Avast WEBforum

Other => Viruses and worms => Topic started by: Mr Wonderstuff on March 13, 2013, 11:59:19 AM

Title: Avast - unsecured
Post by: Mr Wonderstuff on March 13, 2013, 11:59:19 AM
I am helping a friend whose Avast currently shows unsecured. Repairing doesn't work and brings up a message about another program wanting to shut down Avast. Uninstalled Avast using the uninstall tool and reinstalled...worked fine but on bootup reverted back to unsecured. Will post logs...
Title: Re: Avast - unsecured
Post by: Mr Wonderstuff on March 13, 2013, 12:00:47 PM
ADW Cleaner
Title: Re: Avast - unsecured
Post by: Mr Wonderstuff on March 13, 2013, 12:02:20 PM
MBAM
Title: Re: Avast - unsecured
Post by: Mr Wonderstuff on March 13, 2013, 12:03:16 PM
OTL
Title: Re: Avast - unsecured
Post by: Mr Wonderstuff on March 13, 2013, 12:04:04 PM
aswMBR
Title: Re: Avast - unsecured
Post by: Dezarius on March 15, 2013, 04:04:59 PM
I am helping a friend whose Avast currently shows unsecured. Repairing doesn't work and brings up a message about another program wanting to shut down Avast. Uninstalled Avast using the uninstall tool and reinstalled...worked fine but on bootup reverted back to unsecured. Will post logs...

I am having a similar problem. All of a sudden Avast shows as "unsecured" and "Not registred" 0 days remaining. Repair or resolve all doesn't work. Tried uninstalling, reinstalling, and registered for a new key- worked until I rebooted then it was back to unsecured "not registered". Been using Avast for years but this is new.
Title: Re: Avast - unsecured
Post by: DavidR on March 15, 2013, 04:18:58 PM
<snip quote>
I am having a similar problem. All of a sudden Avast shows as "unsecured" and "Not registred" 0 days remaining. Repair or resolve all doesn't work. Tried uninstalling, reinstalling, and registered for a new key- worked until I rebooted then it was back to unsecured "not registered". Been using Avast for years but this is new.

Ideally this should be in your own new topic as it may not be the same issue.

This is for both of you to try if it doesn't work for Dezarius then please start your own new topic so as not to confuse this one.
- Download the latest version of avast, 8.0.1483 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe) and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for all versions).
This needs to be followed exactly including running the uninstall for the previous and current version of avast.
Title: Re: Avast - unsecured
Post by: essexboy on March 15, 2013, 04:24:29 PM
Did you have Zone Alarm installed on this system ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
Code: [Select]
:OTL
O3 - HKU\S-1-5-21-3210009278-534637584-3471716444-1001\..\Toolbar\WebBrowser: (ZoneAlarm Toolbar) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll File not found
O4 - HKU\S-1-5-21-3210009278-534637584-3471716444-1001..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe File not found


:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]