Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: SusanT on March 12, 2013, 03:35:55 AM

Title: Avast on Nexus 7 Tablet - Virus Problem
Post by: SusanT on March 12, 2013, 03:35:55 AM

I'm using Avast on a Nexus 7 tablet and over the past few days it keeps saying "Problems found".  When I hit "Resolve all", it says "You are about to ignore 4 items, do you really want to continue".  The problems it is picking up are all Invalid context during scan (for email, avast, etc, virtually anything I open).  Any suggestions?   Thanks.

Title: Re: Avast on Nexus 7 Tablet - Virus Problem
Post by: Filip Havlicek on March 12, 2013, 09:22:35 AM

Hi,

deleting AMS data in Settings of your tablet should definitely fix the issue unless something corrupted the AMS installation itself.

Filip

Title: Re: Avast on Nexus 7 Tablet - Virus Problem
Post by: SusanT on March 12, 2013, 03:14:06 PM

Thanks, that fixed it. 

Title: Re: Avast on Nexus 7 Tablet - Virus Problem
Post by: Filip Havlicek on March 12, 2013, 04:15:58 PM

No problem, glad it worked.

Filip