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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: McoreD on February 05, 2005, 03:16:42 AM

Title: Password Protected RAR file issue
Post by: McoreD on February 05, 2005, 03:16:42 AM

Hi,

FYI: When I was attempting to attached a password protected RAR file to my new Email in Outlook, avast! said it cannot scan the file. I deleted the attachement and re-attached. This time avast! was not responding and Outlook is now not responding too. :)

Cheers,
McoreD

Title: Re: Password Protected RAR file issue
Post by: RejZoR on February 05, 2005, 12:08:44 PM

Password protected archives CANNOT be scanned since they are well password protected. If avast! could decrypt it so users could. Where is point in that? So no avast! can't scan such archives.

Title: Re: Password Protected RAR file issue
Post by: Vlk on February 05, 2005, 12:21:24 PM

So Outlook hangs when reattaching the file?

Title: Re: Password Protected RAR file issue
Post by: igor on February 05, 2005, 12:22:05 PM

Is it Outlook or Outlook Express? (I guess it's full Outlook, if you got warning right when you attached the file, right? What version is it?)
So, you say that the second time you attached the file you didn't get any warning, but rather your Outlook got frozen?

Title: Re: Password Protected RAR file issue
Post by: McoreD on February 06, 2005, 04:09:04 PM

Quote from: Vlk on February 05, 2005, 12:21:24 PM

So Outlook hangs when reattaching the file?

Hi, yes Office Outlook hung when attaching a password protected file.

@RejZoR, I know very well that avast! wouldn't scan the password protected file. I didn't need to either. My point was Outlook did not respond when attaching a password protected file. @igor, yes Outlook froze and avast! did not respond too.

Cheers,
McoreD

Title: Re: Password Protected RAR file issue
Post by: igor on February 06, 2005, 09:33:35 PM

What version of Outlook / Office do you have?
What operating system do you use?

Title: Re: Password Protected RAR file issue
Post by: McoreD on February 06, 2005, 11:39:45 PM

Hi igor, this is Microsoft Office Outlook 2003, using Windows XP Professional incl. SP2. :)

Title: Re: Password Protected RAR file issue
Post by: Vlk on February 07, 2005, 03:42:47 PM

I tried to simulate the problem but it worked OK here (that is, reattaching caused the error message to be shown again, but no hang).

Just an idea - wasn't the error message hidden below the main Outlook screen? Because the message has to be dismissed before Outlook will do anything else (it's "modal").

Title: Re: Password Protected RAR file issue
Post by: McoreD on February 07, 2005, 03:56:30 PM

Hi Vlk, good guess there. I also suspect that must have been the problem. A hidden error message window saying "avast! cannot scan password protected files". I am pretty sure that day it didn't get caught for Alt+Tab. Much appreciated your time for solving this issue with me. :)

Anyways, I have to point out ALWIL that user interaction is too much with avast!.
If avast! cannot scan password protected files it doesn't have to show a MessageBox everytime saying that it cannot scan password protected files.
Another example is this: http://forum.avast.com/index.php?topic=10884.0.

Cheers,
McoreD

Title: Re: Password Protected RAR file issue
Post by: Eddy on February 07, 2005, 03:59:23 PM

The interaction from Avast to the user depends on your settings.
You can ofcourse set Avast to work in silent mode.
And with the Pro version you can specify (almost?) every action that should be taken.