Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MarkPH08 on November 03, 2012, 08:24:02 AM

Title: Real Time Shield Problem
Post by: MarkPH08 on November 03, 2012, 08:24:02 AM

I have problem with my Avast Free Antivirus 7.0.1474. The real time shield/web shield is off, i tried to on and fix but nothings happen. i also reboot and try to quick scan with malwarebytes pro but no luck same result.

http://i.imgur.com/XZrjP.png

http://i.imgur.com/7Fgyt.png

http://i.imgur.com/d6Gul.png

I also checked my Task Manager and this is the result. http://i.imgur.com/RL2Ah.png

Anyone can help me? I think my computer is infected resulting that my task manager is broken and avast web shield is not working?! Thanks

Title: Re: Real Time Shield Problem
Post by: franckved on November 03, 2012, 10:30:58 AM

hi, i have the same problem !
i try to turn on and fix -> nothing happen
i reboot and scan -> nothing happen

Title: Re: Real Time Shield Problem
Post by: Asyn on November 03, 2012, 10:45:07 AM

-> http://forum.avast.com/index.php?msg=858024

Title: Re: Real Time Shield Problem
Post by: Biskwietje on November 03, 2012, 11:12:13 AM

Go to settings at the top op the Avast window. Choose Troubleshooting menu at bottom of list and reset to the factory settings. This solved the problem for me.