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Other => Viruses and worms => Topic started by: gof4u2 on January 25, 2013, 01:18:45 AM

Title: Department of Justice malware
Post by: gof4u2 on January 25, 2013, 01:18:45 AM
One of our laptops got hit with this malware to a point where it is asking for a password on the startup screen. No one created a password and the administrator user does not show up in the safe mode either. I have followed the steps outlined by essexboy and I am uploading the frst.txt here. I'm a little unsure of what to do next. I would like to try things out first before I have to reformat the drive and start over. I would appreciate any help from this forum after someone reads through the frst.txt.
Title: Re: Department of Justice malware
Post by: mikaelrask on January 25, 2013, 05:33:39 PM
hey i would suggest you follow this guide and attach your logs.

http://forum.avast.com/index.php?topic=53253.0

and welcome to the forum.
Title: Re: Department of Justice malware
Post by: gof4u2 on January 25, 2013, 05:45:47 PM
I already have followed the direction and uploaded the frst,txt log. Do I need to upload it again?
Title: Re: Department of Justice malware
Post by: DJBone on January 25, 2013, 05:54:24 PM
Quote from: gof4u2 on January 25, 2013, 05:45:47 PM
Do I need to upload it again?
No.

But please follow the instructions already mentioned by mikaelrask:
Quote from: mikaelrask on January 25, 2013, 05:33:39 PM
hey i would suggest you follow this guide and attach your logs.

http://forum.avast.com/index.php?topic=53253.0

DJBone
Title: Re: Department of Justice malware
Post by: gof4u2 on January 25, 2013, 06:20:43 PM
Thanks for the quick reply. I'm still unsure of what to do. Am I suppose to run all the programs that is on the link and upload all the logs? I cannot get into the infected computer since it is now asking for a password and no password was set. I followed the direction that essexboy had on this forum regarding this malware and have uploaded the frst.log as requested.
Title: Re: Department of Justice malware
Post by: DJBone on January 25, 2013, 06:22:03 PM
Ok then wait untill essexboy responses.

DJBone
Title: Re: Department of Justice malware
Post by: essexboy on January 25, 2013, 11:28:44 PM
Hi sorry for missing you

Download the attached fixlist.txt to the same USB as FRST

Run FRST as before
Press FIX
On completion a log will be generated on the USB drive

Reboot to normal windows and run RogueKiller

(https://dl.dropbox.com/u/73555776/RKScan.GIF)   
 
(https://dl.dropbox.com/u/73555776/RKDelete.GIF)     
Please post:    All RKreport.txt text files located on your desktop.

THEN

Download OTL (http://oldtimer.geekstogo.com/OTL.exe)  to your Desktop
Secondary link  (http://www.itxassociates.com/OT-Tools/OTL.exe)
(https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif)

netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT

Title: Re: Department of Justice malware
Post by: gof4u2 on January 26, 2013, 01:52:17 AM
Thanks for your response essexboy. I am uploading all the files you asked for.
Title: Re: Department of Justice malware
Post by: gof4u2 on January 26, 2013, 01:53:45 AM
More logs uploaded.......
Title: Re: Department of Justice malware
Post by: essexboy on January 26, 2013, 02:12:26 PM
That looks good .. What problems are outstanding ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
Code: [Select]
:OTL
O3 - HKLM\..\Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
Title: Re: Department of Justice malware
Post by: gof4u2 on January 26, 2013, 05:03:21 PM
Here is the log on your last suggestion....
All processes killed
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: michaelp
->Temp folder emptied: 3431929 bytes
->Temporary Internet Files folder emptied: 353764 bytes
->Java cache emptied: 223705 bytes
->FireFox cache emptied: 360280779 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 3286 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 25950 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67362 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 348.00 mb
 
Restore point Set: OTL Restore Point
 
OTL by OldTimer - Version 3.2.69.0 log created on 01262013_095229

Files\Folders moved on Reboot...
C:\Users\michaelp\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
Title: Re: Department of Justice malware
Post by: essexboy on January 26, 2013, 07:47:25 PM
Any outstanding problems ?
Title: Re: Department of Justice malware
Post by: gof4u2 on January 26, 2013, 11:40:57 PM
None that I have noticed. We would like to thank you for your help with this issue. I hope others appreciate your experience in these matters as much as we do. Thanks again...Peace.
Title: Re: Department of Justice malware
Post by: essexboy on January 26, 2013, 11:55:03 PM
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article (http://www.forbes.com/sites/eliseackerman/2013/01/11/us-department-of-homeland-security-calls-on-computer-users-to-disable-java/) and this article (http://www.nbcnews.com/technology/technolog/us-warns-java-software-security-concerns-escalate-1B7938755).
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser (http://www.geekstogo.com/2600/how-to-disable-java-in-your-web-browser/) and How to unplug Java from the browser (http://krebsonsecurity.com/how-to-unplug-java-from-the-browser/))

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).

Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport  (http://www.trusteer.com/Products/Trusteer-Rapport-for-Online-Banking)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)Keep safe  :wave: