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Other => Viruses and worms => Topic started by: daamole on November 08, 2012, 10:46:54 PM
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My computer/internet is now slow and sometimes computer reboots to do Windows update without success. I have followed the steps to scan and attached the logs.
MBAM log is below
Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org
Database version: v2012.11.08.07
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Manager :: SERVER1 [administrator]
08/11/12 11:14 AM
mbam-log-2012-11-08 (11-14-30).txt
Scan type: Full scan (C:\|D:\|R:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 356091
Time elapsed: 1 hour(s), 25 minute(s), 2 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (PUM.UserWLoad) -> Data: C:\Users\Manager\LOCALS~1\Temp\8748ffff.com -> Delete on reboot.
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (Trojan.Ransom) -> Data: C:\Users\Manager\LOCALS~1\Temp\8748ffff.com -> Delete on reboot.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
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malware removers are notified. it may take hours before one arrive, so be patient
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Hi lets stop this
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
(https://dl.dropbox.com/u/73555776/OTL_Fix.GIF)
:OTL
F3 - HKU\S-1-5-21-938368789-2980352900-4278257160-1000 WinNT: Load - (C:\Users\Manager\LOCALS~1\Temp\8748ffff.com) - C:\Users\Manager\Local Settings\Temp\8748ffff.com ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-21-938368789-2980352900-4278257160-1000\Software\Policies\Microsoft\Internet Explorer\restrictions present
[2012/03/20 16:43:04 | 000,000,288 | ---- | C] () -- C:\Users\Manager\AppData\Roaming\A5E277B.reg
[2012/01/20 14:11:27 | 000,007,889 | ---- | C] () -- C:\Users\Manager\AppData\Roaming\1bc216c9
[2012/01/20 14:11:27 | 000,007,858 | ---- | C] () -- C:\Users\Manager\AppData\Local\13cc6577
[2012/01/20 14:11:27 | 000,007,788 | ---- | C] () -- C:\ProgramData\22cd857d
[2011/10/07 09:55:04 | 000,000,312 | ---- | C] () -- C:\ProgramData\~6DSS92c31Apgjk
[2011/10/07 09:55:04 | 000,000,208 | ---- | C] () -- C:\ProgramData\~6DSS92c31Apgjkr
[2011/10/07 09:55:00 | 000,000,336 | ---- | C] () -- C:\ProgramData\6DSS92c31Apgjk
[2011/06/10 14:44:46 | 000,000,128 | ---- | C] () -- C:\ProgramData\~35053304r
[2011/06/10 14:44:46 | 000,000,112 | ---- | C] () -- C:\ProgramData\~35053304
[2011/06/10 14:44:44 | 000,000,336 | ---- | C] () -- C:\ProgramData\35053304
[2011/04/29 19:52:49 | 000,012,554 | -HS- | C] () -- C:\ProgramData\1607314106
[2011/04/29 11:20:50 | 000,012,420 | -HS- | C] () -- C:\Users\Manager\AppData\Local\ka5tv6a3a53h
[2011/04/29 11:20:50 | 000,012,420 | -HS- | C] () -- C:\ProgramData\ka5tv6a3a53h
:Files
C:\Users\Manager\AppData\Local\{494bd9ca-098c-68bd-e7d5-94eb1a3b30ed}
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216)
- Double click on ComboFix.exe & follow the prompts.
- Accept the disclaimer and allow to update if it asks
(http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png)
(http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png)
- When finished, it shall produce a log for you.
- Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
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Thanks for the prompt response. You guys are amazing. I have followed the steps and attached the logs. I am still monitoring the system but I have not had the alerts since running Combofix. I await your response. Thanks.
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Any outstanding problems ?
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Yes I am still getting the alerts. Please see attached screenshots for example
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Could you run a fresh OTL scan please
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Ok. Do I need to include any particular script for the OTL scan?
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Run as per the initial one, there will only be one log this time
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Here it is. Thanks.
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Let me know if this kills it
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
(https://dl.dropbox.com/u/73555776/OTL_Fix.GIF)
:OTL
FF - prefs.js..extensions.enabledItems: helperbar@helperbar.com:1.0
FF - prefs.js..extensions.enabledItems: vshare@toolbar:1.0.0
[2012/10/26 17:49:06 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
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Thanks. I followed the required step and here is the log. Thanks.
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And btw I am still getting all those Malicious URL alerts
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Does this only occur when firefox is open ?
Download the latest version of TDSSKiller from here (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your Desktop.
- Doubleclick on TDSSKiller.exe to run the application
(https://dl.dropbox.com/u/73555776/tdss%20start.JPG)
- Then click on Change parameters.
(https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG)
- Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
- Click the Start Scan button.
- If a suspicious object is detected, the default action will be Skip, click on Continue.
(https://dl.dropbox.com/u/73555776/tdss%20threat.JPG)
- If malicious objects are found, they will show in the Scan results and offer three (3) options.
- Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
- Get the report by selecting Reports
(https://dl.dropbox.com/u/73555776/tdss%20report.JPG)
- Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.
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it occurs even without any browsers opened. I downloaded the TDSSKiller file but when I clicked on it to run it it doesnt run. Please advise.
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OK put TDSSKiller in the recycle bin
Then restore from the recycle bin and retry to run it
Could you also check the following for me
Reboot the computer and immediately press then hold F8
On the menu that is presented is there an option "Repair my Computer" ?