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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Mctavish on February 16, 2013, 06:27:39 PM

Title: Removed and Reloaded Avast ,still shows 2 license keys and cant update
Post by: Mctavish on February 16, 2013, 06:27:39 PM

Hi everyone . I have 2 license keys, for my and my wifes computer. Her Vista desktop had Avast and Windows defender  stopped . I thought maybe there was a virus so I  removed Avast , loaded up a new Avast from a clean DVD(downloaded from my computer) and did a scan . No problems. Loaded malwarebytes and no problems also.(Defender still has a problem) . The problem is Avast wont update, it hangs. When I inserted the license key it shows two diffeernt keys to choose from. I may have enteerd my license key the first time in error but I removed Avast a couple of times and reloaded. Also used Regedit to clear Avast from the registry. I did a performance check and saw what looked like 2 Avasts were on the computer ?? I cant see how, since Add/remove programs only show one Avast and I removed all Avast folders before reloading. How could the add license key page show still both keys when I removed Avast multiple times? Thank you.

Title: Re: Removed and Reloaded Avast ,still shows 2 license keys and cant update
Post by: Asyn on February 17, 2013, 07:04:43 AM

- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??