Avast WEBforum
Other => Viruses and worms => Topic started by: cajayson8301 on November 26, 2012, 11:15:42 PM
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Hi,
I have a Windows Vista computer and am attempting to run a full system scan with Avast to detect any threats/viruses. Unfortunately, the past several attempts I've tried this has the laptop frozen approximately 20 minutes into the scan, both when I just have Avast up and when I'm searching the Internet while the scan's in progress. How can I complete a full Avast scan without freezing? I also tried it in regular Safe Mode but to no avail. Any help would be appreciated. Thanks! I'm not 100% certain what version of Vista I have so here are some numbers that can be of assistance:
BRAND: Toshiba
PART NUMBER: PSCOYU-007008
If you require additional info, let me know.
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Open avast's log file and let us know at what file (and the location of the file) avast seems to be hanging.
When going for a full system scan, I suggest you run CCleaner (http://www.piriform.com/ccleaner) first to remove a lot of culprit.
There is no need to scan temporary files and such.
Lesser file to scan = shorter scan time.
Run a boottime scan, that way avast will run with a minimum of other things running (in the background) and can make better use of your system.
That also shortens scan time.