Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sedina on November 28, 2012, 01:19:20 PM
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Hi all,
we have a lot of users running old version of avast!, we would like to know why :-)
thank you for your vote!
Pavel Sedina
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Well... You're not supposed to see any of us voting, are you? :) :)
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In a business enviroment, customers with ADNM/AEA/ASOA I think that they don't update because they don't know whether they have latest version or not.
It's not easy to know if your ADNM/AEA is updated and the updated procedure is even worse. You first to update the AES via "Control Panel", then you have to run a task to update the clients.
How many ADNM installations are running and they don't know that in a month they are not going to have virus updates or support?
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To be honest, I think you should add another option, something like: considering what happened with almost all the past updates, I believe the latest program update is still not stable.
Thank you.
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I can't vote as I always update to the latest version. But my guess that many come to the forums and see the problems experienced by others and say they will wait until these kinks are ironed out. This is always a problem when looking at a support site for information as you generally only see those with problems.
I don't know if when talking about "Why don’t you update to the latest version of avast!" in the Poll subject that you mean not updating from say avast5 or avast6 and not necessarily interim build updates in avast7.
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Hi all,
we have a lot of users running old version of avast!, we would like to know why :-)
thank you for your vote!
Pavel Sedina
Like Tech and Dave, I can't vote here, but (from my own experience) there are some users, that don't know that their license/s is/are valid for new(er) versions as well...!! ;)
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I personally hate updates, because you don't know what's going to be broken in the next one without looking for issues on the forum. Although I don't really see any need for WebRep it has had a lot of coverage and to my knowledge hasn't been fixed yet.
I can't say I've had any other problems with Avast. The upgrade to the suite went without a hitch and it's been very stable to date.
My bad feeling about updates probably stems from the far too frequent Java & Flash Player updates. I was unable to view flash content after an update and had to revert to an older version. Not enough testing before release.
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I have many clients that need avast! 4.8 (it's the only one that will work for them) When 4.8 is discontinued, I will lose all those clients.
I am now working with a firm that has 5000 POS units running Windows 2000 SP3. I know we say SP4 + UR1 is a requirement for version 7. If I stripped the install down to just the File System Shield, and Network Shield, then would version 7 work in this environment. I do not have a Windows 2000 SP3 box to test with.
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My avast at home didn't even pop up for an update despite setting it to auto update. So it is like few months behind the previous version as I do not go home often.
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Like several of the others who've already posted, I'm already up to date with 1474. But I'd agree that probably one of the biggest deterrents to those deciding whether or not to update is the number of problems they've seen posted on these forums. Admittedly we're (mostly) all aware that users are far more likely to post complaints than compliments, but the relatively larger number of complaints is probably a significant factor, especially to comparatively new users who aren't sure they feel comfortable with avast.
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In a business enviroment, customers with ADNM/AEA/ASOA I think that they don't update because they don't know whether they have latest version or not.
E.g.: http://www.avast.com/release-history-console (Outdated info..!!)
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Well, if some users report significant problems, and there is no image backup of a system, then hesitant to upgrade for this reason only. Do not care to roll the dice on an unknown user system, as to where that user has been, or what the exact configuration is, or what configuration changes have been made over time, can create an enormous headache to fix. If it ain't broke, don't fix it.
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When I have been using this latest Avast for almost 1 month and found out this piece **** messed up my hp windows 7 64 bit laptop...
now with AVG until it fixed
p.s I did removed Norton and mse with cleanup, chkdsk and registry cleaner.
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When using a Windows Server Operating System like 2008 R2 and/or Windows Server 2012, (as a Home User with a Microsoft Tech Net Standard Retail Level Subscription by the way), I have found that the 60 Day Free Trial of Avast 4.8 Server Edition more closely meets my Anti-Virus needs as a Home User rather than trying to jump through hoops trying to get your latest Server Software Installed which also does NOT really meet my needs as a Home User (7.0 Server Products). When I am running Windows 8, I do indeed run AIS 7.0.1474 by the way.
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To be honest, I think you should add another option, something like: considering what happened with almost all the past updates, I believe the latest program update is still not stable.
Thank you.
+1
Myself, I wait until most of the noise with each update calms down (usually 1 or two emergency updates past the base update) before I make a move.
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Avast Software has released a lot of unpolished program updates (mostly related to Avast 7). :o
So running an old version of Avast is an only solution, if you want a stable version of Avast.
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Avast Software has released a lot of unpolished program updates (mostly related to Avast 7). :o
So running an old version of Avast is an only solution, if you want a stable version of Avast.
I am glad I don't have to translate here some personal messages that Russian-speaking users sent me. Their messages are written in "informal" Russian, which is very rich in expressions of frustration and anger.
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Endpoint Protection receives the most "polished" updates and lags behind Pro, so I believe it is the way to go!
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I usually prevaricate about updating, then go ahead and do it, then regret it.
It's nearly always the same problem - I finish up with two versions of the redirect driver (aswRdr ans aswRdr2).
Webshield and mailshield both stop scanning (they both say they are working, they just never scan anything). I then have to do an uninstall fresh install from scratch to fix the problem.
This only appears to affect some W7 64bit systems, and, disappointingly, it's been going on for ages.
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you should set avast to self update to latest version automaticly by default instead off the promp...
that should takew care of many of olders version running on the home user side
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Setting avast! to update automatically did cause some users to reboot, when they weren't ready.
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Hi all,
we have a lot of users running old version of avast!, we would like to know why :-)
thank you for your vote!
Pavel Sedina
Like Tech and Dave, I can't vote here, but (from my own experience) there are some users, that don't know that their license/s is/are valid for new(er) versions as well...!! ;)
Moi aussi.
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I go along with mchain's views, being , "If it ain't broke, don't fix it."
How many more 'features' do we need. Going back to the most stable release and sticking with it might be an idea providing it provides the most secure environment.
I'm not having any issues at present, apart from the much mooted WebRep catastrophe. It seems likely that with all the different pc set-ups and configurations that it is inevitable that someone is going to have problems sooner or later, maybe because their browser isn't too friendly with the latest Avast update.
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Setting avast! to update automatically did cause some users to reboot, when they weren't ready.
There is a setting to avoid that.
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Setting avast! to update automatically did cause some users to reboot, when they weren't ready.
Well since the Default is to Ask and Automatic update is somewhat self-inflicted.
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After I update the program, I always have to do a System Recovery. The reason is because the next time I restart my computer, it loses my profile settings. HP Support said it's a known Microsoft problem.
I'm sticking with a version of 5.
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As I wrote in another Thread:
W2k:
After Update from 7.0.1473 > 7.0.1474
- Behaviour-Shield
- Script-Shield
are ACTIVE, BUT DON'T WORK!!!
The other shields are working well.I opened a seperate Thread in the german section of the forum: http://forum.avast.com/index.php?topic=108713.0
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I also can't vote since the only time I've ever been without avast!'s protection in the last 10 years is while I was beta testing Windows 8.
That's before avast! was ready for Windows 8.
I now use the latest version of avast! 7 Free to protect 5 Windows 8 systems without any problems. :)
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I'm too afraid to use this on Win8 because I see lots of complaints -network shield- black screen- BSODs
and every product updates will have more and more issues.
I am going to wait for a stable version.....
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I always keep all my security software as up to date as possible. I've rarely had such massive problems that i had to resort back to the old version. Especially not any as severe that i had to go to much older revision (like going back from v7.0 to v6.0 or anything as severe...
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I still run 4.8 cause it still updates definitions and I use it as a non-realtime scanner.
No service always running in background, update manually. You can't do this with
later versions. No virii for ages, although my machines are tightly locked down.
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Well the end of support for avast 4.8 is due to cease at the end of this year and that would also mean end of VPS updates.
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To be honest, I think you should add another option, something like: considering what happened with almost all the past updates, I believe the latest program update is still not stable.
Thank you.
+1 Gone to free avg. You have lost another paying customer.
This ongoing farce with windows 8 has done my head in.
Updated today and the same blue screen over and over.
Goodbye!!!
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Windows 8 is NOT ready yet, too many bugs, and not just with avast!.
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This year I've started delaying updates; with three home computers using Avast (2 with Win7, one Win XP), I've had more problem updates than smooth updates in the last year. Usually either blocked email access, or blocked Internet access. On each of those three computers, at least 2 updates in 2012 required complete uninstall with the Uninstall Utility, then a clean install, then reconfigure scans and Email Shield SSL settings. Huge hassle. So now I don't update until the announcement has been on the forum for a couple of weeks without problems reported . . . . or until the emergency fix is announced. :P
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Funny, with also 2 x win7 1 x xp (plus some virtual machines) I haven't had any avast (free) related problems for quite some time. Although I still tend to turn self-protection off before I make a restore point. And I dont use some of the modules.
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Although I still tend to turn self-protection off before I make a restore point.
I could be wrong on this (other members, please confirm), but you should turn self-protection off before restoring a point and not at the time you create it.
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I believe that it is more important to do so before restoring an RP as that may well effect the avast installation which the self-defence module would try to block. This could result in a failed restore leading to more hassle. Though it wouldn't hurt to disable the self-defence module before creating a restore point, but that logic really should mean doing the same before using system restore to restore an RP.
I long ago gave up on system restore as it is far from perfect and chose hard drive imaging software to be my backup and restore strategy.
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Windows 8 is NOT ready yet, too many bugs, and not just with avast!.
I think I updated too early on Windows 8....I'm not having issues with Avast...just don't care for 8 (yet) although if I used a touch screen it might be different. May go back to Windows 7 for my pc.
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Actually I want to download free of cost as I have been allotted
a licence key C48183581H1200A1114-Y5R0DVNH.
Kindly help me in this regard and Oblige.
Thanks,
Ashraf
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Actually I want to download free of cost as I have been allotted
a licence key C48183581H1200A1114-Y5R0DVNH.
Kindly help me in this regard and Oblige.
Thanks,
Ashraf
You don't say which version of avast your after but keys are not used for avast anymore, ( if keys were still used you have just given away yours by posting it publicly ::) ) - they require a licence file if your using one of the paid versions ( Pro, AIS ) or you can download the free version and register it via the User Interface.
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Hi Avast,
I've tried to update to the new version, but it will not update, period! It freezes during initialization.
Larry
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Hi all,
we have a lot of users running old version of avast!, we would like to know why :-)
thank you for your vote!
Pavel Sedina
The reason is simple. We don't like the newer versions. Too many complications and unwanted nonsense. I must tweak avast to get what I want, which is basically just anti-virus protection - nothing more. Keep it simple stupid. :)
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Hi all,
we have a lot of users running old version of avast!, we would like to know why :-)
thank you for your vote!
Pavel Sedina
The reason is simple. We don't like the newer versions. Too many complications and unwanted nonsense. I must tweak avast to get what I want, which is basically just anti-virus protection - nothing more. Keep it simple stupid. :)
Well if only the world of Hacking,malware and virus code wasn't so complicated; but it is and imho the tactics and strategies developed (code etc.) has to become more complicated which invariably can use more resources and require a tad more user involvement.
I believe the newer versions of Avast reach a great level of security, requiring very limited input or response. ;) :)
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None of the answers to the poll fit. I tried to update but am unable to do so. I am running version 7.0.1466 and received a message that the update to version 7.0.1474 failed. It says that it is initializing but never goes farther than that. Looks like I am running a much more updated version than most who have answered, though.
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None of the answers to the poll fit. I tried to update but am unable to do so. I am running version 7.0.1466 and received a message that the update to version 7.0.1474 failed. It says that it is initializing but never goes farther than that. Looks like I am running a much more updated version than most who have answered, though.
Have you tried to uninstall Avast and install new version manually from downloaded installer?
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Release Avast 8 Beta and I will use it.
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Release Avast 8 Beta and I will use it.
You just need to wait some days...
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Hi all,
we have a lot of users running old version of avast!, we would like to know why :-)
thank you for your vote!
Pavel Sedina
I tried the latest version, but it was not working OK - 42% as of now.
I don't stay with old versions of software so if the newest version of a softwre is not working properly I switch software. Now using Bitdefender Windows 8 Security. More expensive than avast! AIS for sure but BD W8 Security works on Windows 8
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Reading this entire post I need to ask, What version of Avast (paid) is considered a stable version?
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Release Avast 8 Beta and I will use it.
+1
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Reading this entire post I need to ask, What version of Avast (paid) is considered a stable version?
hi ProTruckDriver,
As your question is not really about the updates themselves, but tending to go in a different area regarding system stability, it would be perfectly ok to start your own topic just specifically about that issue.
Having said that, bugs in a version of Avast!, paid or otherwise, often do not show up until the final version is released to the general public.
User systems vary widely on how/what they are configured, what operating systems are installed, on what programs was/were previously installed/removed, and/or the use of "registry cleaners", so the range of configurations is almost infinite.
Avast! has been very good in fixing any issues that come up, and here we provide any support you may need for free, so...
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An option to the poll of:
"As standard policy, we do not upgrade for 3 months to let the bugs be worked out"
Needs to be added.
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An option to the poll of:
"As standard policy, we do not upgrade for 3 months to let the bugs be worked out"
Needs to be added.
Not in a security software. We're not talking about new bells and whistles that we can wait 3 months to put our hands on them... Three months in security software is an eternity, you must upgrade much before that...
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We've been burned before on new releases. We maintain the virus signatures daily but we will NOT upgrade to the new product on the first week of release.
We are not about to spend 100 to 300 man hours scrambling to try and figure out why the office staff is calling in all day with computer issues after a brand new x.0 release.
There's a reason it's called the 'bleeding edge' of technology. We will try the new product out on a few tech support staff machines and wait up to 3 months before rolling it out to the rest of the offices' machines or for the x.1 patch that soon follows.
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I'm always using the latest stable version of avast and follow the forum about the beta version.
And when a new version comes out I wait just a week or so to see what the people like or dislike about it.
So I don't have to switch that much.
Gr Peter
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Not in a security software. We're not talking about new bells and whistles that we can wait 3 months to put our hands on them... Three months in security software is an eternity, you must upgrade much before that...
[/quote]
That attitude right there will surely bring Avast! companies' good reputation down. The evidence. Look at all the errors posted on different sections of the forum here. Then step back think a while and think again. What's your opinion now? If you don't do this your surely gonna lose Avast! public reputation. As you know, people will tire of all these bugs because not enough time. Signature updates will by you time. Bit Defender, Avira, and ESET sure will like the new customers.
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Look at all the errors posted on different sections of the forum here.
There will be always errors and bugs. Software is always improving, never finished or ready...
Besides, 99,9% of the users come to forums looking for help, very few comes to say thanks. So the number of "negative" users in forum is not an indicative of the software quality.