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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: Voltorb on March 01, 2005, 02:42:54 PM

Title: Errors reported
Post by: Voltorb on March 01, 2005, 02:42:54 PM

About 20 of these (exactly the same) were reported this morning.

[XXX-IS2]: AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\WINNT\Security\edb.chk (C:\WINNT\Security\edb.chk) returning error, 0000A413.

Is there a reference of Avast errors somewhere?  What's A413?

Thanks in advance!

Title: Re: Errors reported
Post by: Eddy on March 01, 2005, 02:45:33 PM

Quote from Vlk:

Quote

Error 0000A413 means something went really wrong, such as the virus DB file being badly damaged...

Please use the search option. There are various threads about this.

Title: Re: Errors reported
Post by: igor on March 01, 2005, 02:52:35 PM

Actually, A413 means "Unwanted exception" - which may have many possible reasons.
If you copy the mentioned file - edb.chk - to some other location (is it possible to copy it?) and scan it e.g. using the Explorer Extension - does the same problem occur (i.e. does a new record appear in avast! log)?

Title: Re: Errors reported
Post by: Voltorb on March 01, 2005, 04:32:11 PM

Thanks for the quick reply.  I did a search before posting my question, and saw conflicting information, and none of the results were for this file name.

After copying the file to the desktop, another error appeared.

Title: Re: Errors reported
Post by: igor on March 01, 2005, 04:37:30 PM

How big is the file?
Could you send us the file so that we can check what the problem might be? (even though I have a bad feeling that it won't reproduce here... but who knows).

Title: Re: Errors reported
Post by: Voltorb on March 01, 2005, 06:58:37 PM

Here you go... I added.txt so I could attach it.