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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: streim on December 04, 2012, 10:15:58 PM

Title: MSE and Avast Internet Security conflict??
Post by: streim on December 04, 2012, 10:15:58 PM
I am having some major issues with connectivity.  My processor is running full bore (100%) usage a lot.  I have my updates set for every 240 minutes as the default.
I went to Bleepingcomputers and a technician, after looking thoroughly at my system told me since I have both MSE and paid Avast, I should uninstall Avast, since there is a possible conflict there.
I am techno challenged... could someone please help out this "old Lady".  Thanks!
Title: Re: MSE and Avast Internet Security conflict??
Post by: Pondus on December 04, 2012, 10:21:42 PM
never run more then one AV

your computer will be slow, get mysterious windows errors and false positive detections

so uninstall one, then run the removal tool and reboot to clear any leftover files that may conflict

http://singularlabs.com/uninstallers/security-software/
Title: Re: MSE and Avast Internet Security conflict??
Post by: streim on December 04, 2012, 10:28:19 PM
I honestly want to keep my Avast.  He suggested keeping MSE instead of Avast.  What should I do??  I'm at my wits end right now and I don't know what to do.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Pondus on December 04, 2012, 10:36:23 PM
do you want the one that detect the newest malware.....or the one that detect it a month after the others.....it is your choice     ;)

http://www.techspot.com/news/50945-microsoft-security-essentials-bombs-tests-loses-av-test-certificate.html
Title: Re: MSE and Avast Internet Security conflict??
Post by: Arnold72 on December 04, 2012, 10:40:06 PM
Well in all fairness to MSE it does not have a zero-day protection component so it stands to reason it will fail.
But yes mse does seem to be struggling at the moment. 8)
Title: Re: MSE and Avast Internet Security conflict??
Post by: midnight on December 04, 2012, 10:44:34 PM
@streim

Just my opinion but I would keep Avast and dump MSE.
Title: Re: MSE and Avast Internet Security conflict??
Post by: streim on December 04, 2012, 10:46:01 PM
do you want the one that detect the newest malware.....or the one that detect it a month after the others.....it is your choice     ;)

http://www.techspot.com/news/50945-microsoft-security-essentials-bombs-tests-loses-av-test-certificate.html

Thank you so much Pondus.  I checked the info at techspot as you said.  I AM KEEPING MY AVAST... it has served me well for 3 years now, I just needed another opinion and I am very thankful your response was an unbiased one.
Have a good day!!
Streim
Title: Re: MSE and Avast Internet Security conflict??
Post by: avast@@dvantage77.com on December 05, 2012, 12:05:54 AM
MSE was last place!  See here:
Title: Re: MSE and Avast Internet Security conflict??
Post by: Lisandro on December 05, 2012, 12:30:01 AM
A lot of blogs commented the failure of MSE...
Title: Re: MSE and Avast Internet Security conflict??
Post by: jadinolf on December 05, 2012, 02:07:41 AM
A lot of blogs commented the failure of MSE...
Yep and a lot of people still use it.
Title: Re: MSE and Avast Internet Security conflict??
Post by: JuninhoSlo on December 05, 2012, 03:24:07 AM
Hi

Streim since you got paid version of Avast,stay with Avast Internet Security(AIS) protection and remove/uninstall MSE.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 05, 2012, 05:55:41 AM
LOL..................Funniest thread I have seen in a long time. "Help my CPU is running at 100%". Oh yeah.....................I am running two antiviruses also. Well duh. Can a 500 lbs woman drive a moped without it limping along?  ::)
Title: Re: MSE and Avast Internet Security conflict??
Post by: midnight on December 05, 2012, 10:52:58 AM
LOL..................Funniest thread I have seen in a long time. "Help my CPU is running at 100%". Oh yeah.....................I am running two antiviruses also. Well duh. Can a 500 lbs woman drive a moped without it limping along?  ::)

 ::)   ::) ::)





Title: Re: MSE and Avast Internet Security conflict??
Post by: Arnold72 on December 05, 2012, 08:24:21 PM
If avast came last on one of these "tests" would everyone abandon avast?
I say if it is protecting your computer then stick with it and disregard these one off tests. 8)
Title: Re: MSE and Avast Internet Security conflict??
Post by: streim on December 15, 2012, 06:44:21 AM
LOL..................Funniest thread I have seen in a long time. "Help my CPU is running at 100%". Oh yeah.....................I am running two antiviruses also. Well duh. Can a 500 lbs woman drive a moped without it limping along?  ::)

I am glad you got a good laugh.  I do not know a lot about computers and their inner workings, I am elderly and handicapped.  I am still having issues... check out my new thread, maybe it will give you a good laugh too.  That was a very rude thing to say...
Have a great day! :)
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 15, 2012, 03:19:51 PM
Its called Google. "Can I run two real time antiviruses" and you will find your answer.
Title: Re: MSE and Avast Internet Security conflict??
Post by: bob3160 on December 16, 2012, 12:47:58 AM
@streim,
The answer is only one AV at a time. Therefore to run avast! and not have any conflicts, MSE needs to be uninstalled.


@ Aventador
This is a help forum. If you don't want to help then don't answer the user.
Insults are never acceptable.  >:(
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 16, 2012, 03:05:02 PM
It is helping someone bob. You have the information highway at your finger tips. Then use it. Helping him help himself.
Title: Re: MSE and Avast Internet Security conflict??
Post by: CraigB on December 16, 2012, 03:12:28 PM
It is helping someone bob. You have the information highway at your finger tips. Then use it. Helping him help himself.
Actually looking back at your first post of this thread you were quite rude and not helpful at all
LOL..................Funniest thread I have seen in a long time. "Help my CPU is running at 100%". Oh yeah.....................I am running two antiviruses also. Well duh. Can a 500 lbs woman drive a moped without it limping along?  ::)
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 16, 2012, 03:15:42 PM
Only rude if you are easily offended. Its just words. If s simple statement such as what I wrote offends someone then they need thicker skin.
Title: Re: MSE and Avast Internet Security conflict??
Post by: CraigB on December 16, 2012, 03:21:04 PM
Only rude if you are easily offended. Its just words. If s simple statement such as what I wrote offends someone then they need thicker skin.
As Bob mentioned if you cant help then don't bother posting as your arrogance only gives people the wrong impression of the help we try to provide on this forum.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Asyn on December 16, 2012, 03:27:47 PM
Only rude if you are easily offended. Its just words. If s simple statement such as what I wrote offends someone then they need thicker skin.
As Bob mentioned if you cant help then don't bother posting as your arrogance only gives people the wrong impression of the help we try to provide on this forum.

+1
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 16, 2012, 03:43:25 PM
It takes more effort to join a support forum then it does to Google the problem yourself. Any question you want to know in this world can be answered by merely Googling it. You can lead a horse to water but you cant make it drink. I am a self taught person. Anything I don't understand I Google it. Its called advice and not a rude statement. Isn't the internet called "The information highway"?
Title: Re: MSE and Avast Internet Security conflict??
Post by: bob3160 on December 16, 2012, 03:46:32 PM
It is helping someone bob. You have the information highway at your finger tips. Then use it. Helping him help himself.
It is easier to be nice than nasty. It's also better to help someone than to show your own arrogance. or, ignorance or both.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Asyn on December 16, 2012, 03:51:11 PM
It takes more effort to join a support forum then it does to Google the problem yourself. Any question you want to know in this world can be answered by merely Googling it. You can lead a horse to water but you cant make it drink. I am a self taught person. Anything I don't understand I Google it. Its called advice and not a rude statement. Isn't the internet called "The information highway"?

A valid statement, still your wording/phrasing could be "nicer" sometimes..!! ;)
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 16, 2012, 03:57:13 PM
Sorry I tell it like it is. Life isn't sugar coated you know.
Title: Re: MSE and Avast Internet Security conflict??
Post by: bob3160 on December 16, 2012, 04:02:46 PM
Sorry I tell it like it is. Life isn't sugar coated you know.
Then maybe you need to find a forum that fit's your philosophy ???
Here we still believe in giving the other person a break. :)
Title: Re: MSE and Avast Internet Security conflict??
Post by: Asyn on December 16, 2012, 04:02:49 PM
Life isn't sugar coated you know.

Another reason to be nice whenever/wherever you can.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Nesivos on December 16, 2012, 04:39:21 PM
never run more then one AV

your computer will be slow, get mysterious windows errors and false positive detections

so uninstall one, then run the removal tool and reboot to clear any leftover files that may conflict

http://singularlabs.com/uninstallers/security-software/

This is the generally accepted opinion.   However, it is not exactly correct.

It is okay to run a two AV programs if the second one installed recognizes that you have another AV program running and the second AV turns off its real-time scanning.    So one may ask what is the point of installing a second AV program if it turns off its real-time protection?    Depends on the AV program.  If it has many other useful features you may want to install it; e.g. auto AV definition updates and scheduled scans among numerous other features that are not in the avast! AIS 7.   Also by installing the second program you can run on-demand scans without having to manually run the program and wait while it updates its AV database.

I have been running such a combination for months;   avast! AIS 7 in real-time detection mode and brand X in compatibility mode.   They work great together and I have no slow noticeable slowdown in my computers.

So it is true that should never run two AV programs together in real-time mode, however running two AV programs at one time works dependis on the AV programs and whether one of them turns off its real-time scanning when it is installed.

Others may have a different experience

Title: Re: MSE and Avast Internet Security conflict??
Post by: bob3160 on December 16, 2012, 05:21:47 PM
Quote
They work great together and I have no slow noticeable slowdown in my computers.
So you've been lucky. It is however not the recommended procedure or general advice.
Since the user asked a direct question, the advice to remove one AV before installing another is the
correct and accepted advice that should be followed.

Title: Re: MSE and Avast Internet Security conflict??
Post by: polonus on December 16, 2012, 05:29:08 PM
Hi Nesivos,

The experience should not be different. A resident and non-resident av solution can be happily run alongside each other. So Bitdefender's 60-seconds AV scanner can run fine alongside avast resident av solution. So is combining avast, MBAM and SAS.
VTZilla extension site and download scan can be made to run inside the browser without conflicts with your resident avast AV.
It is two resident solutions that will give the conflicts, like you have two dogs fighting over each other's signature-bones, providing either less security than you aimed for. There can also be other incompatibilities as certain FWs with certain anti-malware are conflicting. Also Panda non-resident solution signatures come flagged by avast (but that is that the signatures are not hidden), etc. But there is always a way to make up a good "brew" of anti-malware solutions combined with particular browser security extensions to get a good layered overall protection without having to go into "overkill",

polonus
Title: Re: MSE and Avast Internet Security conflict??
Post by: DavidR on December 16, 2012, 05:41:31 PM
<snip>
They work great together and I have no slow noticeable slowdown in my computers.
<snip>

This is more by luck than design, unless the AV has been designed to run on-demand and is installed as such, otherwise it loads low level drivers to hook file so that they can be scanned. Simply disabling resident scanning in an on-access AV doesn't stop the loading of the low level driver and it is these drivers that can come into conflict.

At best this could just be duplication of scanning and greater resource use (possibly slowing performance) or at worst these to drivers could lock the system, which should it happen on boot could lock you out of your system.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Charyb-0 on December 16, 2012, 06:16:57 PM
Please read here regarding the installation of multiple antivirus solutions. -> http://experts.windows.com/w/experts_wiki/89.aspx

I would like to see Avast publish an article similar to this so Microsoft's work does not need to be used to prove a point.

I have experienced system lockups due to multiple av's. It does happen. If it doesn't, you are just having a lucky day.

Off-topic but worth mentioning. Also, there is mention of registry cleaners in this article. Please read the given link regarding this. It mentions backing up your data and updating your pc. These are very important things that you should know (and perform) in addition to not installing multiple av's.
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 16, 2012, 11:08:12 PM
You gain nothing. Absolutely nothing out of using two antiviruses. As in matter of fact it will do the opposite of what you think. Two antiviruses will conflict over who fights the malware. Hence making your vulnerable to infections. Just cause you use 2 doesn't mean your better protected then one. Isn't that why there MBAM and several portable on demand second opinion scanner. If your that paranoid then why bother turning your pc on.  ::)
Title: Re: MSE and Avast Internet Security conflict??
Post by: bob3160 on December 16, 2012, 11:13:32 PM
@Aventador,
Please change your attitude. Stop trying to provoke people.  :(
Title: Re: MSE and Avast Internet Security conflict??
Post by: Aventador on December 17, 2012, 12:08:22 PM
@Aventador,
Please change your attitude. Stop trying to provoke people.  :(

No attitude and no provoking. Stop making accusations Robert.
Title: Re: MSE and Avast Internet Security conflict??
Post by: avast@@dvantage77.com on December 17, 2012, 05:53:01 PM
If avast came last on one of these "tests" would everyone abandon avast?
I say if it is protecting your computer then stick with it and disregard these one off tests. 8)

It will NEVER happen.  The amount of effort keeping avast! at the top of the heap is incredible.  Avast! puts way more R&D into their A/V than any other vendor in the world!
Title: Re: MSE and Avast Internet Security conflict??
Post by: Lisandro on December 17, 2012, 06:31:46 PM
If avast came last on one of these "tests" would everyone abandon avast?
No, but we will complain until we got it back to the top.
Title: Re: MSE and Avast Internet Security conflict??
Post by: polonus on December 19, 2012, 10:15:29 PM
Hi Tech,

It is as with affinity. When you start to analyze what the magic of it is, the very same moment it is gone. Same with avast...

pol