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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: Rus100 on January 20, 2013, 08:45:47 AM

Title: I can not log in to your account in anti thief
Post by: Rus100 on January 20, 2013, 08:45:47 AM

Hi all! I can not log in to your account in the anti thief writes not true mail or password

Title: Re: I can not log in to your account in anti thief
Post by: binhvirile on January 20, 2013, 10:20:18 AM

Hi,

You mean account in my.avast.com right? Can you check the type mistake?

Regards,
Binh

Title: Re: I can not log in to your account in anti thief
Post by: Rus100 on January 20, 2013, 05:38:38 PM

no I'm talking about the product that I can not enter it in uchetku zapes

Title: Re: I can not log in to your account in anti thief
Post by: Filip Havlicek on January 21, 2013, 09:41:45 AM

Hi,

so you have an account on my.avast.com and you are trying to log into it in Anti-Theft on your Android device?

Filip

Title: Re: I can not log in to your account in anti thief
Post by: Rus100 on January 22, 2013, 02:45:56 AM

Quote from: Filip Havlicek on January 21, 2013, 09:41:45 AM

Hi,

so you have an account on my.avast.com and you are trying to log into it in Anti-Theft on your Android device?

Filip

Yes I have an account and I can not enter as I do not drive a probyval e-mail says that either the true test is not the password or email

Title: Re: I can not log in to your account in anti thief
Post by: Filip Havlicek on January 22, 2013, 07:26:24 AM

I think there is a password recovery option on the my.avast.com webpage. Did you try that?

Filip

Title: Re: I can not log in to your account in anti thief
Post by: Rus100 on January 22, 2013, 04:14:10 PM

Quote from: Filip Havlicek on January 22, 2013, 07:26:24 AM

I think there is a password recovery option on the my.avast.com webpage. Did you try that?

Filip

Thanks for the help I got everything restored password

Title: Re: I can not log in to your account in anti thief
Post by: Filip Havlicek on January 22, 2013, 05:33:46 PM

Glad it's working :)

Filip