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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Alikhan on March 04, 2013, 06:56:41 PM

Title: Avast does not check for updates at PC boot up
Post by: Alikhan on March 04, 2013, 06:56:41 PM
Since installing Avast 8, the Avast running on my Windows 8 machine does not check for updates at PC boot up. I've tried a repair and even another clean install on the program and still it does not seem to work. However, normal update intervals are working fine such as scheduled scans and it's checking for update as set (every 60 mins customized). The only problem is the boot up update.

Any suggestions?
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 04, 2013, 09:57:39 PM
Bump...
Title: Re: Avast does not check for updates at PC boot up
Post by: essexboy on March 04, 2013, 10:06:16 PM
Are you running quick boot on 8 ?  If so files are cached to start quicker so Avast does not treat it as a boot but as a return from sleep so it will adhere to the 4 hour checkup... If it was asleep for 4 hours and one minute it will wait for 3 hours 59 minutes before the next check
Title: Re: Avast does not check for updates at PC boot up
Post by: Asyn on March 04, 2013, 10:06:37 PM
1. avast! GUI -> Settings -> Troubleshooting -> Enable: "Load avast! services only after other system services"
2. Click OK.
3. Reboot.
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 04, 2013, 10:14:01 PM
Are you running quick boot on 8 ?  If so files are cached to start quicker so Avast does not treat it as a boot but as a return from sleep so it will adhere to the 4 hour checkup... If it was asleep for 4 hours and one minute it will wait for 3 hours 59 minutes before the next check

How do I find out if I'm running quick boot? I've also set the interval to every 60 mins and that works fine.
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 04, 2013, 10:15:18 PM
1. avast! GUI -> Settings -> Troubleshooting -> Enable: "Load avast! services only after other system services"
2. Click OK.
3. Reboot.

Thanks, I'll give it a shot.
Title: Re: Avast does not check for updates at PC boot up
Post by: Asyn on March 04, 2013, 10:26:26 PM
1. avast! GUI -> Settings -> Troubleshooting -> Enable: "Load avast! services only after other system services"
2. Click OK.
3. Reboot.

Thanks, I'll give it a shot.

You're welcome.
Please report back.
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 04, 2013, 11:01:09 PM
1. avast! GUI -> Settings -> Troubleshooting -> Enable: "Load avast! services only after other system services"
2. Click OK.
3. Reboot.

Thanks, I'll give it a shot.

You're welcome.
Please report back.

You're a star. It seems to have done the trick, thanks. Hopefully it carries on to work fine.
Title: Re: Avast does not check for updates at PC boot up
Post by: Asyn on March 04, 2013, 11:07:00 PM
1. It seems to have done the trick, thanks.
2. Hopefully it carries on to work fine.

1. NP Alikhan.
2. It should. ;)
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 05, 2013, 08:42:30 AM
1. It seems to have done the trick, thanks.
2. Hopefully it carries on to work fine.

1. NP Alikhan.
2. It should. ;)

After another reboot, it stopped updating on boot. I have a feeling I have quick boot enabled. How do I check?
Title: Re: Avast does not check for updates at PC boot up
Post by: slybo on March 05, 2013, 02:01:45 PM
I have windows 8, but not pro. This is one of the first things I disabled after installing windows 8. One mine go control panel > power options> on the left of page, choose what the power buttons do>at bottom of page, shut down settings> uncheck Turn on Fast Startup. If this is grayed out you may have to look at top of last page and click on> change settings that are currently unavailable. slybo

Note, I believe this is what you mean by quick boot
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 05, 2013, 08:19:27 PM
I have windows 8, but not pro. This is one of the first things I disabled after installing windows 8. One mine go control panel > power options> on the left of page, choose what the power buttons do>at bottom of page, shut down settings> uncheck Turn on Fast Startup. If this is grayed out you may have to look at top of last page and click on> change settings that are currently unavailable. slybo

Note, I believe this is what you mean by quick boot

Why can't Avast check for updates when quick boot is enabled...
Title: Re: Avast does not check for updates at PC boot up
Post by: slybo on March 05, 2013, 08:43:06 PM
The reason for all this I think essexboy explained in an above post, try it and see if it works. If you google it you will find a lot more. I have had no problems with unchecking it, I also did this because I do not like the idea of fast startup instead of the good old way. slybo
Title: Re: Avast does not check for updates at PC boot up
Post by: DavidR on March 05, 2013, 08:45:21 PM
I have windows 8, but not pro. This is one of the first things I disabled after installing windows 8. One mine go control panel > power options> on the left of page, choose what the power buttons do>at bottom of page, shut down settings> uncheck Turn on Fast Startup. If this is grayed out you may have to look at top of last page and click on> change settings that are currently unavailable. slybo

Note, I believe this is what you mean by quick boot

Why can't Avast check for updates when quick boot is enabled...

For the reasons already given by essexboy...

Are you running quick boot on 8 ?  If so files are cached to start quicker so Avast does not treat it as a boot but as a return from sleep so it will adhere to the 4 hour checkup... If it was asleep for 4 hours and one minute it will wait for 3 hours 59 minutes before the next check
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 05, 2013, 09:37:43 PM
Is there a way to make avast think uts an actual boot up like modify the settings to make it do so? Such as modifying the avast.ini file?
Title: Re: Avast does not check for updates at PC boot up
Post by: DavidR on March 05, 2013, 11:00:23 PM
Not really as windows is effectively masking what is a boot, how could avast determine what is a return from sleep from this fast boot, it is more like the old style hibernation than anything else, loading what is in the hiberfil.sys cache.
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 05, 2013, 11:07:59 PM
Not really as windows is effectively masking what is a boot, how could avast determine what is a return from sleep from this fast boot, it is more like the old style hibernation than anything else, loading what is in the hiberfil.sys cache.

So in other words.. I can't do anything other than change the boot settings? I was asking like if the avast.ini file could be made to update after returning from sleep mode...
Title: Re: Avast does not check for updates at PC boot up
Post by: essexboy on March 05, 2013, 11:28:14 PM
As far as I am aware no
Title: Re: Avast does not check for updates at PC boot up
Post by: DavidR on March 05, 2013, 11:33:46 PM
The answer is still the same, even if there was an avast5,ini parameter (which as far as I'm aware there isn't), the basic problem is still there and avast doesn't generally run an update immediately after coming out of sleep, that is down to the update interval. I have a win7 netbook which spends most of its time in sleep, I don't hibernate it as I don't like the hiberfil.sys file size that it creates to do this.

Now I have my update check interval set to 2 hours, so in most cases it will have been in sleep for more than that interval ,so is likely to check for update on coming out of sleep. Which it just has updating to VPS 130305-1.

That may well suit your needs better than this fast boot, as in doing a fast boot, you are also shutting down the OS and that effectively suspends that update check interval. On a normal boot avast would check for updates and the update interval would then start.

You could also reduce the update check interval further, I believe the Pro and AIS versions can go as low as 15 minutes.
Title: Re: Avast does not check for updates at PC boot up
Post by: Alikhan on March 05, 2013, 11:47:23 PM
Thanks for the help. I guess I'll set it to update every 60 mins.
Title: Re: Avast does not check for updates at PC boot up
Post by: jrukim on March 06, 2013, 12:37:38 AM
I have that problem too with w8 on a laptop and runing on battery the sleep mode are frequently and we will never get the update. The only option to get a real boot is using the restart option when possible. I set the check option to 90 minutes and I will try to 60 or less to avoid this. I am using the free avast.
Title: Re: Avast does not check for updates at PC boot up
Post by: DavidR on March 06, 2013, 12:43:21 AM
With avast free the lowest interval you can set is 120 minutes, if you set it lower it is not used and presumably you then get the default interval of four hours.
Title: Re: Avast does not check for updates at PC boot up
Post by: jrukim on March 06, 2013, 12:50:44 AM
Now I have it set to 90 minutes and is working well. Once I set it to 60 and I notice that really is not working