Avast WEBforum

Other => Viruses and worms => Topic started by: aggavij on November 04, 2012, 09:40:27 PM

Title: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 04, 2012, 09:40:27 PM
Hi,

I am using windows Vista 64 bit and when i am accessing any URL from Chrome be it google or facebook i get alert message that trojan horse is blocked.

I scanned my c drive where installable for Chrome, but it found no viruses or Trojan issue.

How do i get rid of this.

Error is ::

Trojan Horse Blocked

Object: http://plugin2012.info/ultra2.js
Infection: JS:FBJack-D[Trj]
Process: c:\.....\chrome.exe


Thanks
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: Pondus on November 04, 2012, 09:43:44 PM
follow the guide and attach the logs....not copy and paste   http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR

Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 05, 2012, 05:19:46 PM
ADW Cleaner Logs
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 05, 2012, 05:23:02 PM
mbam-logs
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 05, 2012, 05:24:37 PM
OTL Logs
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 05, 2012, 05:26:31 PM
asw logs
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 05, 2012, 05:27:09 PM
I am still getting the same popup  :(
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: Pondus on November 05, 2012, 05:30:49 PM
I am still getting the same popup  :(
wait for the removal expert to check your logs.....be paitient.  ;)
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: essexboy on November 05, 2012, 07:46:35 PM
It is Chrome only ? FF and IE are not affected ?

Run Chrome in the incognito mode, let me know if the alerts cease http://support.google.com/chrome/bin/answer.py?hl=en&answer=95464
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 05, 2012, 09:32:48 PM
in incognito mode... it doesnt give the alert error...

ff and IE are nto effected. Issue is only with chrome.
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: essexboy on November 05, 2012, 09:56:52 PM
OK boring time now

Restart Chrome, disable all extensions.  Re-enable them one at a time, checking for alerts in between.
As soon as they start again disable the last one you re-enabled and let me know which one it was
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 06, 2012, 03:42:15 PM
this seems to work.

when i disabled extension for "Extension YouTube 1.3.0" i get no alert message
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: essexboy on November 06, 2012, 03:58:43 PM
OK could you delete that extension please, and I will now add it to my list  ;D

How is the computer behaving otherwise ?
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: aggavij on November 06, 2012, 05:03:45 PM
done :)

Computer performance is not degraded at all. I see no unexpected behavior.
Title: Re: Whenever i access any website i get alert message that torjan is blocked
Post by: essexboy on November 06, 2012, 05:07:14 PM
Thanks for that I am now trying disabling that addon on another system  :D

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTLRun OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif)   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).

Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport  (http://www.trusteer.com/Products/Trusteer-Rapport-for-Online-Banking)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)Keep safe  :wave: