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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: GentleRV on December 19, 2012, 04:50:32 AM

Title: Installtation from Free antiviurus + Google Chrome
Post by: GentleRV on December 19, 2012, 04:50:32 AM
Why I MUST install Google chrome if I ONLY want Avast antivirus?

I DON'T WANT GOOGLE CHROME, Please keep your mind as Avast only to the Antivirys part and let ME decide what I want to install

A very angry user.

Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: CraigB on December 19, 2012, 04:55:17 AM
You don't have to install Chrome, once you install and reboot there will be a popup screen asking if you want Chrome installed - if you don't want it then untick the box.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: spi_support on December 19, 2012, 05:52:16 AM
Why I MUST install Google chrome if I ONLY want Avast antivirus?

I DON'T WANT GOOGLE CHROME, Please keep your mind as Avast only to the Antivirys part and let ME decide what I want to install

A very angry user.

Hi There, don't be angry,
if you don't want to install the chrome, just uncheck the thickbox..  ;)
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: wjvo on May 26, 2013, 04:42:11 AM
Here is another very angry user. >:( Putting an action on someone who doesn't ask for it is very client unfriendly!!!!
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: ManyQs on May 26, 2013, 04:52:54 AM
As this board has seen so many discussions on this issue I am absolutely sure the executives of this company are fully aware that there are problems associated with the opt-out feature of the browser installation attached to the Avast product, and now, Google Drive.

But the present business model is heavily dependent on Mr. Page, so the Avast company executives are hardly likely to shoot that goose.  I don't know if it's a golden goose, but it is helping them financially, obviously.  But the engineers have to be very, very careful that they don't slip up and cause the opt-out to disappear, or malfunction.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Hiballer on May 27, 2013, 04:06:28 PM
I didn't have a choice either.  The page with the opt-out boxes appeared for about a half-second and then went away while Chrome and the toolbar were installed.  I simple wasn't fast enough to keep it from happening.

I had to wait until it was installed, changed over my default browser from Firefox, and messed with my start page before I could remove it.

Bill
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: georgermct on May 27, 2013, 04:14:09 PM
Why I MUST install Google chrome if I ONLY want Avast antivirus?

I DON'T WANT GOOGLE CHROME, Please keep your mind as Avast only to the Antivirys part and let ME decide what I want to install

A very angry user.

I'm angry too!
My mom knows nothing about Google Chrome that auto downloaded so I had to do MORE work and uninstall what SHOULD NOT have been an auto download.

Stick to your job as an Antivirus and only download updates and engines...as it is Avast Free thinks it's an updater for ALL software other than it's own antivirus.

Thank god I left Avast for my computer but I still have to put up with this crap on my mothers computer.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Hammey on May 27, 2013, 04:59:09 PM
Hi this is ridiculous. In this day and age any of you installing software and can't choose custom install and I mean any software, or you can't read what is in front of you it is time to pay a shop to update your programs. This is just sad and dont tell me there is not a spot to uncheck chrome also to only install the parts you want as I install avast free on many systems with never getting chrome or the software updater because I do a Custom install.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Hiballer on May 27, 2013, 05:08:45 PM
Hang on a moment, Hammey.  I most certainly DID NOT get the chance to unselect the check boxes for Chrome and Default browser.  The page appeared and a half-second later it went away and the installer started.  There was NO decision on my part to accept the option.

I've been in the software/computer business since 1964 and I do agree that most installers will at least pause for a decision.  The Avast installer did NOT wait.

Bill
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: DavidR on May 27, 2013, 05:14:16 PM
Then what you experienced is certainly not the norm as you should have got the dialogue window when you rebooted after the update.

Now there are thoughts that when the dialogue is there it has focus for it is possible to accidentally click enter or another key if you don't see/notice the dialogue (though it is large). But if you are like me you will be watching the keyboard when you type, so that is entirely possible to miss it.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Hammey on May 27, 2013, 05:29:18 PM
Hi Hiballer then that is very strange in all the times I have installed free avast it always stayed at that spot until I clicked finish maybe you got a messed up download. I do agree now days you really need to watch what is going on and read what comes up or some of these unwanted programs may be installed. Now free avast does cost a company money they retrive a bit back by including other programs in the install but we always get the choice to install or not. For me I am glad they can make a few $ and still provide a good av solution. 
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Hiballer on May 27, 2013, 05:45:00 PM
Except for this single update re-install I've also had the option page stop and wait for a response.  I take great care in doing this because the Flash and Adobe installers will stick toolbars onto your browser if you aren't careful.  In this instance, I did NOT touch the keyboard or mouse in anticipation of unchecking the boxes.  The dialog presentation was as pictured in the post above but it did not pause as expected and went right ahead and installed Chrome.

I've attached the install.log (parsed to just the entries for 26/27 may) to this post.  perhaps someone can analyze them and find out why the installer did not pause.  I did notice one entry that was curious though:

08:19:05 min/sys  Offer GUI DLL not loaded but "installOffer" function executed.
08:19:05 vrb/gen  Offer installed, 0xFFFFFFFF

Bill
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Davy on May 28, 2013, 06:42:14 PM
Some of these so-called helpers need to comprehend what is being said!

Some say Chrome installed itself either after an update at it's own accord or otherwise... For Gods sake will you guy's listen to what is being said -  it happened to me there was NO OPTION get it, how much clearer must you have it explained, do you really have cloth ears or what?

Stop fanning the fire and accept what is being said!

Avast has no intentions of stopping this 'piggy backing' it makes them money, either put up with it or do what I did put Avast on a standby drive whilst using something else, either it gets sorted before my expiry date or goodbye Avast!

Even using their removal tool left files and folders around, I went through bit by bit for Alwil and Avast folders.... including Avast, Alwil & Google entries in the registry yet doing a clean install - Chrome installed with no option - understand, no option?

I recloned the hard drive installed Avast.... lo and behold I had the Chrome option box.  Now what file caused that uh, you are the experts aren't you?

People on here needs to accept what is being said, not everyone wants Chrome... and Avast shouldn't be piggy backing'!

And it does install without ones knowledge whether you all like it or not, so please stop saying it doesn't!

Dave
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Johnny4745 on May 28, 2013, 07:03:24 PM
Except for this single update re-install I've also had the option page stop and wait for a response.  I take great care in doing this because the Flash and Adobe installers will stick toolbars onto your browser if you aren't careful.  In this instance, I did NOT touch the keyboard or mouse in anticipation of unchecking the boxes.  The dialog presentation was as pictured in the post above but it did not pause as expected and went right ahead and installed Chrome.

I've attached the install.log (parsed to just the entries for 26/27 may) to this post.  perhaps someone can analyze them and find out why the installer did not pause.  I did notice one entry that was curious though:

08:19:05 min/sys  Offer GUI DLL not loaded but "installOffer" function executed.
08:19:05 vrb/gen  Offer installed, 0xFFFFFFFF

Bill

That looks like proof to me!  Now I'm sure someone will say it's not proof, and explain why.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Johnny4745 on June 03, 2013, 12:12:13 AM
Except for this single update re-install I've also had the option page stop and wait for a response.  I take great care in doing this because the Flash and Adobe installers will stick toolbars onto your browser if you aren't careful.  In this instance, I did NOT touch the keyboard or mouse in anticipation of unchecking the boxes.  The dialog presentation was as pictured in the post above but it did not pause as expected and went right ahead and installed Chrome.

I've attached the install.log (parsed to just the entries for 26/27 may) to this post.  perhaps someone can analyze them and find out why the installer did not pause.  I did notice one entry that was curious though:

08:19:05 min/sys  Offer GUI DLL not loaded but "installOffer" function executed.
08:19:05 vrb/gen  Offer installed, 0xFFFFFFFF

Bill

Here is another interesting entry:  Attachment

It can't be said that you had the Chrome Browser installed.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Davy on June 03, 2013, 01:16:23 AM
Could I just repeat-:

I had this very problem, certainly no boxes to untick and got Chrome, I got chrome after an update.... no options I surely don't need to repeat that OK?

I used uninstall tool to remove Avast I scoured all the files relating to Avast, Alwill .... and Google deleting them and then I went through the registry doing the same...

you'd think that would do it wouldn't you - wrong upon a reinstall I got that blasted Chrome, soooo I reformatted and then re cloned the hard drive from a clean copy.... installing Avast again, yippee I got the option box.

But lets not get too excited servers can have bugs as well uh?

Now, if I had any time I would try to find what files that 'so-called' uninstaller missed - yes it left plenty of cleaning up to do - why did it take a clean wipe of the drive, gotta be a file, a bug that's causing this problem.

Why the heck are these guys on here still saying we missed this n' that, should have unticked this or that - can they NOT read what is being said, are we more simpler than them?

At least I know and many others know when they say there were NO BOXES to tick there really WAS no boxes to tick, is it really that difficult to get into your heads just how many more times do you ALL need to be told there really was no option given?

Isn't it about time this matter was resolved once and for all,  Avast should not be piggybacking other folks crap, what else is being installed behind closed doors?

Avast must be on top of the premier league with number  BSOD's and they'er pushing Google Chrome, say's a lot!

Dave


Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Arnold72 on June 03, 2013, 01:21:04 AM
Because of the constant bluescreen issues that is why i have uninstalled avast for now until a bug release is issued.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Arnold72 on June 03, 2013, 10:32:57 AM
Because of the constant bluescreen issues that is why i have uninstalled avast for now until a bug release is issued.

Your BSOD is unrelated to Avast since you insist on using Comodo also. Try Avast alone and see what happens.

Your reply is nonsense.
Comodo firewall is NOT the cause.
Everything was running just fine until the latest version of avast was installed.

It is obvious avast were the culprit.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Davy on June 03, 2013, 12:14:33 PM
Avast is acting dumb here!!!
Every user should be in charge of their own machine no-one else, why can't Avast keep a 'known good stable version' on line for anyone who is running older gear.

Avast need's remember everyone is not using the latest software, the fastest CPU and the latest operating system, nor brand new machines, everyone has their own pet browser! - this is clearly Avast failing

Do we really must adapt to run Avast - I don't think so, they need to cater for our wants if they want my subscription rather than dictate as Avast is doing, it's my choice.

My choice is clear,  get this fixed before my subscription runs out .

Damn it if I want a water tank I go to a plumber if I want Chrome I go to Google whats simpler?





Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: galaxyviewer on June 03, 2013, 01:17:03 PM

Hi there Avast-users...I've had Free Avast,untill it expired,and I bought Internet Security for 1 year...BUT : I CAN'T  get it to work!!!First coz of my Firewall,then I shut THAT down...But now,when I try to root Avast and open it from download,it say's : The program has not the nessecery permission..
AND my laptop keeps telling me,my pc is in DANGER  :o !!!WHAT CAN/SHOULD I DO??? >:(   I run on Google Chrome and windows 8,and I HAVE REMOOVED the previous Antivirus (MacAffe),and I'm no wizard on a pc..I'm DESPARET,PLEASE GIVE ME THE GOLDEN ANSWER...  :'(
Have a brilliant day people,Regards from galaxyviewer  :-[




Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: essexboy on June 03, 2013, 03:43:44 PM
For the rooting problem I would recommend that you post in the mobile forum http://forum.avast.com/index.php?board=37.0

Is it windows security centre telling you that you are unsecured or Avast itself ?
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Carsti on June 20, 2013, 09:30:54 PM
Adding to the "angry user count." >:(

I hate those piggyback installs. Every damn tool wants to install something extra. If your not careful, your computer ends up being infested with five browser, onehundertfiftyseven tool-bars and a bunch of programs that will further slow you computer down. It's like a virus, ther very thing I pay you to protect me from. Yes, I own a subscription for 2 computers and all of the sudden I pay you to install that Chrome browser? I will not discuss why I prefer Firefox, it is as it is. You get my money for installing virus-protection. If you start knowing my software-preferences better then I, I move to the next provider.

And don't give me "just untick the box." First I'm offended to have to do that so many times and second my wife obviously missed that while thinking to do something good for her computer. I sat an howr to remove that stuff again.

Cobbler, stick to your trade.
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Para-Noid on June 20, 2013, 10:33:20 PM
Welcome to the real world. Anytime any user installs software it is advisable to either use the custom option or don't just click, click. click your way through any install. It seems nowadays every other software has an opt-out for something or other. Personally I would like to see them all go "opt-in" and not "opt-out" Opt-out results in nothing more than someone ranting.

Other than that, I like Chrome. As does almost 53% of the world.  http://www.w3schools.com/browsers/browsers_stats.asp
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: skinnypops on June 20, 2013, 10:51:20 PM
hello everyone,

look, we all hate the piggybacked opt outs. i personally hate chrome, but that is neither here or there. stop complaining, do what needs to be done and move on in whichever direction you choose.  this is a help forum, not a crybaby forum. if you do not like the product, then get something else.
leave this forum for those who would actually like to get help when needed.

thank you and have a nice day
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Carsti on June 22, 2013, 06:12:01 PM
Welcome to the real world.

Living in the real world for about 45 years now and I came to accept piggybacks for free software and the like, but for payed software there should be a difference in general and with anti-virus-protection in special... And I agree, opt-in would be so much more bearable...

leave this forum for those who would actually like to get help when needed.

I understand your need for education, so let's try: A WEBforum is communication medium. In this case not only for user-to-user help, but also a way to get the customer's opinion on the product. A good company values their customers voice not only in good times (no need to change anything), but also in case something went wrong (you might want to modify the product in order to avoid loss of market-share due to customers switching to products of the competition).

If you still feel the need to patronize other users of this forum, yell at those praising the software in the thread "Poll: How do you like Avast V8? (http://forum.avast.com/index.php?topic=116287.0)" for not seeking any help.

Thank you very much for you attention. There will be no exam.

//Carsten
Title: Re: Installtation from Free antiviurus + Google Chrome
Post by: Dasha on February 12, 2014, 07:30:05 AM
Avast you can argue as much as you like >:( I have just tried (Twice) to Reinstall Avast after a Refresh of Win 8.1 and both times it also installed Google Chrome? No mention of Google Chrome in the "preamble" no Choice,  just Hijacked. You have just lost me. What arrogance. I have been using Avast for years and this was never an Issue so don't start telling me I am at fault. This is a "Sleight of hand" there is no other Box to Tick you either Tick or Discontinue, typical Greed you had a good product and support and now you have sold out! I'll bet you have new management if you haven't you better and soon or Avast is finished Dasha