Avast WEBforum

Other => General Topics => Topic started by: laingy on February 21, 2005, 12:52:48 AM

Title: please help a noob
Post by: laingy on February 21, 2005, 12:52:48 AM

hi everyone,hope im doin this correct as im new to chattin on forums.i recently updated my avst to 4.6 and when i restarted my com i could no longer use my internet explorer, my search engine is google but it took much longer to respond and when it did it says web page could not be displayed (in red writing) please refresh or try again l8tr blah blah.so i used system restore on my com but this time did not restart and i have no problem and my avast is still 4.5 ver.but i know when i switch of my com and switch back on i will have problem again.any help would be appreciated.

Title: Re: please help a noob
Post by: DavidR on February 21, 2005, 12:55:40 AM

What is your firewall?
What is your OS?
It looks like it is not allowing access (ashWebSv.exe) to the new web shield protection.

Title: Re: please help a noob
Post by: laingy on February 21, 2005, 01:00:25 AM

sygate firewall windows 2000 xp home,ive never had a problem before this update

Title: Re: please help a noob
Post by: Eddy on February 21, 2005, 01:05:55 AM

Newest version of Avast has a webshield provider that you must allow in your firewall.
Did you do that?

Title: Re: please help a noob
Post by: laingy on February 21, 2005, 01:11:33 AM

erm no like i said im pretty new to useing a com ???,but i will have a look thnx.

Title: Re: please help a noob
Post by: laingy on February 21, 2005, 01:48:20 AM

yep had to allow it in firewall,thnx for the help guy's ;D

Title: Re: please help a noob
Post by: CharleyO on February 23, 2005, 05:26:04 AM

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Welcome to the forums, laingy!  I am glad others were able to help you solve your problem.    :D   

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