Avast WEBforum
Other => General Topics => Topic started by: zephyrs on February 13, 2005, 06:37:20 PM
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Hi! My computer won't shut down properly. So I am forced to shut it down improperly. What should I do about this?
I just reinstalled Avast Professional after running a restore disk on my computer to fix problems. I ran Avast today, but it said it was unable to scan a file. What do I do about it? THe file it stated is this: d:\CPQS\YQR.Exe. I think I already have some buildup of problems on my computer, as it took a while to download numbers of protection items that I've heard are recommended, and meanwhile, viruses or problems could have occurred. Plus my daughter downloaded a number of her games that are on CD. And I know such games sometimes have viruses.
I'll be thankful for any help I can get on this!
Debby
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What OS?
What is the reason that Avast gives for not being able to scan that file?
If you want to make sure your system is clean:
Click on the link in my signature and follow the directions in the malware removal section
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Hi! My computer won't shut down properly. So I am forced to shut it down improperly. What should I do about this?
Debbie
Try this you've nothing to lose. ;D
Open Desktop> Right click in an empty space> Click New> Shortcut> In the command line copy and paste this
C:\WINDOWS\RUNDLL.EXE user.exe,exitwindows
Click next> Call it whatever you want to and click finish.
You now have a shutdown shortcut so double clicking on it should shut your PC down.
Debbie let me know how you get on and I'll tell you where to put it. ;D ::)
Peter
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Debby,
If by chance you are using Windows 98 first edition, go here for a possible answer (requires adding a line to avast's config file)
http://forum.avast.com/index.php?topic=11347.0
if it's not that, you could have spyware or a virus or a damaged registry...
if so, you should follow Eddy's advise as provided on his webpage.