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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: 4david on January 22, 2013, 05:29:39 PM

Title: registration confirmation email link does not work
Post by: 4david on January 22, 2013, 05:29:39 PM

Hi,

I registered through the app for Android.
First of all the registration email I get is in the Czech language, which is strange, but I can let google translate.
But the issue is that the URL with the confirmation key does not work.

I can log in to the my.avast environment but it says I need to confirm my email first. I tried resending the confirmation email 3 times and each time the URL does not work. I tried in IE and on chrome. Perhaps your service is down for this feature? the confirmation URL I get looks something like this below:

https://my.avast.com/%sconfirm/newemail?token=Acr2uNSSj7h5m8U8COljMtAANTAyN4rSluLy7pAOYpByXIrj9V
(I changed a few letters and digits, don't know if somebody can misuse it otherwise but I kept the length)

Thanks for your help,
David.

Title: Re: registration confirmation email link does not work
Post by: tomas.tunkl on January 22, 2013, 06:01:57 PM

We are really sorry for the problems. Everything should be fixed now.

Tom