Avast WEBforum

Other => Viruses and worms => Topic started by: howlingmadpanda on November 05, 2012, 10:56:47 PM

Title: Snap.do virus HELP!
Post by: howlingmadpanda on November 05, 2012, 10:56:47 PM
On my laptop computer ( I am using my desktop) I was happily gaming and browsing the web as usual when suddenly KABAM Snap.do comes up as search browser, Intrigued I searched it up on the browser there it said: DO NOT USE THE BROWSER! So I quickly shut down my laptop
I heard it is VERY malicious And I was wondering what to do; Should I attempt to manually uninstall, have avast update and then scan to kill it, or should I pay a local business? Help would be much appreciated This is the first time avast has let me down normally I am a safe surfer I only download things that many have downloaded I always have avast enabled, I believe this was an attachment to a secure download. I do not know PLEASE HELP!
Title: Re: Snap.do virus HELP!
Post by: Pondus on November 05, 2012, 11:01:49 PM
see if this works...

first run AdwCleaner...... then a quick scan with malwarebytes

http://forum.avast.com/index.php?topic=53253.0


post logs here
Title: Re: Snap.do virus HELP!
Post by: howlingmadpanda on November 05, 2012, 11:06:48 PM
I do not know what either of those are I do not want to download anything on laptop then I would have to use search browser which is the infection
Title: Re: Snap.do virus HELP!
Post by: howlingmadpanda on November 05, 2012, 11:12:23 PM
I would like advice from an expert.
Title: Re: Snap.do virus HELP!
Post by: Pondus on November 05, 2012, 11:12:41 PM
you dont have to know what they are......just follow the removal experts guide
Title: Re: Snap.do virus HELP!
Post by: essexboy on November 05, 2012, 11:47:49 PM
All the recommended downloads are safe, otherwise I would not recommend them.  Without the data I can do nothing