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Non-English Zone => Português => Topic started by: GoncaloF on March 16, 2013, 03:35:33 PM

Title: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?
Post by: GoncaloF on March 16, 2013, 03:35:33 PM
Boa tarde, gostaria de ter ajuda para remover estes 5 virus que aparecem detetados pelo avast a cada 5 minutos... e acho que ficam retidos na quarentena...

Parece que estão em C:/Windows/Installer

e têm os nomes :
8000064.@
80000032.@
00000004.@
80000000.@
000000cb.@


Alguém consegue ajudar? ... :S
Title: Re: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?
Post by: jefferson sant on March 16, 2013, 04:25:49 PM
Abra a interface do avast na aba segurança>antivirus

(http://my.jetscreenshot.com/18363/m_20130316-evng-331kb.jpg)



clique na opção criar escaneamento personalizado

(http://my.jetscreenshot.com/18363/m_20130316-myrt-191kb.jpg)

selecione os o local a ser escaneado marque todos os discos
clique  na opção sensibilidade marque estas opções marcadas na imagem

(http://my.jetscreenshot.com/18363/m_20130316-jpml-176kb.jpg)

depois na opção compactadores
(http://my.jetscreenshot.com/18363/m_20130316-wk8e-164kb.jpg)
marque todos os compactadores

em ações

(http://my.jetscreenshot.com/18363/m_20130316-jyvp-178kb.jpg)

e pressione ok


em tipode escaneamento marque profundo

(http://my.jetscreenshot.com/18363/m_20130316-lsee-283kb.jpg)

clique no botão iniciar para começar o escaneamento do computador
 
(http://my.jetscreenshot.com/18363/m_20130316-nmwp-70kb.jpg)
Title: Re: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?
Post by: GoncaloF on March 16, 2013, 07:17:49 PM
Obrigado, penso que já foi tudo corrigido!
Title: Re: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?
Post by: jefferson sant on March 16, 2013, 09:08:19 PM
seja bem vindo  :)

eu lhe recomendo escaneamentos com as seguintes ferramentas:
- Malwarebytes
http://pt.malwarebytes.org/products/malwarebytes_free

- Hitman Pro
http://www.surfright.nl/en/downloads
- SuperAntiSpyware

http://www.superantispyware.com/
- Emsisoft Emergency Kit

http://www.emsisoft.com.br/po/software/antimalware

Se nenhum destes indicar a presença de ameaças, você pode considerar que o seu computador está livre e malwares.

por favor siga as instruções  da magna86 especialista em remoção de virus
Title: Re: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?
Post by: magna86 on March 16, 2013, 09:13:26 PM
@GoncaloF


Do you speak english?

Run thouse tools.
1. Malwarebytes AntiRootkit
2.TDSSKiller
3. Malwarebytes AntiMalware.

-------------

Here is how to do that:




Please download Malwarebytes AntiRootkit and save it to your desktop.
http://www.malwarebytes.org/products/mbar/

Full instructions how to use MBAR
http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit

    Please note: This is a beta version so please be sure to read the disclaimer and note of it.

>> Please attach the two following logs from the mbar folder:

system-log.txt
and
mbar-log-year-month-day (hour-minute-second).txt.


*********************



Download TDSSKiller (http://support.kaspersky.com/downloads/utils/tdsskiller.exe)  and save it to your desktop

    Execute TDSSKiller.exe by doubleclicking on it.

Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt


Please post the contents of that log in your next reply.


**********************




(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here. (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


**************************


> Re-run avast antivirus scan system.


Title: Re: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?
Post by: jefferson sant on March 16, 2013, 10:20:10 PM
Please continue the instructions of magna86  ;)

http://forum.avast.com/index.php?topic=118239.0

http://forum.avast.com/index.php?topic=118250.0