Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: NMck on March 08, 2013, 06:01:28 PM
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After the update about 3 days ago, I could no longer send email (I use Windows live mail). I contacted my internet provider; we went over the accounts - all was fine. They suggested I turn off avast scan for emails - that worked.
I called Avast - they denied having any complaints about the update, particularly with emails; they tried to sell me a "technical support package" to "fix" my computer.
I looked on this blog, and surprise, surprise! complaints about email programs having problems after the latest update!! (I fixed the problem manually in the Avast program - thank you BLOGGERS!)
I am new to Avast and have liked it so far. BUT - is this common with Avast? that their updates disrupts other programs (particularly email) and they deny anything is amiss in their program??
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as far as i know the phone support is something avast buy from another company
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I personally have not had issues on my 2 OS's with program or VPS updates disrupting other programs or my email settings, although I am reading some users seem to notice issues after updates; sometimes with email.
Not sure however what the source of the problems are? :)