Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lindamnovak on February 27, 2005, 07:15:37 PM
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:-[ Avast cannot access the file adstatkeep.exe to remove, what do i do?
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- What OS are you using? is it up to date?
- What avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
- Where was it found example (C:\windows\system32\infected-filename.xxx)?
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The file name: c:\program files\adstatus service\adstatkeep.exe
Malware name: Win32:Adan-001[Adw]
VPS version: 0508-4, 02/27/2005
I get the message: Access is denied
Cannot process "c:\program files\adstatus service\adstatleep.exe"
everytime I open up avast i get the warning that memory is infected.
Prior to getting this message i had run an update of avast and had run a complete virus check, including all files. Now i can't "move to chest" the affected file.
I tried to delete file at the next system start, to no avail.
I am using avast v.4.6 home edition
What can I do??
My VPS file version is: 0508-4, compilation date: 02/27/2005
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Are you using Windows XP?
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning
Select for scanning archives.
Boot.
Access denied means, generally, that the file is in use by another process (program) and cannot be repaired/cleaned/moved/handled by avast!
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I have windows 98
I will try the boot-time scan
Linda
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The reason I asked what OS, are you using is, if you have XP you can schedule a boot-time scan from within avast. Now you have let us know you have win98, boot-time scan is not available on win98.
A google search for adstatleep.exe indicates that this is likely to be spyware, if you haven't got this software, get it install it and run it (freeware).
1. Ad-Aware (http://www.lavasoft.de/support/download)
2. Spybot Search and Destroy (http://www.safer-networking.org/index.php?lang=en&page=download)
3. Spywareblaster (http://www.javacoolsoftware.com/spywareblaster.html)
4. Download HijackThis.zip (http://www.spywareinfo.com/~merijn/files/hijackthis.zip)
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I have windows 98 - I will try the boot-time scan
You can´t as it's not a Windows 98 feature, only XP... :-\
You can try to boot into safe mode (pressing F8 while booting) and trying to scan/remove the virus there.
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:D
I ran avast from safe mode, did a through scan,
avast still would not move to chest,
but it did let me delete the file.
the file was: C;\Windows\TEMP\_avast4_\unp251899839
will removing this file affect avast? the screen appears in black and white now, but seems to be functioning
the infection was: WIN32:Adan-001[Adw]
after deleteling I rebooted, i opened avast, and my computer is now clean Is there anything else i need to do?
I do have ad-aware installed, and i run it weekly
anyway, hopefully my computer is safe, again
thanks for your help!!!!!!
Linda
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The file was: C;\Windows\TEMP\_avast4_\unp251899839
Will removing this file affect avast?
No. It's safe to be deleted, it's a temporary file.
After deleteling I rebooted, i opened avast, and my computer is now clean Is there anything else i need to do?
Set your sensitivity to High (on the Standard Shield provider settings). ;)
Keep your avast installation updated and run regular (weekly based) scannings :)