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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: selen on November 01, 2012, 04:11:47 PM

Title: webrep is blocking firefox
Post by: selen on November 01, 2012, 04:11:47 PM
I have firefox 16 and I have updated avast to the new program version 7.0.1474. Since that moment I have noticed that avast webrep slows down and blocks firefox. If I'm visiting a website firefox stops working. I have disabled webred and my browser started working again. How can I solve the problem? Is anyone having the same issue?
Title: Re: webrep is blocking firefox
Post by: Harikrishnan on November 01, 2012, 04:54:59 PM
With webrep enabled scrolling in firefox becomes unresponsive especially in facebook... Disabling webrep solves the problem...
Title: Re: webrep is blocking firefox
Post by: mbd35 on November 01, 2012, 09:30:22 PM
I hope they send out a fix for these issues soon.

At first I thought it was google's Halloween theme that was slowing it down. Turned out it was webrep.
Title: Re: webrep is blocking firefox
Post by: dc10boy on November 02, 2012, 12:01:24 AM
I noticed that on Facebook,instead of one webrep icon showing in the firefox toolbar, there are webrep icons showing all over the page, one for every link!I counted over 30 webrep icons on one page alone.I've never seen that before this update.
Title: Re: webrep is blocking firefox
Post by: Para-Noid on November 02, 2012, 01:57:18 AM
1) WebRep works fine here in both Firefox and Chrome.
2) Try a repair...Control Panel>Uninstall a program>double click on "avast">scroll down to and click "repair">reboot.  :)
Title: Re: webrep is blocking firefox
Post by: mbd35 on November 02, 2012, 02:14:27 AM
1) WebRep works fine here in both Firefox and Chrome.
2) Try a repair...Control Panel>Uninstall a program>double click on "avast">scroll down to and click "repair">reboot.  :)

I've completely uninstalled Avast and then reinstalled, and WebRep still slows down and freezes google search with Firefox.

I'm curious about what is going on. Why is WebRep apparently working fine on most peoples' systems and screwing up Firefox on other systems?

I'm still using Vista. Is it an issue involving Avast and Vista?



Title: Re: webrep is blocking firefox
Post by: mbd35 on November 02, 2012, 02:23:28 AM
WebRep also slowing down Bing search. I just checked.

Does anyone have any idea what is causing this? And why only some users are affected?
Title: Re: webrep is blocking firefox
Post by: marc-d-l on November 02, 2012, 02:38:46 AM
I am using vista and everything is working fine.??? for now
Title: Re: webrep is blocking firefox
Post by: boombastik on November 02, 2012, 02:51:57 AM
WebRep also slowing down Bing search. I just checked.

Does anyone have any idea what is causing this? And why only some users are affected?

Because every letter we type in google ,avast network shiled, webshield and web rep scan all the results again and again and we have slow downs.The same with facebook witch every link is scanned by webrep.
Title: Re: webrep is blocking firefox
Post by: mbd35 on November 02, 2012, 02:57:49 AM
WebRep also slowing down Bing search. I just checked.

Does anyone have any idea what is causing this? And why only some users are affected?

Because every letter we type in google ,avast network shiled, webshield and web rep scan all the results again and again and we have slow downs.The same with facebook witch every link is scanned by webrep.

But none of the other shields seem to be causing slowdown. Only webrep since the latest update. I've never had this issue before the latest update.
Title: Re: webrep is blocking firefox
Post by: mbd35 on November 02, 2012, 03:41:43 AM
With WebRep installed, I get a big spike in CPU usage when typing or backspacing in google that corresponds with the slowdown. Task Manager shows that the Firefox process shoots up to around 50% CPU usage, probably maximizing one core of my older Dual Core processor.  Maybe the latest version is much more CPU intensive for whatever reason and the slowdown isn't noticeable on newer machines.
Title: Re: webrep is blocking firefox
Post by: Nesivos on November 02, 2012, 05:53:59 AM
I spent the day upgrading my surfing desktop CPU from a Sempron 140 to a Athlon II 2x 250.   Browsing was sluggish with the Sempron even before .1474.    Since the upgrade no problems up to this point.  I wouldn't say the Athlon flies but no sluggishness noticed yet using Firefox 17.0 b3 along with .1474.   Computer has 8GB RAM and a graphics card.   Updated the Windows Experience ratings and it came out near the top in the browsing categores.  W7-SP1 x64

Bottom line I think the sluggishness problem has to do with a combination of software and hardware.
Title: Re: webrep is blocking firefox
Post by: selen on November 02, 2012, 12:42:56 PM
1) WebRep works fine here in both Firefox and Chrome.
2) Try a repair...Control Panel>Uninstall a program>double click on "avast">scroll down to and click "repair">reboot.  :)

If repair or reinstall avast doesn't solve the problem what can we do? Is the only thing we can do to wait the avast team to solve the issue with firefox?
Title: Re: webrep is blocking firefox
Post by: selen on November 03, 2012, 07:32:42 PM
Has anyone solved this issue? Can anybody from the avast team explain what we have to with this problem?
Title: Re: webrep is blocking firefox
Post by: giogio on November 03, 2012, 07:38:46 PM
Hi,
probably I can confirm the bug or a memory leak in avast web-rep combinated with firefox 16.0.2.
Can anyone test this situation (for example..)
1. open search of google images
2. search for avast (for example) and set to search images larger than 2mpx (or 4mpx).
3. the system begin to be unstable (more unstable if I scroll the page), and firefox process go over 900Mb in process manager.
4. if we uninstall avast webrep and repeat point 1 to 2 there's no evidence of what I explain in point 3.
I've tested it on three different computers.
Title: Re: webrep is blocking firefox
Post by: Charyb-0 on November 03, 2012, 07:50:12 PM
I have an identical problem.

http://forum.avast.com/index.php?topic=108457.0
Title: Re: webrep is blocking firefox
Post by: Simion on November 03, 2012, 08:09:20 PM
I have a same problem with Google and Yahoo search pages, particularly with images. The pages takes 5-10 seconds to load, and firefox.exe consumes 50%-60% CPU making Firefox temporarily locked up. Disabling WebRep in Firefox solves the problem as does reverting to Avast 7.0.1472. IE seems OK.


XP SP3 3.0 Ghz 4.0 GB RAM (3.5 usable) 256 MB VRAM 30 Mbps cable connection Avast 7.0.1474 Outpost free 6.5.1 Firefox 16.0.2
Title: Re: webrep is blocking firefox
Post by: Nesivos on November 03, 2012, 08:20:20 PM
No problem here with Athlon ii 2x 250 and 8GB RAM.

W7-SP1, Firefox 17.0 b3 is showing about 700,000 virtual memory usage  but I have had anywhere from 10 - 15 tabs open so I would expect the virtual memory to be higher.   Surfing and searching in Bing is smooth

Bing is better :)

A Dual core processore 4GB RAM and a graphics card with at least .5GB RAM are the absoulute least amount of CPU cores and RAM one should use with W7 SP1 for decent surfing performance

Title: Re: webrep is blocking firefox
Post by: selen on November 03, 2012, 08:33:23 PM
Hi,
probably I can confirm the bug or a memory leak in avast web-rep combinated with firefox 16.0.2.
Can anyone test this situation (for example..)
1. open search of google images
2. search for avast (for example) and set to search images larger than 2mpx (or 4mpx).
3. the system begin to be unstable (more unstable if I scroll the page), and firefox process go over 900Mb in process manager.
4. if we uninstall avast webrep and repeat point 1 to 2 there's no evidence of what I explain in point 3.
I've tested it on three different computers.

Ok thanks, I have tested and I confirm
Title: Re: webrep is blocking firefox
Post by: Charyb-0 on November 03, 2012, 08:34:55 PM
lukas.hasik answered this here. -> http://forum.avast.com/index.php?topic=108457.0
Title: Re: webrep is blocking firefox
Post by: Asyn on November 03, 2012, 08:35:14 PM
-> http://forum.avast.com/index.php?msg=858502
Title: Re: webrep is blocking firefox
Post by: giogio on November 03, 2012, 08:40:33 PM
lukas.hasik answered this here. -> http://forum.avast.com/index.php?topic=108457.0

Thanks!
Title: Re: webrep is blocking firefox
Post by: sartorius on November 04, 2012, 02:03:49 AM
Has anyone solved this issue? Can anybody from the avast team explain what we have to with this problem?

You may uninstall Avast Webrep until they get it fixed.  This is what I did and Firefox is now working fine on my system (Win7 64x).  ;)

To uninstall Webrep:  http://www.technogadge.com/remove-avast-webrep/ (http://www.technogadge.com/remove-avast-webrep/)

Title: Re: webrep is blocking firefox
Post by: ljcool_08 on November 04, 2012, 09:23:00 PM
I have the same problem with WebRep. It slows down Firefox every time I do a search on Google. Google's Autocomplete takes a while to load and causes Firefox to hang for a bit. I checked and it made Firefox consume 50% CPU load. It only seems to happen on Google for me. The rest seem fine. I'm glad to find out I'm not the only one having issues with this.
Title: Re: webrep is blocking firefox
Post by: Edward Newgate on November 05, 2012, 09:13:24 AM
i have the same problem!i uninstalled firefox,put it to default settings,remove add ons,then i notice it's webrep causing the problem..google chrome doesn't have the problem..only firefox in my situation and it keeps crashing facebook!
Title: Re: webrep is blocking firefox
Post by: Asyn on November 05, 2012, 09:20:38 AM
-> http://forum.avast.com/index.php?msg=858502
Title: Re: webrep is blocking firefox
Post by: Turboman on November 06, 2012, 07:57:16 PM
I've disabled webrep and no problems. Facebook was like trawling through treacle with it on.
 8)