Avast WEBforum

Other => General Topics => Topic started by: REDACTED on December 11, 2012, 02:36:41 PM

Title: help me cant find my license
Post by: REDACTED on December 11, 2012, 02:36:41 PM

i have just updated my antivirus followed all the instructions.... let it restart and now it wont work unless i update it? wants my license or code? i have recieved no email but i can see on paypal they have taken the money :(

Title: Re: help me cant find my license
Post by: DavidR on December 11, 2012, 03:31:56 PM

You should have received an email from digital river (element 5) if you went through the avast web site to purchase your license ?

You can try the Resend avast License http://www.avast.com/resend-license-paid.php (http://www.avast.com/resend-license-paid.php), you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.