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Other => Viruses and worms => Topic started by: bopeltzman on February 17, 2013, 05:41:56 AM

Title: getting rid of snap.do
Post by: bopeltzman on February 17, 2013, 05:41:56 AM
OK, I've been following the sticky post on how to get rid of Snap.do.
I'm attaching my note pad after running OTL, etc.
Would appreciate any help.
Thanks.
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 17, 2013, 06:17:53 AM
and here's the log from aswMBR.

But I'm wondering if it's really so bad to have the snap.do search engine pop up when I go to www.google.com? I unintalled the snap.do program and I set my IE to open with something other than Snap.do and AOL isn't affected by Snap.do so maybe I should leave well enough alone and just use IE and AOL for my search ISP's

Thanks,
Bob
Title: Re: getting rid of snap.do
Post by: polonus on February 17, 2013, 04:33:17 PM
Not really a good idea to cling to a browser hijacker, read here: http://malwaretips.com/blogs/snap-do-toolbar-removal/

polonus
Title: Re: getting rid of snap.do
Post by: essexboy on February 17, 2013, 05:58:17 PM
No sign of snapdo there has it disappeared from all browsers ?
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 17, 2013, 10:12:40 PM
No, it's tenasiously hanging on to Google. Everytime I open Google, it launches something called feed.snap.do and then Snap.do appears.
I went into my registry and deleted every instance I could find of snap.do or feed.snap, etc.
I also changed my settings in google to open with other programs (such as google) and deleted snap.do from the available search engines in google but, alas, it always loads itself right back on.
Title: Re: getting rid of snap.do
Post by: essexboy on February 17, 2013, 10:20:21 PM
feed.snap.do is within your feeds

I am not sure how feeds are deleted within Chrome as I have never used it and can find little data on it

The other alternative would be a full uninstall/reinstall 
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 18, 2013, 12:38:05 AM
The other alternative would be a full uninstall/reinstall 

That did it. Thanks!

Bob
Title: Re: getting rid of snap.do
Post by: essexboy on February 18, 2013, 04:07:33 PM
All gone now ?
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 18, 2013, 07:26:33 PM
Yes, and it was the easiest. This suggestion should be in the Sticky.
Just uninstall using windows (both the snap.do program and snap.do search engine) then uninstall the Google Chrome, IE, or whatever, and reinstall.
Thanks!
Bob
Title: Re: getting rid of snap.do
Post by: essexboy on February 18, 2013, 07:49:44 PM
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTLRun OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change thatNow that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).

Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport  (http://www.trusteer.com/Products/Trusteer-Rapport-for-Online-Banking)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected (http://securitygarden.blogspot.co.uk/p/blog-page.html) Keep safe  :wave:
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 18, 2013, 08:08:56 PM
OK, thanks for all the info. Will do.
Bob P
Title: Re: getting rid of snap.do
Post by: essexboy on February 18, 2013, 08:22:52 PM
My pleasure  ;D
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 18, 2013, 11:54:23 PM
Quick question: I installed the Hippo Update Checker but when I click on the Icon, nothing happens.
Does that mean the it checked and there are no updates available? Maybe it generates a report when it finds something outdated?

Bob
Title: Re: getting rid of snap.do
Post by: essexboy on February 19, 2013, 02:45:36 PM
When you click on it, it will examine the system and then open a web page to show any updates with links
It will need to be allowed through the firewall
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 19, 2013, 05:01:47 PM
Hmmm. I've installed it 3 times now. It puts an icon on my desktop but nothing happens when I click it.
If I click the program from Internet Explorer, nothing happens there also.
Maybe one of my antivirus programs is blocking it?
Can I uninstall it and get along without it?
Bob
Title: Re: getting rid of snap.do
Post by: essexboy on February 19, 2013, 07:07:30 PM
Yes , Avast 8 will handle the updating of front facing programmes when it is released
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 20, 2013, 03:56:34 AM
OK, thanks again!
Title: Re: getting rid of snap.do
Post by: bopeltzman on February 21, 2013, 06:36:14 PM
Well Snap.do is still gone but ironically, since I un-installed UpdateChecker, UpdateChecker is working just fine now. Came on this morning and helped me update 6 programs that needed it. I love it.
Bob
Title: Re: getting rid of snap.do
Post by: essexboy on February 21, 2013, 07:04:32 PM
Must have been a corrupt download it happens  ;D
Title: Re: getting rid of snap.do
Post by: SEOMaster on March 03, 2013, 12:40:57 PM
Hi, just a small tip for other users who experience problems with Snapdo, it's really easy: If you go to Snapdo's Help, there is a simple explanation for uninstalling the widget. http://www.snapdoapp.com/faq/SnapDo/FAQ.aspx?lang=en
Title: Re: getting rid of snap.do
Post by: bopeltzman on March 04, 2013, 01:55:34 AM
thanks, I'll keep it handy for future problems.
Bob