Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: melissajkelly on December 22, 2012, 03:51:15 PM
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Two days ago I watched a video online that apparently had a v i r us in it. My Avast didn't go off when I viewed it, but a friend who viewed it on her work PC 5 minutes later got the v i r us. I ran Avast to see if my system was clean, and it found several threats that I moved into the chest. When that was done, it asked whether I wanted to run the program while the PC was booting. I said yes and went to work.
When I came home 9 hours later I had a DOS screen that looked like nothing was happening so I hit the ESC key. That's when I figured out it must have still been running. :( It said it found one threat but there was no other info on what it was or how to get rid of it.
So...I want to re-run Avast Antivirus during boot but can't find where/how to do that. Can someone tell me what to do? (I'm on Windows 7 64-bit.)
Thanks!
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Hello and welcome to the forum! :)
Open avast --> Scan Computer --> Boot-time Scan --> Schedule now. In the settings you can adjust the scan options before scheduling it.
DJBone
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Thanks for the quick reply. I don't have that option. I have:
Quick Scan
Full System Scan
Removable Media Scan
Select Folder to Scan (it doesn't appear that I can select boot in there anywhere)
Any ideas?
Thanks,
Melissa
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Open Avast.In the left hand column click on scan computer. you should see an option to scan now,underneath that is the option for boot time scanThen follow DJBone's directions.
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Thanks. Now I see it.
I have a huge hard drive so I know it's going to take a while to run (since last time it wasn't done in 9 hours)...so I wanted to ask a question before running the boot scan. Will Avast fix/quarantine anything it finds there? (It looked different being in more of a "DOS screen" last time; and it didn't fix the one threat that was found when I aborted it.)
Thanks,
Melissa
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In the settings you can adjust the scan options before scheduling it.
DJBone
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Thanks. I have run the scan numerous times. I keep getting "virus found" in the boot scan. On several scans I selected "move to chest"---when I check my log it doesn't say that a file was moved to the chest. The second-to-the-last time I ran the boot scan I requested that it "delete" the file. Yet when I ran it again, it still says virus found. :(
Please see attached screen capture.
What do I do? Thanks, in advance, for your help.
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Could you please post a screenshot of the last Scan Log?
DJBone
PS: Never choose delete as option for possible malware because it could be a false poritive. Choose move to chest.
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I ran the full computer scan again last night. This time there were some files that couldn't be scanned (because it said they were password projected); but I didn't get a virus message this time. Maybe choosing "delete" last time (on an ancient archived e-mail file) did the trick.
Attached is that screen shot.
I will run the "boot scan" again today while we're gone; hopefully it will come back clean now.
I chose "delete" because I located the file it was saying was a virus and determined I didn't need it. I knew there was a risk it would tag something else that I needed...but figured the odds were with me that it wouldn't since I had already run the scan so many times this week.
Thanks!
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Double click on a specific scan result/log. Then post the screen shot. It should look something like my screenshot only with actual virus/malware. :)
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Thanks--didn't realize they were clickable!!! LOL Attached.
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I think it's time to call in a malware expert. Be patient one will be with you shortly. :)
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The file in question was an old e-mail archive file. It has now been deleted from the PC.
Still need the Malware expert?
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Still need the Malware expert?
If you want to be sure? Yes. Follow this instructions and attach the logs in your next post: http://forum.avast.com/index.php?topic=53253.0
A malware expert will help you if needed.
DJBone