Avast WEBforum
Other => Viruses and worms => Topic started by: cr4zydi4mond on November 05, 2012, 12:56:22 PM
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Hi
Avast Network Shield has started giving me the occasional url:mal warning whilst using Chrome. but Quick and Full scans report no problems.
I have attached the suggested logs and would be very grateful for any help ...
Many thanks
Jon
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Could you confirm that it is only in Chrome ? If so then run Chrome in the incognito mode and let me know if they cease
Incognito mode http://support.google.com/chrome/bin/answer.py?hl=en&answer=95464
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Hi and thanks for replying.
This has been happening in Firefox as well.
It doesn't *seem* to happen in incognito mode in Chrome or private browsing mode in Firefox but results are somewhat inconsistent in normal mode.
Here is an obfuscated url which sometimes throws up the url:mal warning and sometimes doesn't !
http://xxx.cursed4eva.com/root_galaxy_s3/
Thanks again
Jon
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It looks as though that web site is infected do you visit that site normally ?
It is one of the sub pages by the look of it
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No, it's not a site I normally visit, it just came up in a search. Are you saying then that my computer is not actually infected but the site is ?
Thanks again
Jon
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That is my reading from the logs ;D
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Thanks very much for your help :-)
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I am also experiencing this issue, but it occurs when I am connected. No browser launched. Ran scans using avast, malwarebytes and spybot, all were clean.
Help!!!!! :-\
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@ Sasnak
Go to this topic http://forum.avast.com/index.php?topic=53253.0 (http://forum.avast.com/index.php?topic=53253.0) for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and start your own new topic and attach the logs there, not in the LOGS topic.
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I am also experiencing this issue, but it occurs when I am connected. No browser launched. Ran scans using avast, malwarebytes and spybot, all were clean.
Help!!!!! :-\
Hello, my problem looks like the same, any help, please. Ran scans with malware.
I done from logs to assists:
Ads
Otl
aswMBe do not run in my computer
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If this does not run do you have access to a USB drive of at least 4Gb
Download the latest version of TDSSKiller from here (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your Desktop.
- Doubleclick on TDSSKiller.exe to run the application
(https://dl.dropbox.com/u/73555776/tdss%20start.JPG)
- Then click on Change parameters.
(https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG)
- Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
- Click the Start Scan button.
- If a suspicious object is detected, the default action will be Skip, click on Continue.
(https://dl.dropbox.com/u/73555776/tdss%20threat.JPG)
- If malicious objects are found, they will show in the Scan results and offer three (3) options.
- Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
- Get the report by selecting Reports
(https://dl.dropbox.com/u/73555776/tdss%20report.JPG)
- Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.
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Hi,
TDSSkiller does not run :(
P.s. I have usb drive
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Download the following three programmes to your desktop :
1. WiNTBootIc (https://dl.dropbox.com/u/73555776/WiNToBootic.exe)
2. Windows RC (http://www.forum.probz.net/index.php?/files/file/18-windows-7-recovery-environment-iso/)
3. ListParts (http://www.bleepingcomputer.com/download/listparts/dl/77/)
Extract wintoboot to your desktop
Insert a USB drive of at least 1GB
Run Wintoboot
(http://dl.dropbox.com/u/73555776/wintoboot.JPG)
Drag and drop the Windows 7 ISO to the programme in the space indicated
Tick the Format box and accept the warnings
Press Do It
You will see it progressing
(http://dl.dropbox.com/u/73555776/usb%20progress.JPG)
It will let you know when it is done
Then copy Listparts to the same USB
(http://dl.dropbox.com/u/73555776/frstwintoboot.JPG)
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here (http://pcsupport.about.com/od/fixtheproblem/ss/bootorderchange.htm)
When you reboot you will see this although yours will say windows 7.
Click repair my computer
(http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg)
Select your operating system
(http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg)
Select Command prompt
(http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg)
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\Listparts.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
(https://dl.dropbox.com/u/73555776/listparts.GIF)
Press Scan button.
It will make a log (results.txt) on the flash drive. Please copy and paste it to your reply.
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I done, but still this terrible "mal' pop up appears.
A log:
ListParts by Farbar Version: 30-10-2012
Ran by SYSTEM (administrator) on 22-11-2012 at 18:59:11
Windows 7 (X86)
Running From: H:\
Language: 0409
************************************************************
========================= Memory info ======================
Percentage of memory in use: 15%
Total physical RAM: 2013.24 MB
Available physical RAM: 1703.23 MB
Total Pagefile: 2013.24 MB
Available Pagefile: 1704.16 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.54 MB
======================= Partitions =========================
1 Drive c: (SYSTEM_DRV) (Fixed) (Total:1.17 GB) (Free:0.52 GB) NTFS ==>[System with boot components (obtained from reading drive)]
2 Drive d: (Windows7_OS) (Fixed) (Total:287.15 GB) (Free:207.23 GB) NTFS ==>[System with boot components (obtained from reading drive)]
3 Drive e: (Lenovo_Recovery) (Fixed) (Total:9.75 GB) (Free:3.76 GB) NTFS
5 Drive g: (CDROM) (CDROM) (Total:0.02 GB) (Free:0 GB) UDF
6 Drive h: () (Removable) (Total:7.45 GB) (Free:7.24 GB) NTFS
7 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 298 GB 0 B
Disk 1 Online 7633 MB 0 B
Partitions of Disk 0:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1200 MB 1024 KB
Partition 2 Primary 287 GB 1201 MB
Partition 3 Primary 9 GB 288 GB
Partition 4 Primary 10 MB 298 GB
======================================================================================================
Disk: 0
Partition 1
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C SYSTEM_DRV NTFS Partition 1200 MB Healthy
======================================================================================================
Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 D Windows7_OS NTFS Partition 287 GB Healthy
======================================================================================================
Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 E Lenovo_Reco NTFS Partition 9 GB Healthy
======================================================================================================
Disk: 0
Partition 4
Type : 17 (Suspicious Type)
Hidden: Yes
Active: Yes
There is no volume associated with this partition.
======================================================================================================
Partitions of Disk 1:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 7633 MB 16 KB
======================================================================================================
Disk: 1
Partition 1
Type : 07
Hidden: No
Active: Yes
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 5 H NTFS Removable 7633 MB Healthy
======================================================================================================
****** End Of Log ******
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Yes it will until we delete the bad partition and reset the boot order
Download the attached fix.txt to the same USB as listparts
Restart the computer to the recovery console as previously
From the command prompt start Listparts and press Fix
Once it has completed then reboot the computer normally
If it should fail to boot then select Repair my computer and select startup repair
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hello again,
I would like to say a very big THANK YOU! My computer is working now without any "terrible pop up" already 5 hours, thanks:):)
Amber
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Grand .. We will now need to run TDSSKiller one more time to ensure that it has left nothing behind
Once done could you attach the log
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Hi,
TDSkiller is working now:) Logo here:)
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Subject to no further problems :)
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean :thumbsup:
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif) Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:- Go to this site (http://java.com/en/) and click Do I have Java
- It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).
Update and run weekly to keep your system clean
Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport (http://www.trusteer.com/Products/Trusteer-Rapport-for-Online-Banking)
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit - Microsoft Windows Update (http://windowsupdate.microsoft.com)
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)Keep safe :wave: