Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: philou on February 27, 2005, 10:55:10 PM
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Hello.
I use Thunderbird and avast 4.6 on XP sp 2 with every accesses alloweded to avast by the firewall (Sygate) and I have this pile of Connection timeout messages ...
The frequence of those messages seams to be the same that the frequence of automatic mail downloads from Thunderbird...
If you have any solution except Outlook or "no spam control"...
Thanks for your help.
Philippe.
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Are you using SSL to securely check your mail? Won't work with a virus scanner without some special external setup.
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I use Thunderbird with Avast 4.6 on XP SP2 (although my Firewall is ZoneAlarm).
When I first installed Avast (a couple of months ago) I too experienced timeouts. I increased the timeout in Thunderbird from the default 45 seconds to 120 seconds and have had no timeouts since.
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Hi,
I'm having the same problem of philou :(
Regards
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Do as alanrf suggests and increase the time out delay in your email program.
Does this only happen when sending email with attachments?
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Do as alanrf suggests and increase the time out delay in your email program.
Does this only happen when sending email with attachments?
I have the timeout delay on 5min...
This not happen when sent emails...
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I'm using the 4.6.639...
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What mail are you trying to receive?
How have you got it set up in TB?
--lee
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The email from my pop mail server...
(http://img87.exs.cx/img87/8291/avastemailproblem2nn.png)
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Do as alanrf suggests and increase the time out delay in your email program.
Does this only happen when sending email with attachments?
I have the timeout delay on 5min...
Is this just a coincidence as I see your check for new messages is also every 5 mins...
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Do as alanrf suggests and increase the time out delay in your email program.
Does this only happen when sending email with attachments?
I have the timeout delay on 5min...
Is this just a coincidence as I see your check for new messages is also every 5 mins...
I made mistake...
My timeout in Internet Mail provider is the default 120 seconds...
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The email program is more likely to be the one timing out before Internet Mail provider, check that setting in your email program and increase it.
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Did you want that I increase the minutes of checking new mail in Thunderbird?
I have used this settings in old versions of avast and didn't had any problem...
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No, it doesn't matter how frequently you check your email, but the time before your email program decides the server is inactive and shows the time out message. It is in your email programs settings, this is an example of OE's time out setting:
(http://img.photobucket.com/albums/v325/for-dwr/timeoutoe.jpg)
Find the equvilent in your email program and increase it.
There have been changes to the latest versions in the Internet Mail provider which may have had an impact on your email scanning (this is what is going on when the email program thinks the server is idle).
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Do you have a lot of emails left on the server? I noticed that my access time increased dramatically when the mail client needed to sort through a lot of messages to find the new ones.
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No, it doesn't matter how frequently you check your email, but the time before your email program decides the server is inactive and shows the time out message. It is in your email programs settings, this is an example of OE's time out setting:
Find the equvilent in your email program and increase it.
I can't find that option in Thunderbird... :(
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Do you have a lot of emails left on the server? I noticed that my access time increased dramatically when the mail client needed to sort through a lot of messages to find the new ones.
Yes, normally I left the messages on server, but if I delete them in Thunderbird, I set the Thunderbird to also delete in server...
You can see that config in the picture above...
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This is really very annoying... :(
Try to fix this, please...
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Are you sure it's not a problem with the firewall settings?
I've tried right now and Thunderbird is working perfectly with 4.6.639 ;)
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I use the Outpost on 2 years and don't had any problems...
I will make a clean install of avast and see what is happen...
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No, it doesn't matter how frequently you check your email, but the time before your email program decides the server is inactive and shows the time out message. It is in your email programs settings, this is an example of OE's time out setting:
Find the equvilent in your email program and increase it.
I can't find that option in Thunderbird... :(
It is there, people have changed it in the past (see alanrf's post).
When I first installed Avast (a couple of months ago) I too experienced timeouts. I increased the timeout in Thunderbird from the default 45 seconds to 120 seconds and have had no timeouts since.
I don't use Thunderbird, but I would look in the same sort of area, Tools, Accounts, select the account and select properties. I know thunderbird doesn't have an off-line help file so you will have to dig around to find it.
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I've tried right now and Thunderbird is working perfectly with 4.6.639 ;)
What version of Thunderbird you use?
I'm using the 1.0.2 (20050317)...
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What version of Thunderbird you use?
An older one... the last available Brazilian Portuguese 1.0RC1 (20041201)
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What version of Thunderbird you use?
An older one... the last available Brazilian Portuguese 1.0RC1 (20041201)
Maybe the version could be the problem...
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Maybe the version could be the problem...
For me, the solution ;D
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VaMPiRiC_CRoW
Thunderbird does not provide a way of changing the POP3 timeout in the GUI. You need to create a user preference override.
You can do this by creating (or adding to) a file called user.js in your Thunderbird profile folder.
To change the POP3 timeout add the lines:
// Increase pop3 timeout:
user_pref("mail.pop3_response_timeout", 90);
In this example the timeout is set to 90 seconds (instead of the default 45 seconds of Thunderbird). Adjust the time as you need.
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Thanks for that, I'm sure it will be a benefit for other Thunderbird/avast! users.
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You can do this by creating (or adding to) a file called user.js in your Thunderbird profile folder.
Thanks Alan... Can we tweak more? Is there a list of possibilities?
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Maybe the version could be the problem...
For me, the solution ;D
Yep, the solution to work with avast!, but it works very well with other AV, so I think that the avast developers should make something about this...
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VaMPiRiC_CRoW
Thunderbird does not provide a way of changing the POP3 timeout in the GUI. You need to create a user preference override.
You can do this by creating (or adding to) a file called user.js in your Thunderbird profile folder.
To change the POP3 timeout add the lines:
// Increase pop3 timeout:
user_pref("mail.pop3_response_timeout", 90);
In this example the timeout is set to 90 seconds (instead of the default 45 seconds of Thunderbird). Adjust the time as you need.
Thanks :)
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m.m
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I continue to have this... :(
Can the developers correct this, please!?
Thanks
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Did you try increasing your timeout in Thunderbird or are you just insisting that the Avast team fix this?
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I can reply to you with some questions:
Why do we have to change a lot of thing in the other program to work fine with avast!?
I not just install avast! and everything works fine?
I do this with others AV's without any problem, only with avast! I have to change the config file, and hidden settings of other programs. Do you think that this is normal? I don't...
Think about normal users that just want to install an AV and forget it... With avast! this is impossible...
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If something isn't working and you are offered a suggestion that may fix it, yet you chose not to try it because the program doesn't work out of the box, is your choice.
It can take time to scan incoming or outgoing email, during that period your email program is awaiting a response from the server after its fixed delay time period it pops up the warning.
Not all AVs scan email, not all AVs scan at the same depth/degree, so it is hard to make a balanced comparison.
Not all AVs use a localhost to scan email prior to it getting to your inbox (this does take time) and potentially causing harm, waiting fro the email to be downloaded to the inbox (and saved on your HDD) may be faster (and not cause a time out pop-up) but to my mind this is a lessor level of protection. Life is full of compromises.
Thunderbird has a default of I believe 45 seconds OE has a default of 60 or 120 seconds (mine is set to 90), which is correct? whichever suits your needs. avast! can't always cater for every email programs settings directly out of the box, so some fine tuning may be required.
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Not all AVs scan email, not all AVs scan at the same depth/degree, so it is hard to make a balanced comparison.
NOD32, KAV, BitDefender, AVG, Symantec...
Only have problems with avast since the default settings in this version was changed...
If works fine before, why change? Why not adjust to all the majors programs?
And I'm not speak only about me, but for the others users that doesn't perceive nothing of computers...
These users just want to install the AV, and don't want "complicated" settings to change...
I know some users that install the programs, if they doesn't works, just uninstall and try other...
But this is my opinion...
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NOD32, KAV, BitDefender, AVG, Symantec...
Only have problems with avast since the default settings in this version was changed...
Do these use the localhost to scan emails?
Are you talking about the update that included the transparent set-up of ashMaiSv.exe or something else?
If works fine before, why change? Why not adjust to all the majors programs?
Which version from - to what change?
Adjust what Major programs?
But this is my opinion...
As is your right to ignore a suggestion which may resolve the issue.
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NOD32, KAV, BitDefender, AVG, Symantec...
Only have problems with avast since the default settings in this version was changed...
Do these use the localhost to scan emails?
Are you talking about the update that included the transparent set-up of ashMaiSv.exe or something else?
I'm talking about receive email throught Thunderbird...
If works fine before, why change? Why not adjust to all the majors programs?
Which version from - to what change?
Adjust what Major programs?
The antepenultimate version...
In my case, I have to change Thunderbird and a setting because Ad Muncher, but now avast have more incompabilities...
But this is my opinion...
As is your right to ignore a suggestion which may resolve the issue.
I don't said that I will ignore the suggestions, I just want a better solution for the problems...
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I don't said that I will ignore the suggestions, I just want a better solution for the problems...
Alwil team, why don't you say anything? From time to time, we, the users, get lost without official support... This lack of support makes the things worst.
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As is your right to ignore a suggestion which may resolve the issue.
I don't said that I will ignore the suggestions, I just want a better solution for the problems...
I believe that changing the default timing in thunderbird will ultimately be quicker than waiting for a better solution, whatever that may be.
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I believe that changing the default timing in thunderbird will ultimately be quicker than waiting for a better solution, whatever that may be.
Me too, but this is not a reason for Alwil does not 'try' to solve the timeouts problems...
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Unfortunately, it seems that I'm wasting my time...
Thanks for your support...
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Sorry for opening this thread again,
but how do we configure avast to scan emal from thunderbird...
I have thunderbird 1.0.3 and used it to download messages from my gmail account.. However after checking the internet mail and outlook resident providers, it said that 0 files have been scanned...
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gmail uses secure (SSL) mail for pop3 and smtp. Search the forum for SSL, Stunnel, gmail to see several tutorials on how to set up avast! for gmail.
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http://forum.avast.com/index.php?topic=10428.0
Ok I found it... I will better not try it, because it need much time... And it depends on third party programs... It would be better if avast could scan SSL accounts so I will post a request into the request topic
thanks anywaY
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It would be better if avast could scan SSL accounts so I will post a request into the request topic
thanks anywaY
SSL Secure Sockets Layer - this is encrypted traffic and wouldn't be very secure if avast could simply open it to scan (so could others). I believe that the Alwil Team have ruled out any avast, SSL integration in these forums previously (certainly in the medium term).
Using Stunnel, avast can first scan the outbound email (no encryption) before it is passed to Stunnel to do the SSL connection, etc. this is perhaps an over simplification but very basically what happens.
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ok then if avast would be developed in that way that acts like stunnel eliminating the use of this utility?
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I find the use of Stunnel and OpenSSL works very well, requires no maintenance, and is very easy to set up and even modify to go to a different secure email system (like gmail, which uses a different SMTP setup). There is even a Stunnel users group. A good FAQ/tutorial combining the various postings would be nice for new users, though.
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ok then if avast would be developed in that way that acts like stunnel eliminating the use of this utility?
It's not a scanning feature, or antivirus, it's about security connections.
I don't think that avast! will develop it. It's not an avast! concern after all. It's the same of developing text edit features, a calculator...
Well, different applications for different purposes.
Thanks to sded I got my pop/smtp SSL email scanned with avast! ;)