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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: garack on March 04, 2013, 08:34:14 PM

Title: After Upgrading to 8.0.1482 Thunderbird cant get or Send Mails
Post by: garack on March 04, 2013, 08:34:14 PM
After Upgrading to 8.0.1482 Thunderbird 17.03 cant get or Send Mails.

I allowed all Zertificats, then wrote a mail from one gmail account to  another..Mail is working in Gmail Web client but not incoming in Thunderbird. And cant be copied to Send objects either.

Here some Sceen of my Settings (i use the German Version) :

http://img4.fotos-hochladen.net/uploads/avast67movzp41r.jpg

Title: Re: After Upgrading to 8.0.1482 Thunderbird cant get or Send Mails
Post by: DavidR on March 04, 2013, 08:39:29 PM
Read the text at the bottom of the avast SSL Accounts image you posted (my image attached), this states you should remove the accounts from within that section.

Set your thunderbird email account settings to use SSL on the ports as they were before making any adjustments so avast could scan them.
Title: Re: After Upgrading to 8.0.1482 Thunderbird cant get or Send Mails
Post by: garack on March 04, 2013, 08:42:45 PM
ok i deleted all settings but let ssl search aktivated. Problem is still there.

http://img4.fotos-hochladen.net/uploads/avasterroren05xlkqtp.jpg
Title: Re: After Upgrading to 8.0.1482 Thunderbird cant get or Send Mails
Post by: DavidR on March 04, 2013, 09:48:07 PM
I think that you need to change the Password Normal to Password Secure.
Title: Re: After Upgrading to 8.0.1482 Thunderbird cant get or Send Mails
Post by: vojtech on March 05, 2013, 11:15:03 AM
Hello,
check if you have the avast certificate in Thunderbird, see
https://feedback.avast.com/responses/mail-shield-related-ssl-eror-unable-to-get-local-issuer-certificate

If you accepted some certificates after being alerted by Thunderbird, go to the Servers tab in their Certificate Manager and delete those below the 'avast! Mail Scanner Root'.