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Other => General Topics => Topic started by: marc-d-l on February 21, 2013, 01:45:10 AM

Title: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 21, 2013, 01:45:10 AM: For six days now I have been trying to get Avast to work properly on windows 8 (soon to be 7) The only way I can get it to work is to turn it on manualy. Once I have done that, everything is fine until the PC is restarted,I then have to go through the procedures all over again.I have done repairs re installs, the settings are the same as my other pc's .Any of you that have or know windows 8 have any ideas. I want an AV that I can trust to know its working. The way it is now am never sure if am protected or if it's being updated.
Title: Re: Almost ready to give up Avast on window 8
Post by: !Donovan on February 21, 2013, 01:54:28 AM: Hi marc-d-l,

Which version of avast?
Can you provide more details about your OS (specs)?
Do you currently use any other antivirus besides avast?
Have you ever installed any other antivirus besides avast?

~!Donovan
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 21, 2013, 02:16:53 AM: This is a new PC and 4 gigs memory 500 gig hard drive window 8 installed. It has Avast free and Malwarebytes free,windows firewall and win patrol . aside from having zone alarm firewall for one day,that's it.
Title: Re: Almost ready to give up Avast on window 8
Post by: !Donovan on February 21, 2013, 02:27:24 AM: Hi marc-d-l,

Can you try running their uninstaller in Win7 compatibility mode?
http://www.bleepingcomputer.com/download/zonealarm-uninstall-tool/

If you need help: http://www.online-tech-tips.com/windows-8/run-a-program-in-compatibility-mode-in-windows-8/

~!Donovan
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 21, 2013, 03:27:44 AM: Already tried both of the above
Title: Re: Almost ready to give up Avast on window 8
Post by: !Donovan on February 21, 2013, 03:44:44 AM: Are you using avast! 7 or avast! 8?

If avast! 8, are you using the latest build? (http://forum.avast.com/index.php?topic=115499.0)
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 21, 2013, 04:29:15 AM: Interesting question ! All I know is it came from the store already on this pc. How do I tell the difference?
Title: Re: Almost ready to give up Avast on window 8
Post by: !Donovan on February 21, 2013, 04:44:55 AM: From The avast! GUI: Maintenance > Update

~!Donovan
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 21, 2013, 06:07:17 AM: same thing.
Title: Re: Almost ready to give up Avast on window 8
Post by: !Donovan on February 21, 2013, 06:41:17 AM: Quote from: marc-d-l on February 21, 2013, 06:07:17 AM
same thing.

..I do not understand?
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 21, 2013, 04:49:02 PM: I have to manualy turn avast on for it to show on the taskbar then it will update
Title: Re: Almost ready to give up Avast on window 8
Post by: CraigB on February 21, 2013, 04:55:35 PM: Quote from: marc-d-l on February 21, 2013, 04:49:02 PM
I have to manualy turn avast on for it to show on the taskbar then it will update
With all the problems your having with avast why don't you give the new avast 8 RC a try, it's working pretty stable imo.

Remember to download and save the new version first and run the removal tool after deleting the old version.
Title: Re: Almost ready to give up Avast on window 8
Post by: schmidthouse on February 21, 2013, 05:30:39 PM: Quote from: craigb on February 21, 2013, 04:55:35 PM
Quote from: marc-d-l on February 21, 2013, 04:49:02 PM
I have to manualy turn avast on for it to show on the taskbar then it will update
With all the problems your having with avast why don't you give the new avast 8 RC a try, it's working pretty stable imo.

Remember to download and save the new version first and run the removal tool after deleting the old version.

+1 Craig.
I also am running Avast Pro version 8.1479RC on Windows 8 Pro 64Bit with no problems at all right now. ;)
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 22, 2013, 05:12:34 AM: I gave up on Avast for windows 8 I just cant find a solution, so I downloaded another AV. I will keep avast on my vista and the xp.After a week of trying I gave up (for a while).
I really want to THANK all of you for your effort in trying to help. I will give myself a few more weeks on this S...y windows 8 and try again. Once more THANKS a bunch
Title: Re: Almost ready to give up Avast on window 8
Post by: CraigB on February 22, 2013, 05:15:55 AM: As I mentioned previously your soloution to all of your problems would have been to install the RC2 8.0.1480.
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on February 22, 2013, 07:39:35 AM: I did, with the same results.Not blaming avast just windows 8 and the opperator.
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on March 02, 2013, 03:30:33 AM: Am back, I really never left.I still used Avast on XP and vista,but my windows 8 was another story,it turns out I had memory problems.They never found out the problem and since it was a new pc they gave me another.Got it home the next day the memory sticks fried to a crispy lump.Back to the shop for another new PC. So far so good with avast installed and working good.By the way all 3 PC are ASUS.
Title: Re: Almost ready to give up Avast on window 8 (solved)
Post by: CraigB on March 02, 2013, 04:20:09 AM: Don't you just love computers ;)

Glad you've found and solved the problem :)
Title: Re: Almost ready to give up Avast on window 8 (solved)
Post by: SpeedyPC on March 02, 2013, 05:54:17 AM: Glad to see ASUS rule the PC world ;D and I'm still loving my great laptop ;D ;D
Title: Re: Almost ready to give up Avast on window 8
Post by: marc-d-l on March 02, 2013, 08:18:27 PM: Dang,same as before avast not updating. What could I possibly be doing wrong except that I have window 8 on this PC. It's set up the same as my vista but win 8 just doesn't update.I can manualy update but auto doesn't work.this is the new version 8.0.1482.
Title: Re: Almost ready to give up Avast on window 8
Post by: DavidR on March 02, 2013, 09:18:13 PM: I don't see any questions, suggestions about your Update settings.
Lets do some digging, What are your avastUI > Settings > Updates > scroll down to and open Proxy Settings ?

If it isn't set to Direct connection (no proxy) set it to that.
There have been problems in the past with obtaining the information from Internet Explorer if set to Auto Detect.