: DavidR on October 10, 2012, 09:14:03 PM
I have "Speed up scanning by using persistent cache" checked but not "Store data about scanned files in the persistent cache" like you do in the your attached image. So I should have both checked? I changed "Scan priority" to high now. I'll scan again now and see if it's faster.

It certainly won't be faster first time as it will be storing that information in the persistent cache, so it may actually take a little longer (perhaps not based on the High priority). After a few scans you should start to see the benefit of those changes.
Title: Re: Slow Quick Scan
Post by: VFN on October 10, 2012, 09:29:59 PM
Okay. Will try another scan at see.
Title: Re: Slow Quick Scan
Post by: VFN on October 10, 2012, 10:05:39 PM
28 minutes again.

13 minutes on 9% during which my mouse, taskbar, Avast window is unresponsive at times.

Maybe it's my system, maybe Avast, but somethings not working properly.
Title: Re: Slow Quick Scan
Post by: DavidR on October 10, 2012, 11:19:36 PM
What is your system spec, Operating System, CPU, RAM ?

Do you have any other security based software installed (firewall, anti-spyware, etc.) ?
Title: Re: Slow Quick Scan
Post by: Nesivos on October 10, 2012, 11:20:55 PM
1. What is you computer's processor?  Please be as precise as possible

2. What % of the CPU does avast  use during the san?

3.  What % of the total CPU is used during the scan?

4.  Are you running any real-time anti-spy software like SAS

5.  How much RAM does your computer have?

6.  When was the last time your C: drive was defragged?

Title: Re: Slow Quick Scan
Post by: Nesivos on October 10, 2012, 11:22:12 PM
What is your system spec, Operating System, CPU, RAM ?

Do you have any other security based software installed (firewall, anti-spyware, etc.) ?

Dang you beat me too it. :)  I knew I should have checked when the message said a another post had been made etc

Title: Re: Slow Quick Scan
Post by: VFN on October 11, 2012, 12:15:22 AM
Vista Home Premium 64x
CPU Sempron LE-1300
Memory 2GB DDR SDRAM 800MHZ-2X1GB DIM M
Microsoft Firewall
Malwarebytes Free (scan ability only)
Last Defrag: today

CPU usage during scan fluctuates between 5 and 30 percent with infrequent quick spikes to 40-60, one to 80.

Memory usage is rather flat for most of scan at about 450-500MB. However, during 10 minutes or so at 9% scanned I saw at least a 30 second sustained spike of 1.73GB (during which the computer seemed to freeze/become unresponsive) and a few 5-10 second spikes of 1.3GB.


Title: Re: Slow Quick Scan
Post by: DavidR on October 11, 2012, 12:49:27 AM
Given your system resources, I would say that this is a major contributory factor to the slow speed of the scan.

Vista is a bit of a resource hog and the 64bit version even more so. As a rule of thumb I use 2MB of RAM as a minimum for win7 32bit and that by all accounts is less of a resource hog than vista. So for the 64bit version of the OS I would recommend 4GB of RAM. With this I feel that you would see an overall improvement in system performance.

Your CPU is pretty old single core version, it is a bit of a restriction as the CPU Sempron LE-1300 isn't very fast.
http://www.cpubenchmark.net/cpu.php?cpu=AMD+Sempron+LE-1300 (http://www.cpubenchmark.net/cpu.php?cpu=AMD+Sempron+LE-1300)

So I believe you are hitting the limits of your system resources, upgrading RAM is a relatively easy and inexpensive option. Upgrading the CPU to a later faster one isn't so easy A) you have to find one that fits and is compatible with your motherboard and B) then fit it, this isn't so easy.
Title: Re: Slow Quick Scan
Post by: VFN on October 11, 2012, 12:59:52 AM
I suppose it could be my hardware.

Thanks for your help.
Title: Re: Slow Quick Scan
Post by: DavidR on October 11, 2012, 01:05:21 AM
You're welcome.

I don't know how frequently you actually run an on-demand scan ?
- With a resident on-access antivirus like avast, the need for frequent on-demand scans is much depreciated. For the most part the on-demand scan is going to be scanning files that would be otherwise be dormant or inert. If they were active files then the on-access file system shield would be scanning them before being created, modified, opened or executed.

I have avast set to do a scheduled weekly Quick scan, set at a time and day that I know the computer will be on. If for some reason my system wasn't on, no big deal I will catch up on the next scheduled scan.
Title: Re: Slow Quick Scan
Post by: VFN on October 11, 2012, 02:11:45 AM
Yeah, I don't scan much so its not a big deal. A 20 minute scan is also no problem. I just wondered whether it was functioning correctly.

Thanks again.
Title: Re: Slow Quick Scan
Post by: DavidR on October 11, 2012, 02:20:54 AM
No problem, glad I could help.
Title: Re: Slow Quick Scan
Post by: MikeBCda on October 12, 2012, 09:59:37 PM
Starting slightly O/T, I'm curious -- do all types of on-demand scans (I'm thinking specifically of full and quick scans) use the same permanent-cache files?  I'm pretty sure they do, but if each has its own then possibly that could be part of the problem.

I generally run a full scan weekly, which for around 12 GB (including the default types of archives) runs about 30 minutes.  I keep the one most recent log to compare time with the current scan, and I've been surprised to see as much as 5 minutes difference even with no changes to speak of.

I did try a quick scan once, using the same settings, and didn't find it that much faster, maybe 15 minutes ... I can remember when a full scan took less than that, but of course avast has evolved to become more thorough in its scans.

Obviously my system's pretty antique too ... it was only a few months ago that I finally upped my RAM to a full gig.  Out of curiosity, would a newer and better system (which I'm getting close to due for) increase the difference between full and quick scans?
Title: Re: Slow Quick Scan
Post by: DavidR on October 12, 2012, 11:55:31 PM
As far as I'm aware it is a single copy of either cache Persistent or Transient and these would be used for all scans, not just on-demand. It wouldn't make sense to have multiple different copies for different scans.