Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: TBone69 on March 04, 2013, 06:42:45 PM

Title: avast! PIN
Post by: TBone69 on March 04, 2013, 06:42:45 PM

Dear All,
I'm a new Avast Mobile Security user. Somehow PIN got corrupted.
It asks me for a PIN, that I don't know. It tells that pin recovery is not set.
I just removed and reinstalled Avast. The situation is the same.
What shall I do?
Any idea welcome.
Regards,
T

Title: Re: avast! PIN
Post by: Filip Havlicek on March 05, 2013, 09:20:44 AM

Hi,

you installed Anti-Theft as well, right? Then you have to uninstall both Mobile Security and Anti-Theft to get rid of the PIN.

Filip

Title: Re: avast! PIN
Post by: TBone69 on March 05, 2013, 10:11:05 AM

Yes, thank you.
Than I could solve it by uninstalling.
The problem was that I used to add the pin so fast while anti-Theft needs more delay between the characters otherwise it rewrites the existing one.
It's an unusual behavior for me. So, I found the random name application and reinstalled. Now it works fine.
Thanks,
T