Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: CaptainLeonidas on March 12, 2013, 09:17:08 PM

Title: Support Tickets: do they even look at them?
Post by: CaptainLeonidas on March 12, 2013, 09:17:08 PM

Well, as the subject mentioned I am wondering how long it takes before a support tickets get answered.

I have 1 now waiting in some response (well any like really) for over 6 days.
This issue I have is now going on 12 or more days but who is counting right.

Title: Re: Support Tickets: do they even look at them?
Post by: DavidR on March 12, 2013, 09:33:29 PM

Normally it isn't any were near this delay.

Personally I would use the forums as nothing is as fast as the forums for a response.

Or is this in relation to a topic/problem that hasn't been resolved ?
If so what is the URL of the topic ?

Title: Re: Support Tickets: do they even look at them?
Post by: avast@@dvantage77.com on March 12, 2013, 10:24:29 PM

Maybe we already know your answer!