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Other => General Topics => Topic started by: herpgal80 on March 03, 2005, 10:22:39 PM

Title: Registration?
Post by: herpgal80 on March 03, 2005, 10:22:39 PM

I feel like a dummy....I can't seem to get to the place to re-register an update! Duh, can you help me please?
Dee

Title: Re: Registration?
Post by: Eddy on March 03, 2005, 11:30:04 PM

There is no need to 're-register a update.

What is your exact problem?
(include details please)

Title: Re: Registration?
Post by: herpgal80 on March 05, 2005, 02:34:12 AM

Thanks for the reply!
I thought I had only upgraded, but it keeps asking me for my registration number. When the box pops up, for the frequent upgrades, it states I need to add my number. Maybe I downloaded a new copy instead of the update?
Dee

Title: Re: Registration?
Post by: Eddy on March 05, 2005, 02:42:34 AM

No I don't think so.

Several things can be going on here.
Is your system date/time still correct?
Is the key you are using about 14 months old?

Title: Re: Registration?
Post by: herpgal80 on March 05, 2005, 04:20:41 AM

Hi Eddy,
My time and date are correct, the program has been on here forever, but I have never had to re-enter the key, or re-register. Kinda strange, but I don't doubt it's something I've done wrong.
I just scanned my system with it, and that works fine.
The update box still pops up and states that I need to supply my registration key or number.
Dee

Title: Re: Registration?
Post by: Lisandro on March 05, 2005, 01:10:24 PM

Quote from: herpgal80 on March 05, 2005, 04:20:41 AM

Hi Eddy,
My time and date are correct, the program has been on here forever

You have to register again each 14 months.
So, can you please register avast again, receive a new key, copy and paste it there?  :)

Title: Re: Registration?
Post by: herpgal80 on March 07, 2005, 07:35:56 PM

Thanks Eddy,
I did what you suggested, and I am good to go!
Thanks for your help!
Dee ;) :D